none

the building itself has historical value and very close to the river. the rooms were cozy and clean. staff was very friendly and helpful as well.

Stayed in April 2022

nothing to hate about the property ! everything was nice 👍

The location of the property is excellent !

Stayed in April 2022

My wife felt down at the entrance of the hotel for a slippery wood panel on the floor and she hurted badly her back. No one assisted as because there where No one at the reception. After 1 hour of phone calls the owner answered and when we explained that we want to leave because my wife was in pain she answered as that she was my wife fault and that she acn just refund 1 day. At the moment no refund at all because the lady said she don't find the room key that I left in the room.

Nothing

Stayed in October 2023

We had to have all the windows open as there was no aircon and got bitten quite badly by mosquitos in the night. There was not a permanent person on reception and you had to call someone down by buzzer. The Wi-Fi did not work at all in the room, even though advertised. It did, however work in the hallway. There was no space to sit in reception as such, so we could not use our iPads etc at all. Breakfast was expensive and had to be ordered in advance. As we could not see what was being offered we did not bother to take it. However, we did regret this as there was nowhere open in town to get breakfast otherwise that was in any way affordable. We ended up going to the next village by car (Barvaux )and getting croissants to eat in Carrefour and coffee in the cafe next door. Lovely Carrefour - best one I have found anywhere.

The room was nice but could have done with air-conditioning as it was so hot. The bed was comfortable though. It was an old building with very high ceilings. The bathroom was modern with plenty of hot water. Nice seating area around the back of the hotel near the river. Free secure spacious car park on one level above ground. The best thing about the hotel was the excellent location - just over the bridge from the main old part of Durbuy.

Stayed in September 2023

Room was quite somber, colours were not as light as shown on the photo's. We found the shower in bath with no curtain or screen very awkward.

Breakfast was very good. The honesty bar to get drinks was excellent. Communication re entry, keys and parking also very good.

Stayed in September 2023

Nobody at the reception when you check-in (it's a self check-in!). Breakfast was just the bare necessities...you could not grab extra fruit juice yourself. Also in the room, I was disappointed not even to have a bottle of water or so to be able to drink something. The interior is a bit like a hotel from the 80's. The stay was ok, but it's just the very bare necessities. Not the right place if you plan a romantic evening with a fancy restaurant dinner in "Le Sanglier des Ardennes"... for many people this may be just enough, but in this context it's just not enough.

The location is great. The rooms were well heated. The beds are good. I can not really judge the staff as there was literally noone, except for breakfast I saw someone.

Stayed in March 2023

Considering that it is a hotel and not an AirbnB, we expected at least somebody to receive us for the check in with a warm welcome. The system with codes to take the keys are very unpersonal and cold. overall ok experience but a bit overpriced for older rooms / basic breakfast

The garden, nice view.

Stayed in June 2022

- Very rude and snob owner to say the least of her. No focus on customer experience at all. -No personnel present in the hotel after breakfast, -Wrong key lock password sent at the time of check in and spent 30 mins trying to open the box for our keys at.the time of arrival -Breakfast room very small, on Saturday we went down at 09.30 (breakfast offered from 0830 until 10) and no tables available (despite booking including breakfast), waited 20 mins and breakfast buffet cleared immediately at 10 so had to have breakfast in 10 mins. No apologies offered or no solution provided by staff or owner. According to the owner we only waited few mins which was a HUGE LIE - Old facilities and not clean - we had dirty sheets when they were changed that were posing as clean - No room service you need to self service at night downstairs. No tea or coffee facilities in the room, downstairs in the bar you pay with coins. No coins, no tea or coffee, no alternative. This hotel is not worth eur 210 per night. The only asset is the location and a roof, nothing more. Stay away from this hotel at all times!

Location

Stayed in May 2022

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