Entire stay was fantastic! Gorgeous hotel and property! Literally a hidden gem you can't see from the road because of all the palm trees and banana trees and foliage. Fantastic details everywhere! I was a little hesitant about not having an ocean view until we arrived and saw how spectacular this place was and we were happy to walk across the street to the beach. Small and fabulous, so much better than a cookie cutter large hotel. They had one restaurant on the property and it was perfect for all meals and drinks and plenty to choose from. We had room service for breakfast every day; perfect! Lunch usually at the cafe, or beach or pool; always unique and extremely fresh! Dinner was great! Small intimate hotel was lovely, relaxing and quiet.

Stayed in March 2025

Mosquitoes, but its nothing against the positives

Amazing circumstances, unbelievable nice staff, beautiful garden, delicous foods and drinks like in a Paradise

Stayed in February 2025

Loved it all!

The staff were incredible, and it was a lovely oasis of a property! Food on the property was excellent and it was only a short walk to their private beach which was awesome.

Stayed in February 2025

Nothing

The staff are excellent. Food was very good. We loved the property.

Stayed in December 2024

Evidently, we experienced a lot more mosquitoes because of downpours prior to our stay. The pool areas seemed a little “buggy” because of abundant foliage and standing water. Not sure there is a solution for that, but did get a lot of bites.

The resort is super friendly. That spills over to the interactions of guests, who all become friends after a week.

Stayed in November 2024

The only aspect that I did not like was leaving!

The immaculate cleanliness impressed me. I greatly appreciated the exceptional service (i.e. bringing food to the room from the Coco Cafe, calling for taxis) unique amenities (i.e. snorkels, cooler, charcoal barbeque grill, well stocked kitchen) and overall feel of paradise.

Stayed in November 2024

The beach area it's on isn't the best (Palm area next to the Ritz), especially if you've stayed in Eagle beach before. It is also pricey compared to other similar hotels given it's not on the beach and doesn't include breakfast. The view of the Palapa 360 is just an empty arid lot.

Hotel design was amazing, soo lush - staff was incredible too (they even left a bottle of white wine for my birthday). Paid a little more to stay at the Palapa 360 and it was beautifully decorated but I think the regular casitas seemed better overall. I'm not much of a pool person but their pool area was gorgeous -They have happy hour 3-5 and the mojitos were really good. The beach is a 5 min walk crossing the road or they take you in a little cart

Stayed in November 2024

n/a

The attention to detail, the fabulous landscaping, the adorable cats and the attentive staff.

Stayed in September 2024

Gorgeous hotel. Lovely not having so many rooms. Beautiful pool and casitas.

Stayed in August 2024

nothing

everything - small/quaint with all the amemities that you need. Super helpful amd accomodating staff. Very private location and the casitas are top notch

Stayed in August 2024

Everything was great from the front desk staff, employees, amenities, spa, rooms and food!

Stayed in August 2024

The pictures do not do this boutique hotel justice. It is so well designed and the colors of the casitas, the coconut trees, and lush plants made it feel truly magical. We stayed in a Coco Casita and it felt so spacious. We ended up on the second floor of the casita instead of the first floor, and had amazingly high, beautiful ceilings with a ceiling fan and air conditioning. The little lizards that popped up on the path were quite intriguing.. they had amazing colors. It felt nice to be connected to nature right there next to the beaches and other resorts. We had an amazing time hanging by the pool as well. It was very calm and the other travelers that were drawn to this same place were relaxed and quiet. The Coco Cafe has great menu items and the dishes felt very well thought out and they were very delicious. The happy hour from 3-5 was a delightful part of the day. Many other guests would use the pool at this time and it felt so lively and refreshing.

Stayed in August 2024

Absolutely beautiful! An oasis on an arrid landscape - private, very well maintained - so wonderful. Just a 3 minute walk to a beautiful beach.

Stayed in August 2024

I can't think of a thing that they could have done better!

Staying at Boardwalk Boutique Hotel was an extraordinary experience! Every single member of their staff was incredibly friendly and made us feel welcome and like a part of their own family during our stay. They helped with recommending, planning, and booking our activities and local transportation, and they provided truly personal service to make us feel comfortable and cared for during our stay. Their property is gorgeous and meticulously maintained, nestled in a cozy natural setting that provides a truly unique experience and setting that is unparalleled at the other resorts on the island.

Stayed in July 2024

It was extremely clean and located very close to beach, yet was very private and quiet.

Stayed in July 2024

The bed was a little firmer than we like and made lots of noises when you turn.

Literally the best place we’ve ever stayed! We were only planning to stay for 3 nights, but ended up staying for an extra night because we loved it so much. It’s such a unique hotel - you walk through a beautiful lush garden to get to your private casita. There’s a restaurant on site (Coco Cafe) and the hotel is within walking distance to tons of bars/restaurants since it’s near all the big resorts, but way more quiet and relaxed. They have two beautiful pools. It’s only a few minute walk to the beach (or they have a shuttle). You can reserve chairs and a “palapa” umbrella on the beach for free. The shuttle driver has free water and also sells pop/beer on the beach, or you can order food/drinks from the Ritz Carlton (which we only did once because it’s pricey). Pool/beach towels are available at the front desk and can be exchanged for fresh ones every day. All of the staff is super friendly. We’ll be recommending this place to all our family and friends!

Stayed in June 2024

Nothing.

The bar/restaurant has such amazing vibes, food was on point as well. Staff are super friendly people who make you feel welcome.

Stayed in June 2024

Nothing!

Beautiful property, gardens & casitas. The attention to detail is exceptional

Stayed in May 2024

The tranquility, the staff, the food, the casitas were lovely, the pool, the whole experience. It was a perfect place to relax and unwind.

Stayed in May 2024

We appreciated the ice machine on the way out of the gate as you head to the beach. It made it easy to fill the cooler as you were walking that way, but It would be nice to have a self serve ice machine closer to the casitas as well. You are able to get ice from the restaurant too - and they were so nice about it!

We absolutely LOVED the Boardwalk Boutique Hotel. We debated staying here simply because it was not directly on the beach, but I'm so glad we chose it! It was a very short walk, or a fun ride from Chichi, to the beautiful Palapas that are reserved for their guests each day. Their part of the beach is a little oasis with easy access the the bigger cooperate amenities next door should you want/need them. The Boardwalk thought of everything to enhance our stay... from welcome drinks, to beach coolers, water bottles, fresh ice tea each day, yoga mats in the closet. We loved having our own private casita. The beds were extremely comfortable and it was peaceful to wake up to our beautiful lush patio/hammock. The restaurant is fabulous too...we kept canceling our original plans and going back to Coco Cafe. Highly recommend this stay for a couple looking to escape everyday chaos!

Stayed in April 2024

There is nothing to not like at the Boardwalk Hotel.

The staff were friendly and accommodating, the casita was comfortable and clean, the property grounds well maintained, and the food was amazing.

Stayed in April 2024

Absolutely beautiful property. Surrounded by swaying palm trees, it’s an oasis of relaxation

Stayed in April 2024

I liked everything about this hotel

Stayed in April 2024

We loved everything about the hotel. Definitely coming back

Stayed in April 2024