Probably not the best value for money, bathroom was fine but a bit tired. You are possibly paying for name & position.

Beautiful views from King room with bay view. Room was large & had coffee machine which actually worked well. Staff very friendly & helpful. The pool was mostly 4 ft so great for limited swimmers. The Lighthouse restaurant was attractive, again, pretty views over the garden & pool.

Stayed in February 2023

faucets a touch dated

beautiful location , spacious clean room , lovely decor

Stayed in February 2023

The sea defences were designed wrong. They may protect the imported sand but did very little to create create calm areas to swim. Neighbouring resort has much better beach and swimming enjoyment.

Breakfast tables were too slow to be cleared and so there were too many unused tables with a long queue of guests waiting for breakfast. The lady showing guests to their tables was too casual. This was our second visit to The Hilton and both times our wait for our order at Dinner was far too long. The waiter apologised for a mix up and gave us free drinks but it spoiled our evening. Our room was almost perfect with good quiet air conditioning. A credit to the staff.

Stayed in February 2023

it was dirty and needed lots of deep cleaning. The rooms in bathroom needs updating. The shower door was messed up and the shower head was gross and needed cleaned bad. I tried to clean it some so the water would come out properly. The elevators were nasty and needed major cleaning. The ice machine was disgusting and was afraid to use it. The one restaurant The Grille, had rack of lamb and it looks amazing but I got like 4 small pieces of meat off it and said something and they acted like it’s supposed to have no meat lol. I never been anywhere and only got 4 pieces of meat off something and they never credited me for it. definitely wasn’t happy about paying that much for something and still be hungry when I left. Also was disappointed that the hot tub wasn’t working and didn’t have a bigger one. the water was cold in the pool and hot tub would’ve been nice

the spot was amazing and loved that you could get chairs on beach for free and fresh towels. the staff was great. loved the pool area. Liked that since we were Hilton honors that we got breakfast cheaper

Stayed in January 2023

The room could have been cleaner. There was a bunch of hair in the shower drain, and price tags over the floor in the bedroom. We booked online and received confirmation. At reception, the receptionist checked us in. When he was going to hand over the keys, the system suddenly announced that there were no rooms available. He rang round a few hotels, but no luck. He then handed over the room keys to the room we had booked. An airline had cancelled a late flight. Maybe there was a run on rooms.... which could have been sold at a higher price?

The location is wonderful. The room was large, with a balcony with sea view. Beautiful!

Stayed in January 2023

food and prices for food

clean, comfortable excellent staff

Stayed in January 2023

Check out time at 11:00 is too early. Most flights out of Barbados are in the afternoon and gusts have to vacate their rooms many hours before they have to go to the airport. My request for a late check-out was denied. the convenience store in the hotel closed at 5 PM and was not open at all on Sunday. difficult to find well stocked grocery stores in the vicinity of the hotel

Splendid location but still need a taxi to reach Bridgetown center. Curiously, there are no hotels in the city and the Hilton and the Radisson were the two closest to the city. The food was excellent. The Coast to Coast day tour that I organized through the hotel was very good.

Stayed in January 2023

The property including the rooms, needs lots of cosmetic improvements such as paint and decor. Attention to the quality of the workmanship is important. Our room had floor stain painted on the bathtub side and poorly carved out wood where safety locks were replaced. The outside hallway glass access doors to the room hallways need to be replaced - they don’t open or close properly. We will not recommend the more formal restaurant with the outside entrance. Service was cripplingly slow, food just ok. Staff was friendly but lacked proper training.

A terrific location on the beach. we also enjoyed the staff and food at the outdoor grill restaurant, especially Sharon. The hotel staff were all friendly and attentive.

Stayed in January 2023

Everything including room rate and taxes was far too expensive compared to British prices 9 USD for a bottle of water!!! bit tired not a 5* hotel

Excellent location and friendly staff

Stayed in January 2023

pretty aged. needs updating. needs better meal managing service & timing. cruise ship travelers make some days hard to enjoy the property.

good beach location

Stayed in January 2023

upkeep terrible , cleanliness very poor especially in common areas. hardly saw any staff cleaning , never saw one person vaccum our hallway carpet once, only one little garbage can in entire lobby, never any beach towels later in day, entire hotel needs maintenance and upkeep. no where near 4 start. sheets and duvet not very clean at all.

good size pools. food ok

Stayed in January 2023

All Hilton restaurants heavily overcharged on everything. New Years Day brunch was $47.50/pp for a regular buffet which felt like gouging.

The location is excellent

Stayed in January 2023

They were obsessed to charge you everything although I paid 1500 USD for two nights! Even at the breakfast they wanted to charge us although I booked breakfast included. Staff very rude, impolite, as if they paid me not other way around! Awfull!

Stayed in December 2022

prices

swimming pools

Stayed in December 2022

great location

needs update

Stayed in December 2022

some parts of the pool area needed a lick of paint and some TLC

facilities and atmosphere - marylyn in the coffee shop was great

Stayed in November 2022

The lounge chairs in the main foyer were not particularly comfortable or plentiful.

Large hotel with dining options.

Stayed in November 2022

Long queues for breakfast. It appears they take reservations from people outside the hotel for breakfast, so by the time the actual costumer arrives for breakfast, there is no space or the wait is extremely long. Very poor breakfast (no options of avocado, tomatoes, vegetables, non dairy and gluten free options, for example). Arrived 1h after suppose check in time (4pm) and and still had to wait almost an hour for my room to be ready. Overall the hotel looks tired and it could do with some renovations (tho the rooms actually look well updated).

Very close to a lot of different beaches and fun locations. Happy hour with music. Hayley from Suntours! La cabane restaurant! Staff was extremely friendly.

Stayed in November 2022

The food options were not great value for money. The food at the Lighthouse restaurant was well made, but was not worth the 30-40 USD price tag. The rest of the food options included an obscenely expensive steak house and a pub with no real food on the menu other than a burger.

The rooms were great and the view was amazing. we enjoyed the pool and the beach as well. The staff were always polite and helpful.

Stayed in November 2022

not enough water to drink in the room. 2 bottles a day but it was missed for two days and had to ask for it. Breakfast is not very interesting. Pork sausages are too dry and bacon is undercooked. Omelette and breads are great.

Room and beach is great.

Stayed in November 2022

The breakfast selection was quite limited

Beach was quite fantastic with lots of pools and a clean beach are with fresh breeze from the sea

Stayed in September 2022

.

Excellent service.

Stayed in September 2022

Over priced cafe and staff weren't the friendliest

Room was very clean and very comfortable. The rooms have definitely been renovated whilst the rest of the hotel looks tired. On my arrival I was a little apprehensive, from the reception it just looked dated but my room was a lot nicer than I was expecting (modern, nicely done and clean). During the day I could open the sliding doors and enjoy the views from the balcony. I was there for work so didn't use any of the other facilities but then they didnt look that appealing.

Stayed in September 2022

bottle waters were not replaced everyday

pools location and beach

Stayed in August 2022

occasionally the pool ran out of towels and had limited sun loungers. The beach had limited umbrellas.

The location and the cleanliness. Carlisle beach is fantastic. A short walk into Bridgetown and many of the best restaurants on the west coast are a short taxi ride away

Stayed in August 2022