Loved all. Just a minor point: No luggage room being managed by the reception. There is one on -2 and need to put a 2eu coin. Didn't try.

Everything was brand new, clean, well designed. Great shower with water strength adjustable shower head. Good airco. Wonderful breakfast, diverse: Eggs / English breakfast and fresh warm butter croissants and a variety of breads. Great coffee & fresh orange juice. 5min walk to the train station. Nice terrass on the back side, next to the water. Overall design of the hotel is funky and stylish! Nice lobby to work from. Late check out abilities (for payment).

Stayed in June 2023

No cash! If you want a couple of beers, it’s on card. Then decide you want some €2 chocolate - card. Fine if you live in the EU but remember to add on the extra your bank will charge. Also, no milk in the room.

Good location and a short 10 minutes into town. Clean and funky in a very wish I was 30 years younger! Breakfast was excellent and a good start to the day.

Stayed in June 2023

complete kitchen facilities

Comfy bed

Stayed in June 2023

There is no service room, not even change the towels, if you want you have to pay eur 15 or wait 7 days to they do the room service, which looks a long time for me. Despite the room was very modern and new, it wasn’t clean enough.

The facilities are great as it is also a recently built Ibis Budget Hotel. Lobby area is very spacious and the bar are a plus as you can also seat outside and enjoy the good weather. to the city center is a 15/20 minutes nice walking or less than 10 minutes if you rent a bike.

Stayed in June 2023

Nothing

helpful staff, good access to Dampoort Station and supermarket

Stayed in May 2023

nothing

everything was great nothing to moan about

Stayed in June 2023

We liked everything, the studio was nice, new and clean. Very nice bar and shared spaces (with ping pong, foosball and board games), close to the Dampoort station and 15 minutes pleasant walk distance to the city center. Breakfast was good too.

Stayed in May 2023

a bit far from center, but still oké if you want to walk (20min)

clean, big and comfy room, friendly staff.

Stayed in May 2023

the hotel is just renovated, so it shines at its best! good location, friendly stuff

Stayed in May 2023

A short walk from the city centre, paid parking available, nice staff.

Stayed in May 2023

We booked room for 4 people, but there were only 3 bed sheets in the room. Breakfast selection was limited. also the parking gate was not working well at the exit.

Very friendly staff, clean rooms and good location.

Stayed in May 2023

Well, this is not about the hotel but walking from downtown to the hotel. In the evening, it's just there was weird people on the other side of the canal like drunk people but something not really about the hotel but about the area if you go by foot.

Everything was brand new. It seems that the hotels just opened, so it was clean, confortable and very enjoyable.

Stayed in May 2023

The best! ❤️

Stayed in April 2023

I recently stayed at the brand new aparthotel and I was blown away by the experience! From the moment I walked into the lobby. The staff were incredibly friendly and helpful, and made me feel right at home. My room was spacious, modern and impeccably clean. I loved having my own kitchenette, which was equipped with all the amenities I needed to cook my own meals. The bed was incredibly comfortable and the linens were soft and high quality. The location of the aparthotel was also perfect with a huge underground parking. The on-site gym was also a great addition and allowed me to keep up with my fitness routine. I can't wait to come back and stay here again!

Stayed in April 2023

Very basic room and bathroom: no side tables next to beds, dirty shower curtain in bathroom. Neighbourhood is a building site. Restaurant is poor.

Stayed in April 2025

We spoke with the concierge because it was our honeymoon and i wanted to make a suprise to my wife. We had it scheduled as i though. Nothing was there. They just apologized and offer me 2 free drinks.

Stayed in February 2025

As you have a small kitchen and only a small window to freshen the room, the room smells very bad with all smells of people before. We really couldn't sleep because of the smell of scampi/fish.

