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Reviews of Hotel Herc Sarajevo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Podcarina 1, 71000 Sarajevo, Bosnia and Herzegovina

#93 of 113 hotels in Sarajevo

Guests' Choice

Review Score

Based on 206 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    9.1

  • Value for money

    7.8

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    8.0
    Every recommendation
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Practically in center, but still has a peace around it. Free parking, good staff, decent breakfast. Honestly everything you need for a couple of days.

    Stayed in February 2025

  • Reviewed: January 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit cold.

    It was clean and comfortable. Staff was friendly and helpful

    Stayed in January 2025

  • Reviewed: December 30, 2024

    9.0
    A good place and location worth staying in.
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Everything was as expected, especially the staff who helped us with everything we asked for.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    8.0
    Quiet, Sincere, Practical, Cozy
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    For a hotel that has so much potential only major problem thing was the ramp in the way to it. We sometimes returned after midnight and with that tiredness it can be quite challenging for the kids and elderly.

    The staff was absolutely sensational. Absolutely happy smiles we saw every single morning. Every minor problem was solved within 4 to 5 minutes including the breakfast extras that we demanded. Even when the heating wasn’t working they compensated it with care and brought us heaters. Best thing about the hotel was the sincere staff. The ambient of the rooms and the reception floor was also unique.

    Stayed in December 2024

  • Reviewed: November 18, 2024

    8.0
    A nice stay in the city center of Sarajevo.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The hotel doesn't have an elevator, which could be an issue for some. Additionally, the location is slightly uphill, so I wouldn’t recommend it for elderly people. Access by car is possible if Google Maps successfully guides you to the desired location, but this can be a bit tricky.

    The hotel is very close to the old part of the town, which was our main interest. Everything we needed was nearby—good restaurants and a few shops. The staff were very friendly, and there was parking next to the hotel. For a short stay, this hotel was a good choice.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Luxury Studio with City View
    • Stayed 3 nights

    The location of the hotel is superbe, a beautiful view of the city and in walking distance to the city center. The way to the hotel by car is a bit challenging but manageable. Some renovation of the interior of the hotel, i.e. the dinging room and - at least - of our room wouldn't be wrong (including the strange power cables in the bathroom). The breakfast was - well, let's say: ok, a new coffee machine for real coffee (not Nescafe) would be a benefit for sure.

    Stayed in October 2024

  • Reviewed: August 20, 2024

    7.0
    Good location.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not really clean, suspicious red stains on curtains, lot of dust. Breakfast could have more choices.

    The location is good, we liked that it had fridge and air conditioning. Food was tasty.

    Stayed in August 2024

  • Reviewed: August 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking! I chose this hotel because description mentioned free parking, but the parking turned out to be just an opportunity to park a car on narrow and inclined streets between neighbouring houses. It was very difficult and dangerous. Also it was very noisy in the room because of the thin walls.

    The staff is very friendly and helpful. Breakfast is perfect. The room is not big but clean

    Stayed in August 2024

  • Reviewed: July 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - hotel located on top of the hill - room facilities quite old.

    - very close to the old town ( 7 min walk) - tasty breakfast - helpful reception staff - clean room

    Stayed in July 2024

  • Reviewed: July 3, 2024

    9.0
    Nice Hotel with friendly staff
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Great location, we only needed to take a short walk to be in the heart of the city. The staff was superfriendly and the room and bathroom nice and clean. We would stay there again.

    Stayed in June 2024

  • Reviewed: June 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanness of the shower was terrible. Really oily on the floor. I sneezed a lot probably due to dust in the room.

    Staff and location.

    Stayed in June 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice location. The staff are very friendly and nice breakfast. Clean room and comfortable beds.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were the absolute best.

    Stayed in June 2024

  • Reviewed: May 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shabby breakfast, old facilities, shower braking up

    Close to center

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit hard to find, GPS is a bit confusing in the narrow roads. This, of course is not a fault of the hotel.

    Great location in the old city. Staff really helpful.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    A good, reasonably priced, convenient place to stay, although cleanliness standards could be improved
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is more due to how Sarajevo is organized, but extremely difficult to park around the property, the streets are the most narrow I have ever seen. Don’t listen to google maps, take the main roads as much as possible until you get close to the property. Limited parking around the property due to restaurants/cafe guests taking up spots. Rooms are okay, very modest, not as nice as photos, they could do an upgrade on bedsheets etc. Cleanliness could be improved esp the bathroom

    Very close to the city center, walkable Included breakfast Friendly staff

    Stayed in May 2024

  • Reviewed: May 21, 2024

    6.0
    Excellent location for visitors walking, old and noisy room.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities urgently need maintenance. At least the room they gave us. Super small but ok…but the problem is that the room was old not fixed bed, mirror, not super clean are and shower was broken. We arrived late and no possibility to fix it. Then at 3 am the pray of the Mosque enter the room super loud and long…woke up the baby me of course both us …on morning enter all the smell of the area of kitchen …The navigation in google don’t work…if you come by car be prepare to get lost.Not valuable for price.

    Location is amazing, super staff. The guy at desk and breakfast kind and helpful.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Really friendly staff and a great location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location for seeing Sarajevo

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Good location, good value for money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Good locations, close to the city centre. A bit steep road, but it is fine. Free parking nearby.

    Stayed in May 2024

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is very pleasant and professional

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There is a weird door between my room and the room next door, which makes poor sound isolation, I can hear clearly people in the next room.

    the location is good, on a hill with beautiful view and very close to city hall, maybe for the elderly it could be difficult to walk uphills.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Great stay!
    • Leisure trip
    • Travelers with friends
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower and toilet were tired but they were clean and working.

    Great location, comfortable room. We arrived very late and hosts helped us a lot! Left us a message how to park a motorcycle and how to settle in.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    staff super, equipment and cleanliness average, we stayed one night but the price vs quality did not meet our expectations

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    Room service rather limited (towels, toilet paper etc.)

    Excellent location in the old town, quiet place, nice view, a grocary shop nearby.

    Stayed in August 2023

Showing 1 - 25

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