Reviews of Hotel Onderbergen
Onderbergen 69, Elisabethbegijnhof-Papegaai, 9000 Ghent, Belgium
#23 of 59 hotels in Ghent
Guests' ChoiceReview Score
Based on 824 hotel reviews
8.7Score breakdown
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Cleanliness
9.0
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Comfort
8.8
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Location
9.4
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Facilities
8.7
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Staff
9.6
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Value for money
8.6
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Free Wifi
8.8
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Reviewed: July 2, 2022
Dan
Spain93 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Big size room, comfortable and clean
Stayed in July 2022
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Reviewed: June 20, 2022
Caitlin
Netherlands16 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Standard Triple Room
- • Stayed 1 night
The bed was really caved in but it was a nice king size bed.
The staff was lovely. The room was much nicer than I'd imagined and the bathroom had us all going "wow" it was huge with a fantastic sunken tub.
Stayed in June 2022
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Reviewed: June 20, 2022
Alex
United Kingdom7 Reviews9.0“Really nice stay”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
Some different beer in the mini-bar, please. Something like St Bernardus, Orval, Duvel. Disappointed to not have a space in the car park.
Room was lovely, up in the eaves. Very large, with great facilities My wife was delighted to find a half bottle of her favourite champagne in the mini-bar
Stayed in June 2022
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Reviewed: June 19, 2022
Aleksei
Finland32 Reviews6 helpful votes9.0“Calm and comfortable stay in an atmospheric old hotel at the heart of Ghent - amazing opportunity!”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
The breakfast is a bit plain for 12 euro pp, but I guess that's normal for Belgium/Ghent. Also there was some minor "wear in tear" on the items in the room.
Amazing room (lux suite) with an "old Flemish house" flair - high ceiling supported by century-old wooden beams, very airy and light (windows to two sides). Staff was very helpful and responsive, confirmed early check-in immediately, went forward to offer us a secure parking for the motorcycle in the courtyard, upgraded our room for free, and in general was very pleasant to communicate with.
Stayed in June 2022
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Reviewed: June 17, 2022
Nick
United Kingdom105 Reviews6 helpful votes8.0“Central Comfort.”- • Business trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No real negatives. Stair carpets needed a vacuum and aircon would have been nice in the room.
A lovely big room with a super comfortable bed. The breakfast was fine and the staff friendly. Pleased there was free water in the room. These days that's rare.
Stayed in June 2022
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Reviewed: June 17, 2022
Elizabeth
Ireland4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Small Single Room for Double use
- • Stayed 2 nights
- • Submitted from a mobile device
We couldn't open the door fully as it was so small, and kept bumping into each other trying to move around the room.
Free water was provided, as well as plenty of towels. The staff were lovely and the bed was comfortable.
Stayed in June 2022
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Reviewed: June 14, 2022
Andrzej
Poland11 Reviews4 helpful votes9.0“Highly recommended”- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent place to stay in Gent - location close to city center, helpful and kind staff and the option to have drinks on ground floor is definitely helpful on rainy days 🎂 The only problem was with extremely steep stairs leading to our room (especially when it comes to carrying 🧳) Overall highly recommended!
Stayed in June 2022
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Reviewed: June 13, 2022
Alison
United Kingdom25 Reviews5 helpful votes9.0“Great location, comfortable room”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
We were on second floor, up a very steep, narrow wooden staircase. Coming down in motorbike gear/boots with all luggage- not for the fainthearted!
Central location. Short walk into town. Lovely big room and bathroom with a deep bath. Great after a long motorbike ride.
Stayed in June 2022
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Reviewed: June 9, 2022
Wojciech
Poland6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Small Single Room for Double use
- • Stayed 2 nights
- • Submitted from a mobile device
Bed was too soft.
Proximity to the centre, helpful staff.
Stayed in June 2022
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Reviewed: May 25, 2022
Simon
United Kingdom9 Reviews9.0“Very nice stay - we will be back!”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
The bed was too soft for my personal preference
Great location, very friendly staff, well decorated.
Stayed in May 2022
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Reviewed: May 21, 2022
Richard
Canada24 Reviews5 helpful votes9.0“Good for one night.”- • Leisure trip
- • Solo traveler
- • Small Single Room for Double use
- • Stayed 1 night
- • Submitted from a mobile device
The room was super tiny in their annex, sink also very small, difficult to wash face...window faced a brick wall so felt somewhat claustrophobic, could not see the outdoors.Price was high given the size of the room.