The room is comfortable

Stayed in February 2025

The bed was an uncomfortable sofa bed - surprising given the price of the room. Staff tried to charge for the room twice and did not believe we had paid for the room so we had to show bank statements etc. first come first served is a bit useless for parking as it means you cannot guarantee a space on the day of arrival and departure - longish walk to the nearest pay car parks. The room had certain issues - leaking sink, towel rail not working etc

The location is good - an easy 20 minute walk. Relatively quiet as out of town.

Stayed in January 2025

The pillows were very uncomfortable.

Clean room

Stayed in November 2024

A little bit of construction so there were a few moments where it was a little loud.

Felt safe and clean

Stayed in September 2024

The room could be cleaner, some of the shelves were very dusty

Good location near the train station and great breakfast.

Stayed in September 2024

The fact that it wasn't a bed but a bed settee so you had a sofa to sit on. The sides on the bed settee made it difficult for me to get in and out of bed. The answer from reception was book a disability room next time which i don't need, i just need a bed without sides on.

This hotel shares its reception with the Ibis hotel which I found out on arrival. It was easy to find and straight into the carpark with plenty of spaces. Not the cheapest of parking either. We had an apartment which said double bed but it turned out to be a bed settee with sides on which made it very difficult for me to get in and out of the bed as I have mobility problems at the moment. If I had know about this before I would not have booked this apartment. When I’m told I’m getting a double bed I expect 1. We wasn’t told we had to pay 100 euro deposit which took days to get back. It’s a nice place but was full of people on hen and stags do's. The apartment itself was nice and clean. We didn’t hear any noise from the rooms around us and believe or not the bed was comfy. Breakfast was nice but it’s 1 of them where you are expected to clear away your own rubbish afterwards so make sure you get a tray. It’s about a 20 minute walk into the city and easy to find your way. Make sure you visit the castle and listen to the audio, it’s so funny and well done. Normally I get bored listening to them but this was so good and well put together. The hotel has a storage area for your luggage but you have to pay for lockers. They also have a laundry room if you need it. I would only stay here again if I was given a room that wasn’t a bed settee. So disappointing.

Stayed in June 2024

They didn't have one of my rooms ready and had to wait for more than 4 hours to discover later that they gave my room to other person. They gave me an upgrade and dinner at the end, but those hours waiting were terrible.

The staff was very kind and eager to help.

Stayed in May 2024

This review is hidden because it doesn't meet our guidelines.

Our booking was for a studio apartment for one night (room 2170)- • Double bed was a fold-up couch bed rather than a proper functioning double bed, fold up beds are never to the same quality as a proper double bed, felt cheated. Very misleading! • Bathroom was worn and faded looking • Hotel corridors dark and prison-like with an institutionalised feel • Reception mobbed with groups of noisy kids and carefree adults • On checking-in the hotel blocked off 100 Euro deposit on our credit card and then would not provide a receipt for this, not sure why they would need a deposit in the first place as they had my credit card to guarantee the booking. When we checked out the following day we were told that the hold would not be lifted until the day after (despite a note we received from the hotel when we booked stating that “this amount will be refunded to your account upon check-out”.) We protested as this would give them free reign (after we left Belgium to return to the UK) to charge our card with spurious deductions. We insisted that our room be checked and the hold be lifted there and then, and evidence on the lifting of the hold was to be provided. After some resistance from reception and our persistence they eventually obliged. • Guaranteed availability of parking was a key factor for us in choosing our accommodation and we raised this point in our special request when the booking was made. The hotel did not confirm that parking is actually on a first-come-first-served basis and could not be guaranteed. The message we got was “Parking can not be reserved in advance, however, we have two floors of underground parking so there is plenty of space. Kind regards, XXXX - Front desk”. Relieved that we arrived earlier in the afternoon pre-check in and parked up, after reading another review from individual who arrived later and couldn’t avail of parking as it was full. Again misleading! • Definitely not worth the 130 euro we paid and would not recommend

- It was bearable for one night but would have moved to different accommodation if we'd been booked to stay longer - Room was quiet

Stayed in April 2024