Sadly no lift, and that’s a bother for an asthmatic. Also very confusing room key collection and drop off. When asked where the close parking was…..was just sent a parking name to my WhatsApp. (Which was not recognized by my navigation.) A GPS drop point should have been so very much easier - and averted much stress. Leaving the next morning was also unclear where the key should be dropped off, as the brasserie downstairs the hotel (where I collected the key the night before) was closed. Whilst the hotel is central and very pretty….i would not return due to the present management conditions. Clarity and ease for clients should be of primary importance.

Delightful room. Very comfortable bed! Very clean and quirky decor. Really nice.

Stayed in December 2024

Only downside is the bathroom with only a tub. The tub was grand! But showering off after a long day was a very messy affair.

Great spot for getting to the F1 race at Soa-Francorchamps! Staff was friendly and helpful!

Stayed in July 2024

Very dark room, the lighting is only minimum, no table or chair to sit, no aircondition under the roof , will get very hot in summer.

Perfect location, clean room and big spacious clean bathroom

Stayed in June 2024

The check-in time is at 3pm but the room was still not ready yet when we came. The check-out at 10am is early (in proportion to the check-in time)

Location is great.

Stayed in July 2024

This hotel is located upstairs of a restaurant. You check in the hotel at this restaurant. But they don't speak English. Luckily, there was somebody who speaks English, so I was able to manage it. A hotel in a reasonably touristic place like Spa should be a bit more accommodating to non-French speaking guests.

Nice hotel at the center of the town. The auto-race-theme interior is an interesting idea. It's apparently a part of the restaurant downstairs. The BEST thing about the room is the clawfeet bath tub. It's rare to see something like this in a hotel room except for super-expensive upper-class hotel. Being able to enjoy it in a reasonable-priced hotel like this is an extra bonus.

Stayed in December 2023

Only overnight stay without breakfast. But room was spacious and clean, so all fine.

Stayed in February 2024

Very small room and no window to open.

Great location, nice staff

Stayed in November 2023

No shower

The room was nice and the bed was comfortable.

Stayed in October 2023

Think I'd have preferred a shower (apparently it a 50/50 chance??). The fridge wasn't very cold and I'd have liked some real milk although that's pretty much the same as most of Belgium. I didn't mind but there are some stairs to climb.

Location was great although had a slight issue finding the entrance to the hotel. Thankfully a quick call it was all sorted, staff were very helpful. The room and bed were very comfortable, able to open windows to let breeze in. The room I was in had a bath which was quite good. Room had plenty of interesting photos, lots of character. No noise issues. Very well cleaned and kept.

Stayed in September 2023

Room was a little small. Bathroom big, but bedroom small. Bed not overly comfortable. Room very hot. Window was taped closed

Great location right in the middle of the town opposite the casino. Really couldn't ask for a better location.

Stayed in August 2023

Noisy at night - could use new multi glazed windows

Very cool

Stayed in May 2023

De herrie s avonds en langs drukke weg en te hard bed

De centrale ligging in Spa

Stayed in July 2023

We had a room facing the backyard, so there is not a lot of light. Unfortunately there was a weird smell coming from the bathroom , the fridge was on, but not working.

Directly in the city center, really nice decorated for automobile and racing enthusiasts. The furniture is new , everything needed was in the room.

Stayed in June 2023

Some minor things to note for others is that it isn't an actual hotel with staff, so if you needed anything you have to try to call the owner (whose number was left on a sheet of paper in the room). There is no lobby and there isn't an elevator to get to the rooms, so it limits who could stay there as there are no rooms on the street level. I believe the rooms start at 2 flights of stairs up from street level. It would be nice when you prepay if prior to your arrival instructions were sent for access to the building instead of having to go into the restaurant to check-in. It was a little awkward to be carrying our luggage through a restaurant while people were eating, but staff were able to assist us. The roller shades provided decent darkening, but felt cheap in the room and one was broken. Lighting and storage in the bath could be improved - it was dark to be putting on makeup and there wasn't any place to lay out our products.

The room was well decorated, spacious, and clean. The bed was very comfortable and the linens were nice. The soaking tub was excellent. There was a very large tv in the room that allowed us to access our Netflix account for movies. The room had a Nespresso machine and electric kettle for tea and coffee, however, no bottled water was provided. The bathroom was equipped with a hairdryer and flatiron, which was really a nice bonus. Great location in Spa. We'd stay there again when in Spa.

