Zelenih beretki 9, 71000 Sarajevo, Bosnia and Herzegovina
#84 of 119 hotels in Sarajevo
Guests' ChoiceBased on 262 hotel reviews
7.7Cleanliness
7.9
Comfort
8.0
Location
9.4
Facilities
7.6
Staff
8.9
Value for money
7.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 27, 2025
Charlie
IrelandThe hotel staff were very friendly. The room was really big and clean with everything you need. It is close to lots of restaurants, bars and shops. The restaurant was amazing, staff were amazing and the food was really tasty and for a low cost.
Stayed in January 2025
Reviewed: January 24, 2025
Arslan
TurkeyAmazing personals , they were so nice , hotel and location was amazing
Stayed in January 2025
Reviewed: January 24, 2025
Stuart
GuernseyMaybe a little clinical. Lacked warmth/cosiness
Great location. Good sized room.
Stayed in October 2024
Reviewed: January 16, 2025
Yasin
TurkeyIn the rooms, slippers, kettles,complimentary water and tea should be included
This place is right in the center, the location is very good, the staff is attentive and friendly, I will choose it again if I go to Sarejevo
Stayed in January 2025
Reviewed: December 30, 2024
Damir
Bosnia and HerzegovinaOnly problem I have with door because they have problem with closing.
Amazing location for this price. Room and breakfast is really good.
Stayed in October 2024
Reviewed: December 29, 2024
Mark
United KingdomNothing
Great location next to the old town. Staff very friendly and helpful, Room was spacious and comfy
Stayed in December 2024
Reviewed: December 22, 2024
Hale
TurkeyThe pub of the opposite hotel had music until late hours like 2.00 a.m. It was difficult to sleep. My colleagues paid at hotel less than me because their rooms were reserved by a local person. There was no room service for food and no phone in the room. I had to check out at 6.30 in the morning due to my flight and I asked for a sandwich since I won't be able to have the breakfast I paid but unfortunately they couldnt make it.
The staff were helpful for many things. The location was covenient that it was in the middle of west and east town. The breakfast was good and the hotel had a nice restaurant with delicious food.
Stayed in December 2024
Reviewed: October 10, 2024
Drhunter84
United KingdomQuite noisy on a Friday night until around 1 or 2am. I guess to be expected for the location but something to be aware of.
Great staff, good quality room with nice facilities.
Stayed in October 2024
Reviewed: October 10, 2024
Philip
United KingdomNoisy bar opposite on one night of 2 night stay.
Good location. Clean. Comfortable. Good breakfast
Stayed in October 2024
Reviewed: October 8, 2024
Ebunoluwa
United KingdomIt's in the city centre so it gets a little noisy as it's close to bars but it's definitely manageable
I had a really good stay. All the staff were very warm and friendly and helpful in resolving any issues. The room was also a decent size as well. It is a perfect location and close to everything you need. They also had a really nice restaurant with amazing food!
Stayed in September 2024
Reviewed: October 5, 2024
Andrej
SloveniaBathroom somehow had a smoke odor, maybe through the ventilation.
Excellent location
Stayed in October 2024
Reviewed: October 1, 2024
Eve
AustraliaIt was a good location
Stayed in September 2024
Reviewed: September 15, 2024
Aida
AustraliaThe room had a buzzing sound throughout the night, so had difficulty sleeping & was tired for my long flight back to Australia tge next day. As tgey are a hotel, tgey need to know how much their airport shuttle costs! One receptionist said 20euro, tge other said 25euro! Once at the the airport the taxi driver the hotel uses, told me it was 25euro plus 5 euro's for each luggage!!! I told him I was not told that luggage is additional cost, so he settled for 50km ( 25 euro). Management needs to have a shuttle price & actually advise guests that its a taxi they use, otherwise I would have called crveni taxi or Samir & Emir taxi and paid half what Sarajevo taxi charged
The receptionist with curly hair and the male receptionist were very friendly.
Stayed in September 2024
Reviewed: September 11, 2024
Alice
RomaniaHotel doesn't have a parking.
The location was very good, the room was spacious, clean. Staff was ok. Quite place even though in the middle of the street parties.
Stayed in August 2024
Reviewed: August 2, 2024
Sameer
Saudi ArabiaThe reception was friendly
It was in the center of old town
Stayed in August 2024
Reviewed: July 16, 2024
Hasret
Georgianothing
best location. so near to Başçarşı. helpful staffs
Stayed in July 2024
Reviewed: July 13, 2024
Abdul
United KingdomIts really close to the bars and stuff so if you don't like hearing loud music and bass drums etc at bight then it's probably not good for you. I'm a deep sleeper so wasn't a problem for me but definitely worth considering. The breakfast wasn't massively varied so ideally they needed to include more protein based choices. They also need to hoover the hotel floor as it wasn't that clean.
Easy access, staff are friendly and welcoming. Great access to local shops, food spots and the mosque
Stayed in July 2024
Reviewed: June 11, 2024
Werkoz
United KingdomNoisy at night due to all the bars and club music downstairsat weekends. There was an event with live dj's on the street below going until 2am.
Great central location
Stayed in May 2024
Reviewed: January 2, 2024
Ahmet
TurkeyToilet a bit smiling
Breakfast are amazing
Stayed in December 2023
Reviewed: December 29, 2023
Elsayilinwang
IrelandThe AC sometimes didn’t work as expected.
A very old building from Austrian- Hungarian time with modern renovation. Nice location in the heart of Sarajevo
Stayed in December 2023
Reviewed: December 24, 2023
Abdullah
KuwaitLocation. Wonderful breakfast
Stayed in December 2023
Reviewed: December 23, 2023
Kevin
United KingdomThe radiator kept coming on in the middle of the night, and woke me up. Am sure if I'd spoken to reception they'd have sorted it out.
Great location. Right in the city centre, near all the places you want to visit. Incredibly friendly staff.
Stayed in November 2023
Reviewed: November 27, 2023
Keith
United KingdomNo bar
Location
Stayed in November 2023
Reviewed: November 20, 2023
Lori
United StatesA little dated and worn room but OK
Great location, decent breakfast, very friendly staff
Stayed in October 2023
Hersonissos, Greece
Nuits-Saint-Georges, France
Rotorua, New Zealand
Cérans-Foulletourte, France
İzmir, Turkey
Barcelona, Spain
Rome, Italy
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content