Location was good, staff was friendly and helpful.
Stayed in May 2022
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Reviewed: May 19, 2022
Eemil
Finland2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No air conditioning, but that was a small thing.
Stayed in May 2022
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Reviewed: May 17, 2022
Μαρια
Greece6 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Small Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location was amazing, the receptionist was very kind and helpfull
Stayed in May 2022
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Reviewed: May 14, 2022
Anthony
South Africa23 Reviews1 helpful vote8.0“Fine thank you.”- • Leisure trip
- • Couple
- • Small Single Room for Double use
- • Stayed 1 night
Being allocated a room at the top of very steep stairs (no lift). We happened to have heavy suitcases and are of retirement age, so lugging them up to the room was no joke.
The room was excellent in almost every respect. The size and facilities of both bedroom and bathroom was most comfortable, The staff were most helpful and friendly.
Stayed in April 2022
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Reviewed: April 14, 2025
Kristopher
Germany13 Reviews1 helpful vote7.0“Great location but tiny room and overpriced breakfast.”- • Leisure trip
- • Couple
- • Small Single Room for Double use
- • Stayed 1 night
- • Submitted from a mobile device
Overpriced breakfast with very few options. One of the smallest hotel rooms I have ever seen (door didn't fully open because the bed was in the way).
Great Irish Pub attached to the hotel. Very friendly staff. Great location.
Stayed in April 2025
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Reviewed: April 13, 2025
Jo
United Kingdom7 Reviews1 helpful vote7.0“Nice boutique hotel”- • Leisure trip
- • Family with young children
- • Small Single Room for Double use
- • Stayed 1 night
- • Submitted from a mobile device
Nice room, small, quiet location but close by to everything, would recommend
Stayed in April 2025
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Reviewed: March 8, 2025
Bruno
United States15 Reviews2 helpful votes7.0“An easy ride to the train station”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
An old house = absolutely no sound-proofing nor air-conditioning If you want to breathe some air, just open the window A family with a boisterous small child was staying there A large car vibrating under my windows for 5+ minutes after the engine started Passing cars are rare but remarkably noisy Someone smoking and talking in the narrow street under my windows for 10+ minutes I will never go back
A quiet historic neighborhood close to shopping and to a tram line to the train station A comfortable room
Stayed in March 2025
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Reviewed: February 23, 2025
Iuliia
Netherlands9 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
To much humidity in the room
Everything was great!
Stayed in February 2025
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Reviewed: February 7, 2025
Siddarth
United Kingdom13 Reviews2 helpful votes7.0“Good Location but not excellent”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 2 nights
a weird smell used to come from the bathroom, this I believe is due to nature of the building, or might be old plumbing or might be being beside a river. Heating in the main room was very terrible and old and took ages to heat up the room. bit more on the price per night, also could do by giving more free water bottle or tea/coffee pods.
Very friendly staff. location was perfect and very close to the main city and attractions. close to tram stop and many restaurants, cafes and pubs.
Stayed in February 2025
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Reviewed: January 14, 2025
Ellen
United Kingdom7 Reviews7.0“Very good”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Laminate floor in room bit chilly
Lovely helpful reception lady
Stayed in January 2025
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Reviewed: January 3, 2025
Arif
Azerbaijan14 Reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Family Room (4 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
Koridor
Location
Stayed in January 2025
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Reviewed: December 28, 2024
Jeni
United Kingdom7 Reviews7.0“A great base for exploring beautiful Ghent!”- • Leisure trip
- • Family with young children
- • Family Room (4 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
Room was quite small for the four of us. Pics of the hotel on booking look more luxurious than it was!
Comfy and very central.
Stayed in December 2024
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Reviewed: December 20, 2024
Pietro
United Kingdom26 Reviews1 helpful vote7.0“Very convenient location for a short break in Gent”- • Leisure trip
- • Group
- • Family Room (4 Adults)
- • Stayed 3 nights
Good location. Room was basic and on the ground floor.
Stayed in November 2024
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Reviewed: November 24, 2024
Timothy
United Kingdom7 Reviews6.0“You should warn about the lack of a lift and very difficult stairs to the second floor. Anyone with limited mobility wou”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Lack of any staff - everything done remotely
Good location
Stayed in November 2024
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