Nothing to dislike but no tea/coffee making facilities or free water in the room

Great location with an underground car park that gives direct elevator access to the hotel. Right opposite the beautiful Opera House and surrounded by restaurants, cafes and shops. The staff were very welcoming, friendly and helpful. Our room on the 6th floor had a fantastic view of the Opera House. The room was compact but well equipped. The bed was very comfortable but with very tight space to the sides. The bathroom was very clean and bright and the shower was excellent. The communal areas were spacious, well lit and warm

Stayed in January 2024

Better internet connection. Kept dropping out.

Excellent room and service from all your staff.

Stayed in December 2023

All was good.

Location — right by the Opera, center city.

Stayed in November 2023

De locatie was perfect

Stayed in November 2023

Ideally situated in the heart of the city.

Stayed in October 2023

The chair in room could be a bit more comfortable. If to be picky, then it could be more channels in English in TV. I would still sumerise that it is ordinary Ibis hotel, so if you stayed somewhere in it, it is similar.

It was calm nice stay. I had to work during stay, but it was decent conditions for that in room. Staff was polite and helping. If you do not need every morning breakfast you can order room without it and just pay for them in the morning and go to eat. Still to order it in advance is a bit cheaper. When you pay in Hotel it is 14 Eur.

Stayed in October 2023

Very poor experience - no welcome, nothing special, no atmosphere, ....

Location

Stayed in September 2023

You could hear every single word from next room... The standard is way below other IBIS hotels.

very central

Stayed in October 2023

This review is hidden because it doesn't meet our guidelines.

No possibility to open the room window

Easy access to parking

Stayed in October 2023

The room was very narrow which didn’t leave much space either side of the bed. The bed however was very comfortable.

The location was great, it was easy to walk into the centre. Parking was great in the public car park that had direct access to the hotel.

Stayed in September 2023

So very dated, extremely small space no air conditioning or open window therefore was unsettled overnight... No kettle, had to purchase machine coffee for 2.50 euro from reception. So many homeless outside the hotel,as is the city. Did not take 1 photo of the room or hotel.

Location as central

Stayed in September 2023

There is no ironing board or any iron

CLEAN AND CALM

Stayed in August 2023

The building was a bit old and in needs of update. The bathroom was renovated but the finishing touches were missing.

The staff was really friendly and helpful.

Stayed in August 2023

So to start things off, the hotel parking is only open from 7 in the morning (closes around 2 am), not a great thing if you need to leave early morning before this time. There are other 24 hour car parks around 5-10 minutes away by car, but you will be charged full amount for stay and not a hotel rate. Also, be aware, the multi-story parking has very tight and narrow lanes, very easy to hit or scratch your vehicle especially if you have a bigger car such as a 4x4. Furthermore, the arrangement that hotel seems to have with the parking company requires guests to take the validated ticket (validated at hotel reception) to the parking attendant at the exit of the car park to validate and pay for the discounted rate (you cannot get the rate at the ticket machine), then go back and get their car. Seems like a unnecessary step and a hassle for a guest. The surroundings of the hotel do not feel very safe either, especially in the evening. There appears to be roving groups of male youths with significant anti social behaviour around a hotel (drinking, screaming, smashing bottles, aggressive behaviour, etc...). Not ideal for families or females. Even at my size over 6ft 1, I had to be on a lookout when taking money out of the cash point. Worst of all, the hotel room does not have any air conditioning (not sure if this is just our room or entire hotel). When a temperature of the room is actually higher than a temperature outside even with windows open (and it was pretty warm outside, around 30c) then you have some serious problems. You are provided with a table fan, but with a heat inside of the room being so high, it's like a convection oven with hot air being circulated around the room. Finally the only window in the room was facing the back of a housing blocks which was ungodly sight, not really what you want to see out of a hotel window. Overall, apart from great staff, I would not stay here again or recommend anyone to do so either.

Staff were really nice, approachable and helpful. Hotel guests are entitled to discounted rate for 24 hour parking at 10 Euros per day. The location seems pretty central with easy access to bars, restaurants, etc. Hotel access is staffed 24 hours a day and lift is controlled by your room card (for added security).

Stayed in September 2023

The area around the hotel was under massive road construction. The parking garage was very difficult to get in and out (very narrow with sharp turn.

The staff were very congenial and helpful!

Stayed in September 2023

near to almost all points of interests .

Stayed in September 2023

Have nothing bad to say about this accommodation, everything is at Ibis standards, it is right in the city centre, has parking underneath (park at the Opera parking and ask the hotel for the discount), allows pets, staff very helpful, we loved our stay and will be back, hopefully when the weather allows (it was raining all day, not the hotel's fault)

Stayed in August 2023

The fact that they don’t except motorcycles at the hotel. And you’re not notified until after you have booked.

When booking it claims parking on site . When arriving in two motorcycles worth over £40.000 we we told there’s no motorcycle parking. I was not happy with this and would have walked away but the money had been taken from my account. We had to pay £30 to park bikes in security car park away from hotel … it should state that there is no motorcycle parking when it advertised parking on site … totally disappointed in the stay at this location. I think booking dot com has lowered its standards…

Stayed in August 2023

Rooms very small with no air conditioning . A fan is provided though. It was very difficult to access the hotel using a car due to all the road works currently going on around the hotel .

Hotel very affordable and staff very friendly .

Stayed in July 2023

I didn't realise that I had not ordered a room a mini fridge.

It was right in the city centew and easy to get around. The staff also spoke really good English and were very helpful. They also have great block out blinds and the room was spacious.

Stayed in July 2023

We were totally ripped off by the reception staff, he made us park on motorcycles at a garage a short distance away and told us that the garage below the hotel would not accept motorcycles, we found out later this was not true, and that he had made an arrangement with a friend so he could collect cash.

There is nothing we really liked about this hotel, the location was okay, but lots of nasty horrible people around outside most of the night

Stayed in June 2023

No aircondition

The room was terribly hot and run down

Stayed in July 2023

It would be nice to have a boiler for hot water to make tea or coffee.

The location was great.

Stayed in June 2023

Weird arrival with unmotivated staff person. Suspicious people around the entry area.

Stayed in June 2023