checkin muddled as booked for two rooms one available before 1pm ours 330pm

beach Conciage

Stayed in March 2024

Housekeeping was a bit chaotic- 2 days room was not made up, 2 days was made up after 5pm. First choice of meal in restaurants not available on two occasions. Sometimes service was very slow ( over 30 mins just to get a menu )

Location, beach and pools

Stayed in March 2024

Unmotivated staff service very slow and at times non existent. Constant drilling for building works was disappointing.

Close to beach

Stayed in February 2024

It was pricey

Location and the resort

Stayed in February 2024

I miss the lounge

everything

Stayed in February 2024

A disappointing hotel which gives as little as possible with some surly staff.

Nothing in particular

Stayed in February 2024

The building was in need of refurbishment, looking tired both in rooms and outside

checking in, super site

Stayed in February 2024

Very dated and shabby. Poor check in procedures - I had to wait four hours and not even offered a drink of water! Lots of people arrived after me were allocated rooms. The plug in the bath didn’t work. The TV remote didn’t work. There were only paper cups in the rooms for tea and coffee. I paid £500 per night for a solo occupancy and no food or drinks included. Terrible experience

Location on beach

Stayed in February 2024

Wonderful location with private beaches, a historic fortress and two separate pools.

The property is in a beautiful location but needs a lot of standard maintenance (not Caribbean Maintenance). The wear and tear was noticeable in every area of the property.

Stayed in January 2024

It was a lovely place for a holiday. The main activities in Barbados are beach/pool stuff so a week of that is probably enough

The staff were very nice. The location of the resort is very good and the resort opens up to a nice spot on the beach. Lovely watching sunsets from there. At first we thought the prices were expensive but when compared with the rest of Barbados, they are average so actually it was worth staying in the hotel to eat sometimes. You can tell the hotel was built a while ago, but it doesn't feel old as the rooms and facilities are very good. The pools were great for kids and really not crowded at all compared to other resorts around the world- no need to put your stuff down on sunbeds in the morning! We also walked up the beach to a good surfing spot and the kids had surfing lessons at Brandens surf break. We loved having lunch at the beachside restaurant, coffee shop and buffets for breakfast and the rum bar/restaurant for dinner. Also great to have evening entertainment on most nights (although not sure they do that in off-peak periods).

Stayed in December 2023

No slippers and no bathrobe available in the room. No slippers available on request as well. The staff at the front desk is not very friendly. At the main restaurant the food was very bad. Very bad price-quality ratio, very expensive for what they offer

The pool and the view was very nice.

Stayed in January 2024

Late night room service could have been later

Good

Stayed in January 2024

Nothing

Food, room and service

Stayed in December 2023

I thought he food at the outside bar was disappointing

Open air

Stayed in December 2023

Nothing really. We loved our stay. Just an observation. The hotel was apparently built in 2003 but looks much older with the external stucco surface falling off in a number of areas. Our room was freshly painted and clean but the bathroom appeared a bit tired.

As a Hilton Honors member, we were upgraded to a room in the Fort Tower overlooking Fort Charles, Needhams Beach and the pools. This is the best position . The room was large, particularly the ensuite which had a bath and a very spacious shower. We had 2 excellent dinners in the Lighthouse Restaurant which were reasonably priced. We bought breakfast from the coffee shop and ate on our veranda overlooking the sea, much better than the US$38 breakfast on offer. We were given plenty of water, coffee and UHT milk by the women cleaning our room who were friendly and hard working. The location is excellent, just a 2km walk to the town centre, most of which was along the magnificent Peebles Beach. Reception granted us a later checkout (12:30pm), another Hilton Honors benefit. Btw, I’m from AUSTRALIA, not HongKong which Booking.com seems incapable of changing.

Stayed in December 2023

N/a

Location

Stayed in November 2023

The hotel is tired and in need of refurbishment. We arrived late to find that no food was available on or near the premises (we were hoping to at least be able to order something from room service but this had closed by the time we arrived). Considering the price we had to pay it did not seem very good value for money.

Staff were very pleasant. Breakfast was decent

Stayed in November 2023

Due to my poor mobility I had some difficulty accessing all areas of the swimming pool

Space to relax with wonderful views in all Directions Daniel (manager )was extremely helpful and spoke to us when he was around the hotel

Stayed in December 2023

Very Clean The view from my balcony was exceptionally beautiful!

Stayed in November 2023

The hotel was pretty expensive for drinks and food. Compared to local bars it was sometimes 4 times the price.

Location was incredible. I wont get a better location anywhere ever again.

Stayed in October 2023

Nothing.

I loved everything about Hilton. It was literally perfection

Stayed in October 2023

Convenient

Great location

Stayed in September 2023

I like the front desk staff bell man bar staff house keeping everyone I came across was very friendly and hospitable

Stayed in August 2023

No vegan options, rude room service, housekeeping taking my clothes and bug spray that were in a drawer the first night of my stay! Be careful of your belongings because housekeeping literally took my clothes.

Room was nice

Stayed in August 2023

The location is perfect and the amenities were excellent. The room was sizable enough and the facilities were clean and well-maintained. The floorplan is also very open and perfect for the area.

Stayed in July 2023