The beds have these square pillows, I much prefer a standard pillow. Also there is a phone at the top of one of the beds which is annoying, it's in about the worst possible location, so I slept on the other bed which had a radio instead of the phone which was also annoying but smaller and less annoying than the phone. Also there was no ac so the only way to cool down was to open the window which meant a lot of street noise and a few insects came in. I would have also have accepted sleeping under just a top sheet. But there was just an under sheet amd a duvet, so no ability to change up the layering! Nevermind over all the quality was acceptable.

Overall was good, good value for money and I appreciated the staff.

Stayed in May 2023

Coffe whose very good 😊

Stayed in May 2023

The location was the best thing.

Stayed in April 2023

there’s cigarette smell in the hallway. Also a bit unusual that I’ve to collect the key every time I come back to the hotel and return the key before I go out. The hallway was being cleaned when I arrived and it looked wet. My room’s window faced a wall which is a bit sad.

The room is clean and have the basic amenities.

Stayed in April 2023

I would have preferred the possibility of breakfast and possibly a vending machine for snacks and drinks but at the price I paid ,I can't complain.

The location is superb in the heart of South next to beautifully rplenovated Fine Art Museum and very well sited ed for eat places and tram stops .Room was clean plain and simple. Heating good and en suite all worked well.Huge modern wall mounted flalt screen TV. Very comfortable

Stayed in April 2023

The sink was in the bedroom not in the toilet. Couldn't turn on the heating system.

The hotel has a good location only 16 min far walking by the Chatedral zone. A reasonable price

Stayed in March 2023

I didn't like that the walls were so thin, and you could hear *whatever* it was happening in the next bedroom. In our case, our neighbors were being specially loud, and the experience was uncomfortable.

The stay was very comfortable, everything was clean and the location was great. I enjoyed that it was offered free coffee. Although we had to return the key every time we left, there was always someone there to give it back, so the process was smooth.

Stayed in March 2023

Door blocked a bit. Bed was bit too hard

Stayed in March 2023

To enter the hotel you have to call the receptionist which was a bit unusual.

Great room. spacious, comfortable beds, everything was clean, the TV was working properly. In the morning the stuff offered us a cup of coffee. The reception was working 24/7.

Stayed in February 2023

Walls were a bit thin for those trying to sleep at night. Wish there was a bit more for breakfast besides coffee.

Location is great, easy walk to central area. Good restaurants nearby. Parking is an issue, but there an underground garage located 2 blocks away for 22Eu/day. Heat worked in the room [February]!

Stayed in February 2023

I can't call the staff particularly helpful, this applies to young employees. Inconvenient entry into the building. Repairs were carried out on the floor and for some reason they put me in the next room. The absence of such an attribute as an electric kettle

The hotel is in a fairly quiet location behind the building of the Museum of Fine Arts. The heating worked well, the bed was comfortable, clean

Stayed in December 2022

good location near the center by walking , small clean room !

Stayed in December 2022

The entrance and the system of always leaving your Keys at the reception. It gives you the feeling that your not free and controlled. The light in the room is horrible. Such cold White light, the room looks like a morgue.

Very nice area, friendly staff, clean room

Stayed in December 2022

staircase and lift

peaceful and calmness

Stayed in December 2022

The double buzz in doors of the reception and single entry/single exit system takes some charm away from any hotel. The bathroom is small and the door was flimsy. The lift was really small. We had to go downstairs for the coffee and tea in the morning. Though the coffee was good. The sink is in the room rather than the bathroom.

The location was great and the staff is nice. We could leave our bicycles downstairs. The tv is huge. View was good.

Stayed in November 2022

A bit noisy between rooms

The location, the cleanliness, the amiability of the staff.

Stayed in October 2022

it was a bit cold and moist in the rooms, but I knew to expect that since it’s often the case in the apartments in Belgium. We mentioned about it when we were leaving and the staff said they can increase the heating from the reception.

The staff was very friendly, rooms were clean and decent and location was amazing. Free coffee in the morning was nice.

Stayed in November 2022

I highly recommend to bring earplugs with you. It was extremely loud during both nights as the walls seem to be paper-thin and and somehow there were lots of noises around.

The location is very nice.

Stayed in November 2022

They advertise "free coffee and tea". While the coffee was delicious, their tea repertoire consisted of one (1) Lipton Yellow Label bag and nothing else... The flavor nobody likes. Overall not a big deal though, we enjoyed our stay!

The staff were very helpful and moved us to a better room free of charge, since our television wasn't working. Very comfortable beds and large bathtub and the location was quite nice to walk around, close to the museum and many restaurants. Secure key system.

Stayed in November 2022

The only thing we didn't like there was the bathroom door, it was sliding and it did not provide much isolation so it wasn't easy to relax.

The location was great though it wasn't easy to find the hotel itself because there were construction works at that time, the building was fantastic the design was original and detailed. The staff was very frienldy and helpful.

Stayed in November 2022

Light wasn't working properly

The location is wonderful, really close to KMSKA museum and in a nice neighborhood

Stayed in November 2022

I wish better communication with the stuff who didn't inform me about the renovation works on my side of the building.

Great position and comfortable room.

Stayed in November 2022

It is weird to leave your keys at the reception whenever you leave the hotel (not only when you check out) even if you are coming back

-The staff was helpful -Location was good -Nice restaurants, cafes nearby -Few meters away from the Royal Museum of Fine Arts Museum

Stayed in October 2022

Almost non-existing door to the bathroom. Sink next to the bed. Outside of the building was scaffolding, so the view from the window was not so nice.

Good locality. Reception 24/7. Clean room.

Stayed in September 2022

The television is complicated. :-)

The location and the Very friendly staff

Stayed in September 2022