Just two things: 1)The main door of the building was still open (maybe it was just a coincidence or the locking system was switched off or broken) but I would feel more secure, if they could be opened/closed with a card too. 2) The bathroom door was broken, they made noise and had to be push to close them.

The location of the hotel is absolutely great. We were in the middle of the town, right next to Gravensteen and tram stop. Our room (executive room) was in the second building (which is located in the inner courtyard of main building). It is a quiet space without outside noise. Maybe we were lucky, but we didn't hear any other guests. The room is equipped as expected - small fridge with freezer, TV (German/English/French/Flemish TV programs), Wi-fi (...maybe a bit slow), deposit box, big bathroom, hairdryer, disposable slippers... The door is locked with a card. Our bed was more than comfortable, we slept great. The room was neatly cleaned every day (of course - we got clean towels and new toiletries). We had to learn how to control the heat, but it wasn't hard at all. The staff were helpfull and nice. Thank you, we really enjoyed our stay and we will definitely come again!

Stayed in March 2023

Dark corridors with rapid auto lights off.

Breakfast,location and quiet… plus the ear plugs😁

Stayed in March 2023

Breakfast room in another building Not good if it's raining or snowing. Needs better directions on which tram to take from the main station. Seemed to run out of some breakfast items at the buffet

Location was great right beside the castle and close to the attractions

Stayed in March 2023

Very cozy little hotel in a beautiful building at the heart of Gent. The rooms were clean and neat and the staff was polite and helpful.

Stayed in March 2023

breakfast was disappointing for the price. bed was hard.

great location. staff was super nice.

Stayed in March 2023

The only problem I had was that wifi barely worked most of the time, giving me hard time working

The breakfast was simple, but the quality of ingredients was great. Location was amazing - just outside Gravensteen castle. Staff was extremely nice and helpful.

Stayed in February 2023

The gym and sauna are not really useable

Stayed in February 2023

the staff of the breakfast it was so cold and agry with residence!all the other it was gratefull

Stayed in February 2023

not parking, common rooms

position, reception

Stayed in January 2023

friendly staff, location

Stayed in December 2022

Bar prices were a little steep. The car park is quite difficult to find.

Location was brilliant, staff very friendly

Stayed in December 2022

clean room & bathroom was excellent , but feel that the towels need to be replaced, they were clean but looked tired.

Central location was fantastic for all amenities and walking in the old town. We had requested a quiet room which was very quiet. Clean room and bathroom all amenities made it a comfortable stay. Very good breakfast !

Stayed in October 2022

Would have been nice to have a view but the location is so fantastic, just go for a walk instead!

Amazing location, right opposite the Gravensteen (who’d have thought). The room wasn’t ready when we arrived for check in but they had a nice terrace where we could wait and staff were very friendly.

Stayed in October 2022

A lille bit of street noise.

Deluxe Double room (35m2) Great large room with a fantastic view over the castle. High ceilings and a separate toilet.

Stayed in October 2022

Fantastic location couldn't be better Great old style hotel with charm Good size room Comfortable bed with good shower

Stayed in October 2022

The lighting in the room could have been better.

The room was spacious and the location was good. It was great to have a sofa in the room.

Stayed in September 2022

The bedrooms were a little tired and would be better with an update

Great location, pleasant staff.

Stayed in September 2022

Some noise at night, but we were in a city -- that's not surprising.

Hotel was in a great location for our final night in this region.

Stayed in September 2022

Room was on the top floor facing the street had a great view but was exceptionally warm and noisy ask for a room at the back

Stayed in September 2022

Parking very poor

Close to river and main square

Stayed in September 2022

i had a room close to the street, it was noisy at night.

great location!

Stayed in September 2022

We had a very large attic room which was a bit difficult to navigate with different floor levels and low beams. I think a room lower in the building would be better

Location is great!

Stayed in August 2022

Small room. Nice breakfeast on Saturday, but then the food quality really worsen in the next days.

Perfect location, nice old building, very clean.

Stayed in August 2022

great location for sightseeing in Ghent

Stayed in August 2022

We were in room 62 on level 3 of the other building (2 floors above the breakfast room). The room itself was fine but there was a continual smell of sewerage emanating from the bathroom. Whether or not this was due to the groundworks being carried out outside I don't know but I suspect not.

Continental breakfast options were good however I didn't realise at the time that there was a also cooked breakfast option which I would have preferred. Location is excellent

Stayed in August 2022