Building site in Hotel. Not good 🙁

Area

Stayed in April 2025

Reception was never available to take request, breakfast was served in another hotel, breakfast menu for veg were very limited

clean room, big bathroom with bath tub

Stayed in November 2024

Going through a renovation so lift out of use

Good location, good breakfast, rooms clean

Stayed in October 2024

Parking was terrible. The booking.com site said parking was available, but this was false. And I was told by the front desk that I have to request parking weeks in advance. Well, I only booked days in advance. My car was towed, and this cost me a significant amount. The hotel needs a better way to accommodate guests with cars.

Location was Ok to get to the city center. Not many places open later, and I had long hours for work. Breakfast was OK and I didn't have the opportunity to enjoy it very often.

Stayed in April 2024

All was decent, but clearly dated. The room was clean but worn from years of use. There was a huge renovation going on at the hotel, which would've been good to know before. I also feel that the price for the room should be lowered because of this. There was wifi but I often lost the signal. And one of the two flush options on the tiolet was broken. Stay was fine, though I feel the room was too expensive for what it was.

Stayed in July 2023

No air conditioning

Breakfast was good, but in a different building.

Stayed in June 2023

Breakfast was plentiful but not of a level of warmth, frankly poor. Also having not been advised of the closure of breakfast room and the relocation to another hotel about 100 yards down the road.

The nice seating area outside to enjoy one of the many Belgium beers on offer,

Stayed in May 2023

Hotel is currently under refurbishment for their restaurant and there was some noise whilst people were working quite late on my first night.

Hotel staff welcoming and helpful. I have stayed here before however the room I was given this time was much more comfortable and I would definitely request this in the future.

Stayed in April 2023

Really good service and a warm welcome at the receiption!

Stayed in March 2023

Blanket had stains

Stayed in November 2022

Old and warn out. Staff were not friendly

Stayed in November 2022

The hotel is very central. Closer to all the bars and restaurants.

Stayed in September 2022

Mugs for tea would be good. Fruit salad daily would also be nice.

It was okay

Stayed in September 2022

no parking, no air conditioning.

breakfast was very modest. Very few croissants, scrambled eggs. It wasn't enough for all the guests.

Stayed in August 2022

The staff are always happy to help with late arrivals or organising taxis. Onsite bar has a good range of beers and is open late. Rooms are generous and some have a nice balcony for fresh air, views and somewhere to enjoy a cup of coffee. Good wifi.

Stayed in May 2022

I want to express my extreme dissatisfaction with my recent stay at Hotel de Zalm from March 17 to March 21. While I had hoped for a restful and pleasant experience, my stay was significantly disrupted by ongoing construction work occurring next door, which the staff failed to adequately address or disclose prior to my arrival. Throughout my stay, I was subjected to incessant noise from banging, drilling, and other construction activities starting as early as 6:00 a.m. each day. This made it impossible to rest or enjoy the peace and quiet one expects from a hotel. To compound the issue, the construction workers were also playing loud music, further amplifying the disturbance. As a paying guest, I find it unacceptable that the hotel did not take proactive steps to mitigate the impact of this foreseeable disruption or at least inform me of the situation in advance so I could make an informed decision about my booking. This experience has left me deeply disappointed, and I am unlikely to recommend Hotel de Zalm to others based on this stay.

The location of the hotel is in the very centre of a beautiful town of Herentals and breakfasts were really very good provided at the nearby hotel of Carmel.

Stayed in March 2025

Lift was broken I hap to walk 3 floors up and down

Nice comfortable bed Quiet area. Breakfast was amazing

Stayed in November 2024

Breakfast is simple. Others are very very good!

Stayed in September 2024

i got scammed payed extra for the room to get a balcony big room and a gardenview and i didnt get any of those and the hotel doesnt even have a gardenview and when i told the owner i got a big mouth from him

nothing got scammed

Stayed in September 2024

There was construction going on next to the hotel and nowhere on the website or in the booking confirmation was there any warning of the restrictions and noisier environment around the hotel. The rooms do not have air conditioning, so my colleague had to keep a window open and given the noisy construction work, his business stay at this hotel was very disappointing.

Very good breakfast - but it was imported from the better hotel next door. Location - the hotel is centrally located and close to the train station.

Stayed in August 2024

bathroom. there was a moldy and unpleasant atmosphere

the room was clean and pleasant

Stayed in August 2024

lift out of order, extensive building works so no breakfast in hotel. had to use a restaurant down the road. warm rooms with no air conditioning

next to the town square and bars quick check in

Stayed in June 2024

TV didn't work properly, no proper wifi, lot of noise from cleaning team early in the morning 2 mornings in a row (before 8am, too early for weekendtrip..), breakfast was missing some essentials (poor choice of fresh fruit, only fruit yoghurt and no natural alternatives, no latte/cappuccino, bread was finished,..), no power sockets next to the bed. We were allowed to store our bikes in a seperate space on the ground floor of the hotel, but noticed to that this room could no be locked and passers by - also non-hotel guests - could easily enter this space.

Good location on central square in Herentals. Part of the hotel is under construction, so this will for sure help to improve the experience.

Stayed in May 2024

Major construction site. Room 111 was a joke and smelled like piss. The terrace had tools, ashtray and scaffolding view!

Nothing!

Stayed in May 2024