68 Pulgul Street, Urangan, 4655 Hervey Bay, Australia
#13 of 24 hotels in Hervey Bay
Guests' ChoiceBased on 1130 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.5
Staff
8.7
Value for money
8.3
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 7, 2023
Carmen
AustraliaThe shower didn’t drain and the internet didn’t work properly
The apartment was cute and spacious
Stayed in December 2023
Reviewed: December 5, 2023
Christopher
AustraliaJust the steep stairs to get to the room.
A delightful trip, fantastic accommodation with all amenities, lovely balcony overlooking the pool. Fantastic place for family with kids of all ages.
Stayed in September 2023
Reviewed: December 3, 2023
Gillian
AustraliaGreat location for the purpose of my visit. Clean, plenty of room, comfortable.
Stayed in November 2023
Reviewed: November 27, 2023
Catherine
AustraliaCleaning wasn’t up to standard with toilet missed. While it was close to the Marina it was a drive to cafes & restaurants. The parking didn’t correspond to units location.
The pool was great, kitchen was well equipped & good sized unit
Stayed in November 2023
Reviewed: November 26, 2023
Julianne
AustraliaLarge kitchen but with tiny bin liner.
Accommodation is spacious- lovely pool and spa area. Attractive gardens.
Stayed in November 2023
Reviewed: November 22, 2023
Tyng
AustraliaThere were stains on the bed spread and dining chairs, I know they're probably old stains, but it makes them look less clean.
The unit was spacious, had everything I needed. Shower pressure was good.
Stayed in November 2023
Reviewed: November 22, 2023
Ian
United KingdomLovely apartment with all you could hope for in terms of eating in. Washing machine & dryer with dryer an unexpected bonus.
Stayed in November 2023
Reviewed: November 21, 2023
Katrina
AustraliaAccess to the rooms was a little difficult but not something that would stop us staying here again
lovely relaxing place with great facilities
Stayed in October 2023
Reviewed: November 18, 2023
Hester
New ZealandHaving no key to the door that leads out to the pool was a bit of a pain, and it would have been handy if there was one supplied for this purpose, as we had to walk around to get to the pool area. Also only having one key for 2 people is insufficient. The location was a bit further from the beach than we realised but it was fine.
Lovely apartment, nice to be on the ground floor, as we had luggage and there is no lift to the other floors. Big kitchen with big fridge and dishwasher was handy to have. So nice to get pool towels supplied. Secure parking by the apartment was very handy. Door to door pickup/drop off was very convenient when we did the Fraser Island day tour, such a beautiful place to visit. And the Pier area was also well worth a look.
Stayed in November 2023
Reviewed: November 13, 2023
Greg
AustraliaThe signage outside the complex was dreadful. Nothing said Ramada at all. I drove past three times and went to the other Ramada thinking the address was wrong. Needs to be better.
The staff at the office were very friendly and very helpful on all fronts
Stayed in November 2023
Reviewed: November 12, 2023
Thuong
AustraliaCan be noisy from people swimming/shouting in the pool area
Nice and spacious
Stayed in November 2023
Reviewed: November 11, 2023
Sasha
AustraliaHairs on the toilet seat on arrival
Fantastic pool. Great location. Apartment was spacious although was not the cleanest on arrival. Central to everything.
Stayed in October 2023
Reviewed: November 7, 2023
Katrina
AustraliaThe one air conditioner in my 2 Bedroom Apartment was old and noisy. The ceiling fan in the main bedroom was probably original and a little rattly. Both these items (and probably the ceiling fan in the other bedroom), should be replaced as soon as the owner can afford to do so.
The room was well equipped with everything I needed for my stay. The resort was very quiet - apart from the bird noises! My room was clean and the grounds and pool area were well maintained.
Stayed in November 2023
Reviewed: October 26, 2023
Taslim
AustraliaBins are broken no more bin bags and no extra toilet tissue
Good
Stayed in September 2023
Reviewed: October 23, 2023
Steven
AustraliaCeiling fan in main bedroom was to noisy no matter what speed setting you adjusted it to and as air con was in main living area you need the fan to stay cool during the night
Beautiful Garden & Pool View. Unit was light and airy. Cool & comfortable and Wifi was extremely fast.
Stayed in October 2023
Reviewed: October 19, 2023
Brooke
AustraliaReally enjoyed my stay here! Great apartment! Super clean and modern. Good location. Would definitely come back!
Stayed in August 2023
Reviewed: October 19, 2023
Corinne
AustraliaShower screen wasn’t clean
Lots of space, air conditioning, nice and bright, good pool.
Stayed in October 2023
Reviewed: October 18, 2023
Sharon
AustraliaGreat facilities and family friendly
Stayed in October 2023
Reviewed: October 17, 2023
Trumples
AustraliaThe fan in the main bedroom hasn't been cleaned for ages. The lights were so dull that eye strain was the order of the day :(
Lovely grounds, huge pool (didn't use it). Good undercover carparking, great security. Comfortable living areas. VERY quiet which impressed us.
Stayed in October 2023
Reviewed: October 16, 2023
Diane
AustraliaSmell of bait in freezer
Room was decent size
Stayed in September 2023
Reviewed: October 15, 2023
Natalie
AustraliaSadly, the hot tub was out of service. I also found it odd that you need a key to get OUT of the complex. We walked over to the boat club and had to use the key on both gates and then again on the front gate to open it for the pizza man. I can understand needing a key to get IN but just thought it odd that we needed it to get OUT. With 6 people and one key, it presented a bit of a challenge. Otherwise, we loved it
The complex is well maintained, clean and very comfortable for the 6 off us. Loved the whole layout of the complex and location. Everything we needed to accommodate our group was provided I.e. portacot and sofa bed were set up and ready. Staff at reception were lovely and very helpful. Comfy beds. Quiet. Loved our little visitor, Mr Peacock. We will definitely be back!
Stayed in October 2023
Reviewed: October 12, 2023
Yvonne
New ZealandRubbish bin was not emptied but after discussion with the manager it was solved and complimentary breakfast tickets to make up for it. Due for a weekly or monthly spring clean. We lost earrings under the bed.... Three flights of stairs was OK but a difficult with suitcases for the 2 of us in our 70s.
large roomy lounge.
Stayed in October 2023
Reviewed: October 11, 2023
Green
Australiapool area was just
Location
Stayed in October 2023
Reviewed: October 10, 2023
Maj-lise
AustraliaNo locks on the bathroom doors, not so great when there are 2 doors for the bathroom
Proximity to the water and the lovely pool and jacuzzi.
Stayed in October 2023
Reviewed: October 9, 2023
Nikeesha
AustraliaThe pool wasn’t as nice as it looks online and my pillow in my room had blood and yellow stuff on it
I liked how big the rooms where and the layout was nice
Stayed in October 2023
St. Julianʼs, Malta
Orlando, US
Belfast, UK
Bic, Canada
Miesenbach, Austria
Corsico, Italy
Puncak, Indonesia
Chennai, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content