Sadly, we had a very disappointing stay here. We had to change rooms 3 times on a 3 night trip and it ruined our holiday. The first room was full of black mould, the second room again had a lot of black mould and had not been cleaned properly. We were told that there was nothing they could do about the state of the room and we could not move rooms until the morning therefore felt very uncomfortable during our entire stay. Upon complaining to booking.com and the hotel directly about these issues we were promised a refund which we did not get and instead got send around £20. I have attached a few pictures to this review of the state of the multiple rooms that we had stayed in, the staff were very aware of the state when they gave us the rooms and were extremely unhelpful. Extremely disappointed in this stay and would definitely not recommend to anyone else, do not be fooled by the good reviews I wish I had never booked here.

The hotel was in a good location, it was close to the city centre and within walking distance of everything that we needed.

Stayed in December 2022

N/A

Staff was incredibly nice and the location was walking distance from everything. Great hotel !

Stayed in November 2022

great location comfy beds and helpful staff

Stayed in December 2022

Really helpful staff and excellent location! clean and modern!

Stayed in December 2022

nothing

very pleasant staff where so helpful and lovely nothing to much trouble for them

Stayed in December 2022

Rooms were basic but functional and a little noisy.

Fantastic location just a few minutes walk from Grand Place, the markets and many restaurants.

Stayed in December 2022

It was extremely noisy, very difficult to sleep... Heater was too noisy...

I liked attitude of those who work there.. They were very friendly and tried to accomodate needs and concerns. Location was fantastic, very central...

Stayed in November 2022

the breakfast was poor for €18 and there were flies all over it

central location, but this did mean the surrounding areas were very loud, the club/bar across the street was open and playing loud music till 5am, BRING EAR PLUGS

Stayed in November 2022

Something out of the hotels control but the noise from the street goes all through the night, unable to sleep. Wouldn’t recommend for a long stay. Hot water in shower didn’t work well. Cold showers

Great location, lovely staff and good breakfast.

Stayed in November 2022

Nothing.

Everything is so good!

Stayed in November 2022

quite loud at night between guests and what sounded like cleaning. didn’t manage to get much sleep. hotel needs updating and some of the sheets had stains on.

staff friendly

Stayed in November 2022

The mattress and blanket stinks

Stayed in November 2022

centrally located, just a 5 minute walk to the main square and easily accessible from the train station and metro. Very clean room and great bathroom

Stayed in October 2022

It was a really nice stay in hotel Dansaert! Nice clean room and a perfect location, right in the centre of Brussels. These are the perfect requirements, but this is not enough for hotel Dansaert, because the people at the reception were wonderful. Thank you for the stay hotel Dansaert!

Stayed in October 2022

When I asked for coffee sachets instead of tea in the room- I was told our room is just tea which I found to be a bit cheap😅. If you spend 120euros a night on a hotel room, we shouldn't be having a 2 min conversation on a 50c coffee sachet.

Its a very basic hotel at the heart of Brussels. Location is great. The facilities at the hotel aren't too many to mention, the room and the lobby was clean. The room is decently well sized for two people. The area outside the window was full of moss and not very pleasant. Didn't feel very welcome when we checked in, but the on the day of we left, we got a late checkout which was very convenient.

Stayed in October 2022

The bed and the pillows were very unconfotable!

The staff was very friendly and helpful! The location is very good!

Stayed in October 2022

beds were uncomfortable. Two single beds put together for a double bed. Not great for the price paid.

location

Stayed in October 2022

I would not recommend staying here. For a comparable price you might find better options. The single rooms (other might be different) all face the street with heavy cleaning vehicles starting at 7am and bar terraces with loud drunks until at least midnight - you can't escape the noise. The housekeeping also disposed of my stuff left in the room on day 2 which I was very annoyed by.

Location, the female staff was nice.

Stayed in October 2022

there’s nothing to dislike

everything

Stayed in October 2022

not clean and someone knocked my door in the midnight. hotel lift doesn’t have any security pass

location

Stayed in October 2022

Wasn’t clean - stains on wall and dust on some surfaces. Water marks all over shower. Pillow case had stains.

Fantastic location very close to all the main sites. Able to walk everywhere from the hotel.

Stayed in October 2022

Some of the rooms are right by the road and are very loud at night

It's a decent clean room, had a kettle, good size, staff were reasonable

Stayed in September 2022

Great location, couldn't be better. Staff greeted me everyday in & out, very warm and kind, as well as great local places to visit. The housekeepers are very kind and thorough, and really enjoyed our stay. Definitely will be back! Highly recommended.

Stayed in September 2022

the bed was the most uncomfortable I’ve ever slept on

location and breakfast

Stayed in September 2022

the shower in the room wasn’t working properly, the door into the toilet wouldn’t close fully and was coming off the runner. you could hear every noise from the rooms next door and also from the street and we were on the 5th floor. there was also a flashing light in the room from the smoke/fire alarm which was very bright.

location was good

Stayed in October 2022