Bravadžiluk 38, 71000 Sarajevo, Bosnia and Herzegovina
#10 of 114 hotels in Sarajevo
Guests' ChoiceBased on 301 hotel reviews
9.1Cleanliness
9.2
Comfort
9.3
Location
9.9
Facilities
8.9
Staff
9.7
Value for money
9.0
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 29, 2025
Jomante
ItalyPerfect location! Very cosy, clean and nice hotel.
Stayed in January 2025
Reviewed: January 12, 2025
Stephen
United KingdomGreat Location for the Old City
Stayed in December 2024
Reviewed: January 9, 2025
Nebelvira
Czech Republicalthough we had paid for breakfast and begged for a breakfast pack as we were leaving early we didn't get one. the reception was supposed to be open 24 hours, but at 6:30 in the morning there was no one at the reception.
Nice place, modernly furnished.
Stayed in December 2024
Reviewed: January 6, 2025
Abdullah
GermanyThe room in the attique was bit conjusted otherwise it is good!
Location was perfect! Room was cozy, warm and perfect! Staff was helpful, friendly, sweet and polite! They give extra care for the stay of their guest and a person can experience genuine Bosnian hospitality 10/10!
Stayed in December 2024
Reviewed: January 5, 2025
Mike
SingaporeYou must be prepared to expect some street noise in your room as the hotel is situated right next to the shopping street.
The hotel is conveniently located near the historic city centre. Shopping and dining are easily accessible. Highly recommended for a short stay in Sarajevo.
Stayed in December 2024
Reviewed: December 26, 2024
Mehmet
TurkeyStaff is absolutely good. Position is really best.
Stayed in December 2024
Reviewed: December 22, 2024
Charlotte
United KingdomClean, staff were so lovely, food and coffee was delicious. Very central
Stayed in November 2024
Reviewed: December 13, 2024
Arif
United Statesliftprovision
Location was very good in Saavego center
Stayed in December 2024
Reviewed: November 25, 2024
Saffron
United KingdomEverything! The whole hotel was so clean. The staff were so friendly and helpful. The breakfast was delicious.
Stayed in November 2024
Reviewed: November 25, 2024
Emma
United KingdomN/A
Amazing location - so central! The rooms were really comfortable and the staff were very friendly and helpful. Highly recommend for a group as the lobby area is ideal for meeting before going out etc
Stayed in November 2024
Reviewed: November 8, 2024
Katherine
United StatesIt was a little difficult to unpack two large bags in the small room. But we made it work.
The room was exceptionally clean and had a comfortable, large bed. The location of the hotel is fantastic, right in the center of the old town. The staff were welcoming and friendly.
Stayed in November 2024
Reviewed: November 6, 2024
Mel
United KingdomSuper central location and walking distance to many things. Staff super friendly and helpful also
Stayed in November 2024
Reviewed: October 26, 2024
Seow
MalaysiaLocation is very good.
Staff is very friendly.
Stayed in October 2024
Reviewed: October 24, 2024
Mirza
Abkhazia, GeorgiaVery clean and organized. Quiet place no issues with noise.
Stayed in October 2024
Reviewed: October 19, 2024
Preeti
United Arab EmiratesThe location is great. You walk right into the buzz as you step out of the hotel. Everything is walking distance away.
Stayed in September 2024
Reviewed: October 18, 2024
Katmac
AustraliaNothing
Excellent location: at the edge of the bustling old town but quiet inside. Staff were immediately welcoming (shout-out to Sara). Good quality breakfast with coffee machine. Well appointed room and bathroom. Very comfortable.
Stayed in October 2024
Reviewed: October 18, 2024
Arista
United StatesMore vegan breakfast options.
Very clean and friendly staff.
Stayed in October 2024
Reviewed: October 4, 2024
Jay
AustraliaThe bathroom had some signs of mould but were very minor
Location was right in the food areas of Old Town, and a short drive from the train and bus stations. While it is in the pedestrian-only area, it is possible to be dropped off quite close to the hotel. Staff were very friendly and helpful, especially with arranging a shuttle to the airport. Facilities were all functional, there was plenty of room for the two of us, and the beds were very comfortable
Stayed in October 2024
Reviewed: September 30, 2024
Jane
United KingdomNot sure that the blackout curtains were that efficient. Would have been better to have blinds!
The reception staff were wonderful. Carried our bag up 2 flights of stairs when we arrived and were really helpful in liaising with our taxi to the airport. Loved the coffee and fruit and biscuits. Great shower.
Stayed in September 2024
Reviewed: September 26, 2024
Danielka
United KingdomThe building is historic and protected so there is a limit to what type of facility it can offer. Space is scarce, our room (no1) was very tiny, large luggage would not fit at all and bathroom also extremely small. We could hear everything from the corridor /lobby but despite the hotel being full, it is only 8 rooms and did not feel busy so no noised bothered us too much.
Ahmed at reception was the star of our stay. We booked very late, called, and he came out to meet us in our car and advised about the available parking options. Since Sarajevo is not the safest for street parking, we opted for a secure underground garage across the bridge. We were lucky to just fit in with our 2.5m tall car. It is very expensive though, 25EUR/day, but worth the peace of mind. Ahmed then took great care of us for the rest of our stay, recommended places to eat and we had a great conversation with him and another guest about Bosnia and its sad history and current situation. The hotel is conveniently located on the edge of the pedestrian old town, everything is very close and available. It is a very touristy area though. The wifi internet was available in the room and also breakfast lobby (ideal if you need to do some laptop work during the day). The speed was not enough for video calls but ok for voice calls and browsing. There is 4G coverage though so we used that for video calls.
Stayed in September 2024
Reviewed: September 26, 2024
Adil
CanadaThe rooms and lobby were very clean and tidy. The receptionists were all very kind, thoughtful, and welcoming. Its a wonderful hotel to stay at while in Sarajevo.
Stayed in September 2024
Reviewed: September 16, 2024
Victoria
United KingdomCentral location and such comfy beds. Staff were really helpful and welcoming.
Stayed in September 2024
Reviewed: September 12, 2024
Colin
United KingdomSuperb location, right in the heart of the city and old town with shops, bars and restaurants right outside. Car park nearby not associated with the hotel (bonkers expensive like everywhere in Sarajevo). Really spacious, bright clean rooms, lovely staff, tasty local continental-style breakfast - loved our brief stay and would definitely stay here again.
Stayed in August 2024
Reviewed: September 5, 2024
Shazia
United KingdomLovely little hotel in the old part of the city. Very very clean and comfortable Breakfast was a buffet with a variety of delicious items like eggs, cold cuts, cheese, coffee/tea and juices. The staff - Amelia, Edena and Ahmad were so lovely and thoughtful. They went above and beyond and had the best recommendations. Complimentary biscuits and tea/coffee/water at reception
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content