The room was only *ostensibly* clean. The bedding, visible surfaces and bathroom were spotless, but finding an old plastic drinks bottle and a can under the bed, along with what looks like months of dirt and dust under the bed wasn't great. Likewise, behind the desk was also what looked to be several months deep in dust. I'm not suggesting they should move all the furniture to clean under / behind it every day, but this really was several months' worth. It wasn't excessively warm, but the air con didn't work: not a problem this time of year, but in summer, it'd have been quite unpleasant as the window doesn't open all that far.

Location excellent; conveniently by the motorway, making anywhere quite easily commutable by road. Handy tram stop tip get into Ghent. Staff excellent; friendly, welcoming and helpful. Plenty parking.

Stayed in March 2025

Too expensive, maybe if I had booked in advance I would not have paid that much

Good infrastructure, public transportation nearby

Stayed in March 2025

Nothing

The room size, the bed were really good

Stayed in December 2024

Near the tram station.

Stayed in December 2024

The breakfast was very poor, unfortunately

Location to Expo

Stayed in February 2025

Restaurant closed on Sunday

Restaurant

Stayed in December 2024

Humidity/mold on the wall around the window make the room not so nice.

Stayed in January 2025

Sofa bed for kids was incredibly uncomfortable and made the room very cramped. Asked for a quiet room, but we were surrounded by very noisy people which was unfortunate because the hotel wasn't busy so this request could have been accommodated by not putting us below or next door to others. Family of 4 booked the room, only provided with 3 towels

Staff were very friendly

Stayed in December 2024

Very small rooms

Location and Car changing facilities

Stayed in October 2024

I have paid 15 Euro which should be 0 Euro because everyone can literally park free to Ikea's park place for free which 30 metres away Facility is a bit old

Price is reasonable compared to others. rooms are clean. Staff are helpful

Stayed in December 2024

English channels on the telly to watch of a nighttime! Football showing in the bar

Location was a bit far out

Stayed in December 2024

Its.. well… old.. ashtrays in the elevators were like a dead give-away on how old. I had a room at the Atrium side, so basically no fresh air by opening a window and a non-functioning airco didn’t help with the air quality in the room. Pick a room at the outside of the building if you value breathing.

Rooms are clean, staff is friendly and helpful, breakfast buffet is great!

Stayed in December 2024

Car park in poor condition Directions on satnav were not very clear

Comfortable bed Room was very quite Plenty of hot water

Stayed in November 2024

Totally outdated hotel, needs renovation, the rooms are old, not very nice to stay but ok for one night.

The breakfast is ok for the price, staff is friendly and helpful. Location is very good if you need to be at the exhibition center.

Stayed in October 2024

Nothing bad to point. Only the rooms are a bit old and could use some renovation.

Very good breakfast, including pancake and waffle machines. :) The staff was very friendly and helpful. The tram to city center is only a 3 min walk from the hotel. The room is OK. A bit old but still fine, although it lacks more free power sockets, some lamps were actually disconnected and we only had one free power socket to charge all our devices.

Stayed in October 2024

Machines at the gym were very old. I found the price a bit too high for this hotel.

Nice and clean. Good breakfast.

Stayed in September 2024

The access there is quite complicated and when we left the only way out was blocked.

Close to E40 and clean and comfortable beds.

Stayed in September 2024

Room was looking a bit tired, eg. Knob on shower/bath tap missing.

Comfortable room, good breakfast

Stayed in August 2024

The room was small and a bit old Difficult to reach by car , due to traffic deviations

Breakfast was excellent The elevator with a view was very nice

Stayed in August 2024

Minibar was not working.

Parking was easy and there is a discount for the customers (50% discount which makes 14.5 euro per night). It would be better if the parking was free for the customers. A little bit old hotel but it was clean and they prepared two beds for our children in advance without any issue. Finally breakfast was nice.

Stayed in August 2024

We asked for a travel cot to be in our room. On arrival I checked with reception that there was a travel cot in the room. We were told that she could see the request and there would be one in the room. When we got there, there wasn't one. We asked at reception on our way out to dinner for one to be in for our return. We were told that they would and they were sorry. When we got back after dinner there was still no travel cot. I rang down to reception and she said there weren't any and there wasn't anything they could do. I asked where by baby was supposed to sleep that night and she had no answer. Totally unreliable and would highly recommend bringing your own and not taking them at their word.

Hotel room was comfortable and clean

Stayed in August 2024

Extra pillows in room would have made stay more comfortable and £22 euro for parking was a bit steep

Perfect stop off on our road to Lake garda via Begium , Germany. Easy to find straight of the motorway and we where able to check in after midnight having had a late crossing. What you expect for a holiday inn

Stayed in August 2024

Was a bit outdated and breakfast was not so good

Was clean and good to park car

Stayed in August 2024

no swimming pool.

large car park and breakfast room and executive room. quiet. nice to have small gym.

Stayed in August 2024