Room smells a bit, had to open all windows to clear smell. 2 encounters with cockroaches in the unit during 2 nights stay. Recommended Pest control to staff during checkout, and was told they were slowly going through the units for pest control. Guess our unit hasn’t been done yet.

Gated security

Stayed in December 2024

Air cond in main area kept turning off before getting cold.

Stayed in December 2024

The apartment was on the first floor and there was no lift. Reaching upstairs is a nightmare. The two bedroom apartment has only one air conditioning and it is in the TV area. No air conditioning in the bedroom. If you want some cool air, we have to leave the bedroom door open. What in the world they are living. Don’t stay here during summer unless you are prepared to sleep on the sofa. We stayed there for 2 days and the wifi was not working and so no internet. On the day of our departure it was raining and the restaurant was leaking everywhere. The front reception staff at the hotel was not very friendly. In a nutshell the hotel is not up to the standards of other Ramada properties.

It was clean and tidy.

Stayed in December 2024

The crockery needed a clean, we had to clean everything before use. No tea towel, washing up liquid or scrubbing brush in the kitchen so had to ask at reception. Staff were helpful in providing these items to us but were in no way apologetic that it wasn't there to start with. Balcony needed a good clean, found beer bottle caps under the furniture..It was fine considering the price but probably wouldn't stay again

Good pool and well maintained grounds

Stayed in November 2024

The apartment over looking the garden and pool was amazing. it was equipped with all the essentials. The location was excellent, walking distance to the Esplanade. The staff was friendly and welcoming.

Stayed in November 2024

No wifi. Some power points not working in the kitchen. No aircon in bedroom.

Location was good.

Stayed in November 2024

Decor a bit tired and dated. The breakfast was poor with very little on offer, no fruit, 1 dried up egg and they had even run out of tea bags. Breakfast staff didn’t see that bothered.

Good location, spacious accommodation.

Stayed in November 2024

Genuinely disappointed. The rooms were date. Air con only available in the living area (not bedrooms). Beds were super uncomfortable. Room was dirty; hair was all over the shower/shower caddy. Dryer in our room was broken. Dishwasher wouldn't run a full cycle. Definitely not 4 star. There are far better places to stay in the bay at this price point.

The discounted breakfast was quite good. The area was also quiet. Staff are lovely & super helpful. Cannot fault them. Unfortunately, the facilities let them down.

Stayed in November 2024

Just be aware that this apartment is on the third floor with stair access only. If you aren’t great with stairs or have young children a lower floor may be better suited. The mattress may need replacing soon as it did have a sag to it on the right hand side. (This didn’t bother me personally as I sleep on the left.)

The 2 bdrm apartment was absolutely lovely, spacious and it would be hard to sway me from returning as my go-to from now on. I would definitely recommend for a holiday stay as the layout would be perfect for a family. It is also quiet with a desk and table for someone like myself travelling for business. The unit was beautifully and tastefully decorated, a credit to the owners.

Stayed in November 2024

Clean, comfortable and spacious. Great facilities. Walking distance to boat harbour and eateries. Great on site breakfast facilities.

Stayed in August 2024

Clean and accommodating

Stayed in November 2024

The unit was old with a school camp feel but the worst thing was the stench. It stunk of a curry, Indian food smell and no amount of room spray would get rid of the smell.

The pool was ok and the BBQ area was ok

Stayed in November 2024

Your reception staff were super genuinely friendly & so helpful. I loved the apartment with a spa bath & exquisite room, I loved your pool too.

Stayed in October 2024

We have been travelling and decided to spend more on 2 nights accommodation as it had laundry and other amenities. Washing machine didn’t work. Dishwasher door wouldn’t open. Main door rattled all night keeping us awake.

Location was good.

Stayed in October 2024

Nothing

Was a wonderful well appointed apartment, with all amenities. The balcony was lovely to sit out in overlooking the pool. The restaurant was through a walk way to the sister hotel, was good and the dinner from the restaurant was very good and reasonably priced.

Stayed in October 2024

The stovetop in the apartment didn't work at all so all the food we bought to cook was wasted then we had to go out for dinner and breakfast also the dryer was on the way out and made the worst noise and then didn't even work.. all the other units I have stayed in there have been awesome, this one was just ok

Always love staying here as it's quiet private and comfortable with everything you need there so you don't have to leave..

Stayed in October 2024

Expell air above the oven didn't work, master bedroom main light didn't work, extractor fan in laundry didn't work meaning damp air from the dryer vented into the kitchen. Air conditioner was noisey,barking dogs from neighbours woke us. Carpet nails at edges of bathroom tiles were sharp on bare feet. Difficult to get out of the shower without slipping...very hard for those with mobility issues. Hand rails would be good to assist.

Location was excellent. Swimming pool superb.

Stayed in October 2024

The breakfast included, that was in the Ramada Hotel, wasn’t good, there was only one lady serving everyone, she also had to clean. If you stay here go and find a breakfast don’t get it included in the price.

The situation, the nice house/unit, cleanliness

Stayed in October 2024

Stuff for kids to do

Quiet and comfy

Stayed in October 2024

Nil

Everything Cleanliness facility’s location

Stayed in September 2024

1 roll of toilet paper supplied for 3 adults and 2 children was by far not enough for the length of stay.

Pool area is as nice plastic wear supplied by property as no glassware was allowed in common areas. Pool towels also supplied

Stayed in September 2024

The unit is tired, it needs a good scrub, it smells of musty damp. The curtains are torn and not fully functioning You only get 1 key, so if you want to do different activities, you need to plan well. Cause you need the key to get in and out.

It was close to the boat club. It was the ground floor.

Stayed in October 2024

Pool was too cold. We also requested a ground floor which would have been much more comfortable and safer with young kids than a balcony and didn't recieve it. I didn't even get a return call when we asked if there were any opportunities to shift. We also pricked our feet on carpet nails sticking up, one of the remote gate keys didn't work and a few other small annoyances.

Very tidy and family friendly. Apartments were generous in size.

Stayed in September 2024

Location

Carpet extremely dirty.

Stayed in September 2024

broken tv, broken coffee machine and other peoples clothes in the bedroom still. No one asked how the stay was at drop off they grabbed the keys and walked away. I called about the broken tv and coffee machine all they could say was oh sorry about that. also if you have 4 people staying you should get 4 towels, not 2.

Stayed in September 2024