Stayed in April 2023

There were no free parking spots available

Very stylish! Great bathtub.

Stayed in December 2024

We decided to leave and didn't sleep in de Spa hotel. The room was dirty and in the bathroom we found dirty towels from previous guests. Futhermore there was no bed sheet, just a very thin bottom sheet. The staff wasn't unfriendly but just didn't have time

Stayed in November 2024

There isn’t a lift and the stairs are steep. There is no breakfast option.

The decor. Lots of automobile memorabilia.

Stayed in September 2024

Very disappointed It was a dorm not a hotel booking should do their homework before posting properties like this on their website. The place has no elevator no reception to check in. You have to check with the bartender. handicaps wouldn’t be able to use the place since there is no elevator and you have to log your luggage all the way to the upper floors, in my case I think 3rd floor (Europe) 4th floor (USA). The bathroom had a deep tub that can’t be used by older people or handicaps. During the check out there was nobody to talk to. We had to figure out how to check out on our own. The place is not to a night club. The music was very loud until 4 o’clock in the morning and since there is no air conditioner , the windows had to stay open. The person behind the bar was very rude and not helpful at all. I don’t recommend this place at all. You should stay away from this place and there is not luxurious about it even luxury is part of its name.

Location

Stayed in August 2024

The reception was in a bar, it was saturday night so it was full of people. I had my motorbike with me and could find nowhere to leave it. She directed me to a car park 200 metres from the hotel it was completely open to the public anyone could walk in and it was like a building site. The receptionist was surly and not very understanding. I knew I couldn't stay here with my bike and all my gear it didn't feel safe. I asked if i could cancel and get a refund she told me to go through booking com who then tell you to talk to the hotel. So I lost 200 aud. I think things like this could be handled better, I should have researched better maybe but when the booking page says paid parking you expect something a bit better than an unsecured building site carpark. Needless to say I will never book again.

Nothing, I cant say because I didnt stay

Stayed in June 2024

Very small room, horrible cleaning, a hole inside the room as you can see in the photos. Hotel without reception and we were received in a bar. Smell of sewage in the room. We paid and then went to rent another hotel. Worst hotel ever.

Nothing

Stayed in May 2024

So, let's begin: What was there to find, I had to go into the restaurant with difficulty and ask the waiters about it, right on the spot in this restaurant, before they demanded to speed up the tax, so-so hospitality. Door opens with a regular key, which opens this door 15 times, change the lock already! TV remote control was simply missing; it was impossible to actually use it; requests to solve this problem were ignored. The carpet smelled of something sour and a baby had vomited on it. There was hot water for exactly 10 minutes in 2 days, we were never able to wash ourselves. There is no trash can, only a small one near the toilet. The noisy exhaust hood from the restaurant actually opens up the view from the window. The light is disgusting, the main one hits your eyes wherever you live, and you don’t even want to turn on the “bedside” light. Quite noisy, you can hear all the steps on the stairs and the sound of the restaurant, which is located under the rooms. Late in the evening there was an unpleasant burning smell coming from the ventilation; we doubted that the room was already starting to burn.

Large bathroom (but there is a caveat) Great location Comfortable bed

Stayed in April 2024

The cleanliness is highly problematic. There is constant smell coming from the bathroom. We had two rooms and both had a terrible smell. Also, the TV did not work as a message kept indicating that the channels were not installed. Finally, it took us a lot of time to find the hotel, though we stood in from of it. On Booking.com, it's called "Luxury Spa Hotel" but that name is nowhere to be find on the hotel façade. We wondered why they did not call it "Palmares Hotel", because that's the door one takes into the hotel.

The hotel is close to the Thermes de Spa and very close to the restaurants. Car parking is free, though one has to park away from the main street (which is paid for)

Stayed in February 2024

They need to provide mineral water (two bottles)and a clean water ketter with clean cups and furthermore two piece of toilet papers in stead of one. The hotel was noisy also till midnight and no breakfast.

They need to provide mineral water (two bottles)and a clean water ketter with clean cups and furthermore two piece of toilet papers in stead of one. The hotel was noisy also till midnight and no breakfast.

Stayed in December 2023

My room was not ready even in check-in time and I could not check-in till almost 4pm. There was no hotel reception and had to talk with restaurant staff who did not know about how to check in and key code for hotel entrance. Tissue box was empty and bathroom was not clean.

Perfect location and tasty breakfast

Stayed in September 2023