My room was very close to the elevator the noise was very noticeable. Thought the bad room vent I could hear the upstairs guest taking. I could follow the conversation. The room was also next to a construction site and there was unbearable loud hammering at 7 am. So i barely slept… In the morning the receptionist didn’t even bother to ask how my stay was.

Stayed in April 2025

Dirty bedsheets and VERY bad internet connection

Stayed in April 2025

N/A

N/A

Stayed in April 2025

No hot water incompetent staff at night shift.

Stayed in April 2025

Could be cleaner. Door should be "tighter" cause smell from other peple cooking was unbereable. The same with noise from outside - windows are NOT tight and they let noise in.

It was actually small appartment or even small house. So size was above all expectations.

Stayed in April 2025

Hot water not available. Informed staff no response

Stayed in April 2025

You offer free coffee and tea but if it’s not breakfast time they don’t have milk available.

Location was good

Stayed in April 2025

401 room was not clean... (sticky floor and stained sofa) and smell was awful (people are cooking there or so so it was even worse on a corridor).

Staff at the reception was positive and friendly, we had a nice check in experience. Facilities at reception look also nice and promising. Nice location.

Stayed in March 2025

Hot water didn't work, and had to do a cold shower. There was no warning about it, so I discovered it when I was in the shower/bathtub. I wanted to complain over the phone, but the phone didn't work! The reaction of the staff at checkout was very passive. No compensation offered. Pity because previous stays were much more pleasant. Additionally, in the room there are no paper tissues and no paper towels in the kitchenette (toilet paper is there, fortunately).

location and rooms are good, staff is friendly, wifi works, bed is comfy.

Stayed in March 2025

The cons - Unfortunately, I am writing this review for the guests rather the Hotel itself. They will only read the comment and respond with the typical template that Management will be informed. What disappointed me was that the guest experience does not start with the check-in but with the booking of the accommodation. Within 3 weeks I send 3 different messages and I got 0 response. I got a "we are sorry about answering you late" after I was already checked-in and they didn't even bother telling me anything during check-in. If you arrive earlier than the check-in time (3 PM) and even if your apartment is ready they won't accommodate you. Apparently, they have this loyal program that you have to sign for to become a member and then you can get your keys, otherwise you have to wait. In our studio, the smoke detector was covered with napkins so the guests before us (or even before them) were smoking in the room and nobody removed the napkins. All tallows were dirty (but this was because of the laundry machine with black spots, not very cool, but it is fine) what this means is that they do not check the apartment before giving it to the guest. Even if I read about the whole noise comments I was sceptic, but wow, those walls are so thin and from some cheap material that you do hear absolutely everything. The bed itself was shaking when I was turning around while trying to sleep. I had the feeling that it will fall any minute. Overall.. kind of expensive for what we got and especially with the lack of good customer service.. so I do not recommend this place.

The pros - close to a metro line and a good neighborhood. Warm inside (for someone it might be hot). enough kitchenette to prepare something in a pan. There is a supermarket right around the corner.

Stayed in February 2025

The Room is not the same in the picture. and in the toilet under the Door is Brocken. the elevator is so noise, and the People walking on hallway you can hear it, you don't need alarm clock for waking up, the other Room you can hear it When they wake up, and talking.

The Breakfast was good, and the Staff is very nice,

Stayed in December 2024

Vétuste et mal insonorisé.

Stayed in March 2025

Nothing

Good location Great apartment

Stayed in December 2024

The only thing i didn't like is that the first room they gave us has not been cleaned. There were used towels, dirty bedsheets, pee stains on the toilet, dust on the counter. We asked for another room and they gave us another one but it still had some hairs on the bed which indicates that they probably don't change the lower sheets. As a compensation a free breakfast was provided but only for one day.

The location is very good. Kitchen supplies are provided /pans, pots, knives, spoons, forks, toaster and etc./. Keep in mind that there is is no stove. There is free Wifi.

Stayed in February 2025

You could hear all the noise from outside and upstairs, staff didn’t really help with your request.

Stayed in February 2025

Coffee machine was temporarily out of service. Construction zone nearby.

Everything was fine. Early check-in was possible. Baggage room was available.

Stayed in February 2025

Small issues with maintenance.

One of the few hotels that offers kitchen. They even had dishwasher! Really appreciate it. In general nice hotel in a good location. All necessary facilities are present. Everything is in a generally good state

Stayed in February 2025

Check out time was quite early, which is at 11am

The room was clean. The facilities were great! We can cook, we can chill our food because we brought our own food. The room was spacious!

Stayed in January 2025

The reception area was lovely, the room was clean, but the rooms are very very basic and sparse

Stayed in December 2024

Pure soundproofing from outside. So its better to use earplugs. And there is no daily room cleaning

Everything was perfect. I had a big room with kitchen and definitely it was the best decision. So i likes everything there. Location is in the center of the city and near metro station. There are a lot shops around. And there is a parking, its a big advantage.So in general i liked my staying there and i can recommend it

Stayed in December 2024

Everythings 🥰

Everythings was fine 🙂

Stayed in January 2025

No issues

The location was central, the staff was really lovely, specially offering a solution to a small issue we faced. I really enjoyed this staying and surely will return.

Stayed in January 2025

The Hotel did not provide hot water during the first morning of our stay. This happened on Saturday 28.12.24 and the manager was not in the premises and not reachable to file a complaint. I was told by reception desk staff to email them on working hours the next Monday in order to receive a partial reimbursement of our fees or some compensatory voucher. To this date, I have not even received even a response from them. When you travel and pay a fee for your stay, you expect the minimum standards, which are at least hot water running in your bathroom.

Stayed in December 2024

The room was perfectly clean and equipped with all the utilities needed for a seamless and enjoyable stay. Being located near the metro was a huge bonus, making travel around the city a breeze.

Stayed in December 2024

Everythink was perfect Aii was frently with our dog. Clean and comfortable. 6

Stayed in December 2024