Podcarina 1, 71000 Sarajevo, Bosnia and Herzegovina
#93 of 113 hotels in Sarajevo
Guests' ChoiceBased on 206 hotel reviews
7.5Cleanliness
7.7
Comfort
7.6
Location
8.5
Facilities
7.3
Staff
9.1
Value for money
7.8
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 10, 2025
Latja22
SerbiaPractically in center, but still has a peace around it. Free parking, good staff, decent breakfast. Honestly everything you need for a couple of days.
Stayed in February 2025
Reviewed: January 16, 2025
Ceren
TurkeyThe room was a bit cold.
It was clean and comfortable. Staff was friendly and helpful
Stayed in January 2025
Reviewed: December 30, 2024
Lorena
Romania-
Everything was as expected, especially the staff who helped us with everything we asked for.
Stayed in December 2024
Reviewed: December 12, 2024
Tufan
TurkeyFor a hotel that has so much potential only major problem thing was the ramp in the way to it. We sometimes returned after midnight and with that tiredness it can be quite challenging for the kids and elderly.
The staff was absolutely sensational. Absolutely happy smiles we saw every single morning. Every minor problem was solved within 4 to 5 minutes including the breakfast extras that we demanded. Even when the heating wasn’t working they compensated it with care and brought us heaters. Best thing about the hotel was the sincere staff. The ambient of the rooms and the reception floor was also unique.
Stayed in December 2024
Reviewed: November 18, 2024
Ven
SloveniaThe hotel doesn't have an elevator, which could be an issue for some. Additionally, the location is slightly uphill, so I wouldn’t recommend it for elderly people. Access by car is possible if Google Maps successfully guides you to the desired location, but this can be a bit tricky.
The hotel is very close to the old part of the town, which was our main interest. Everything we needed was nearby—good restaurants and a few shops. The staff were very friendly, and there was parking next to the hotel. For a short stay, this hotel was a good choice.
Stayed in October 2024
Reviewed: October 28, 2024
Matthias
SwitzerlandThe location of the hotel is superbe, a beautiful view of the city and in walking distance to the city center. The way to the hotel by car is a bit challenging but manageable. Some renovation of the interior of the hotel, i.e. the dinging room and - at least - of our room wouldn't be wrong (including the strange power cables in the bathroom). The breakfast was - well, let's say: ok, a new coffee machine for real coffee (not Nescafe) would be a benefit for sure.
Stayed in October 2024
Reviewed: August 20, 2024
Šantej
SloveniaNot really clean, suspicious red stains on curtains, lot of dust. Breakfast could have more choices.
The location is good, we liked that it had fridge and air conditioning. Food was tasty.
Stayed in August 2024
Reviewed: August 5, 2024
Dina
RussiaParking! I chose this hotel because description mentioned free parking, but the parking turned out to be just an opportunity to park a car on narrow and inclined streets between neighbouring houses. It was very difficult and dangerous. Also it was very noisy in the room because of the thin walls.
The staff is very friendly and helpful. Breakfast is perfect. The room is not big but clean
Stayed in August 2024
Reviewed: July 14, 2024
Paula
United Kingdom- hotel located on top of the hill - room facilities quite old.
- very close to the old town ( 7 min walk) - tasty breakfast - helpful reception staff - clean room
Stayed in July 2024
Reviewed: July 3, 2024
Rupert
GermanyGreat location, we only needed to take a short walk to be in the heart of the city. The staff was superfriendly and the room and bathroom nice and clean. We would stay there again.
Stayed in June 2024
Reviewed: June 30, 2024
Alixandre
BrazilCleanness of the shower was terrible. Really oily on the floor. I sneezed a lot probably due to dust in the room.
Staff and location.
Stayed in June 2024
Reviewed: June 23, 2024
Carol
IrelandVery nice location. The staff are very friendly and nice breakfast. Clean room and comfortable beds.
Stayed in June 2024
Reviewed: June 13, 2024
Nadine
Saudi ArabiaStaff were the absolute best.
Stayed in June 2024
Reviewed: May 29, 2024
Daniel
Czech RepublicShabby breakfast, old facilities, shower braking up
Close to center
Stayed in May 2024
Reviewed: May 28, 2024
Elaine
New ZealandA bit hard to find, GPS is a bit confusing in the narrow roads. This, of course is not a fault of the hotel.
Great location in the old city. Staff really helpful.
Stayed in May 2024
Reviewed: May 25, 2024
Sirka
United StatesThis is more due to how Sarajevo is organized, but extremely difficult to park around the property, the streets are the most narrow I have ever seen. Don’t listen to google maps, take the main roads as much as possible until you get close to the property. Limited parking around the property due to restaurants/cafe guests taking up spots. Rooms are okay, very modest, not as nice as photos, they could do an upgrade on bedsheets etc. Cleanliness could be improved esp the bathroom
Very close to the city center, walkable Included breakfast Friendly staff
Stayed in May 2024
Reviewed: May 21, 2024
Adriana
MexicoFacilities urgently need maintenance. At least the room they gave us. Super small but ok…but the problem is that the room was old not fixed bed, mirror, not super clean are and shower was broken. We arrived late and no possibility to fix it. Then at 3 am the pray of the Mosque enter the room super loud and long…woke up the baby me of course both us …on morning enter all the smell of the area of kitchen …The navigation in google don’t work…if you come by car be prepare to get lost.Not valuable for price.
Location is amazing, super staff. The guy at desk and breakfast kind and helpful.
Stayed in May 2024
Reviewed: May 14, 2024
Anthony
United KingdomGreat location for seeing Sarajevo
Stayed in May 2024
Reviewed: May 7, 2024
Lazar
SerbiaGood locations, close to the city centre. A bit steep road, but it is fine. Free parking nearby.
Stayed in May 2024
Reviewed: September 5, 2023
Samir
Bosnia and HerzegovinaThe staff is very pleasant and professional
Stayed in September 2023
Reviewed: September 5, 2023
Mingchen
FranceThere is a weird door between my room and the room next door, which makes poor sound isolation, I can hear clearly people in the next room.
the location is good, on a hill with beautiful view and very close to city hall, maybe for the elderly it could be difficult to walk uphills.
Stayed in September 2023
Reviewed: August 28, 2023
Alexandra
RussiaShower and toilet were tired but they were clean and working.
Great location, comfortable room. We arrived very late and hosts helped us a lot! Left us a message how to park a motorcycle and how to settle in.
Stayed in August 2023
Reviewed: August 24, 2023
Andrej
Slovakiastaff super, equipment and cleanliness average, we stayed one night but the price vs quality did not meet our expectations
Stayed in August 2023
Reviewed: August 11, 2023
Zbynek
Czech RepublicRoom service rather limited (towels, toilet paper etc.)
Excellent location in the old town, quiet place, nice view, a grocary shop nearby.
Stayed in August 2023
Reims, France
Ibiza Town, Spain
Ourique, Portugal
Balchik, Bulgaria
Stayner, Canada
Bures-sur-Yvette, France
Maceió, Brazil
Solarino, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content