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Reviews of Martin's Manoir

Avenue Hoover 8, 1332 Genval, Belgium

#4 of 4 hotels in Genval

Guests' Choice

Review Score

Based on 87 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.0

  • Free Wifi

    7.8

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Showing 1 - 25

  • Reviewed: February 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is an extra charge of 40€ per person to use the indoor pool.

    Really nice setting. The Manor could host an Agatha Christie night. The bed was comfortable and the breakfast had great choices.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Beautiful & Quiet location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Not that we didn't like these aspects, we enjoyed our trip, but useful to know if you are planning a stay. There is no reception, you have to check-in at the Chateau down the hill, and if you drive make note it is a one-way system around the hotel. Breakfast, evening meals & drinks bar are based dawn in the hotel "Chateau du Lac". Also there is no lift in the Manoir, fortunately I am fit & able, but even so hauling 2 x suitcases up four flights of steps which are quite steep is not for everyone.

    We have stayed in the Chateau before and decided to try the Manoir, it is approx 300m up the hill from the main hotel. The setting and the Manoir it-self are very quiet because it is just rooms only. Although in reception there is a self serve coffee machine which once I worked out how to operate it, it was well used first thing in the morning, fortunately we took milk with us as there was none available.

    Stayed in February 2025

  • Reviewed: November 17, 2024

    7.0
    strange change of location without previous notice!
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had booked a room at Martin's Manor, when I reached the place at 22.30, the place was dark and seemed closed. I rang the bell, someone talked to me on the interphone, annoucing very rudely and briefly that I wasn't sleeping there and it was at the "Chateau"... I asked where it was and I ve been said to go down the way on my right and the place was on the left... with my luggage I walked down the street to only find a place called l'atelier du château, that was as dark as the Manor. I came back at the Manor,another couple was in the same situation than me. We called the phone number, rang the bell again, even went inside the place... NOBODY! I decided to take my car again and found out an arrow on the road stating Château du Lac. I parked the car and walked down the hill through stairs to reach the place. It was there!!! not at all where I ve been indicated by the person at the Manor. by that time it was already nearly 23.00. After 5 hours drive you prefer to be informed in advance that your room is not where you thought it was...

    the location is beautiful, the view on the lake.

    Stayed in November 2024

  • Reviewed: October 25, 2024

    9.0
    Great comfort next to the Genval lake
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Everything was great!

    The rooms are exceptional, very nice size, great equipment, clean and with very comfy beds. Breakfast is amazing, with a very nice offer of food and drinks and a lovely view of the Genval lake.

    Stayed in October 2024

  • Reviewed: October 22, 2024

    8.0
    Very nice place to stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing

    Pleasant staff We received an upgrade from the Manoir to the Château for 3 rooms that we had booked online. Much appreciated Good breakfast Lovely location on the lake Nice restaurants nearby, special mention for the Café du Lac.

    Stayed in October 2024

  • Reviewed: October 10, 2024

    8.0
    Nice hotel, great location.
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night

    I thought I'd booked the manor, but they had relocated me to the chateau and they said I should have had an email but I didn't see it, so I parked at the manor, was told to check in at the chateau so walked down in the pouring rain, only to be told I was now staying at teh chateau so had to walk back in the pouring rain to get my car and luggage. Then was woken up at 6.45 (5.45 UK time) by someone using the gym near my room dropping weights and the thudding of feet running on a treadmill. So that could have been better.

    The location is lovely and the hotel, staff and food is perfect. Nice restaurants nearby as well.

    Stayed in October 2024

  • Reviewed: September 16, 2024

    8.0
    Nice quality hotel with a good restaurant and very helpful and pleasant staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    A little noisy at night

    Staff and A la carte restaurant food

    Stayed in September 2024

  • Reviewed: September 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The building is starting to get a little run down structurally. A bit of a shame as it’s lovely old architecture.

    Romantic and surrounded by beautiful trees.

    Stayed in June 2024

  • Reviewed: September 2, 2024

    9.0
    Pleasant Escape Close to Everything
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    No complaints to be honest. We keep coming back because we really like it.

    We booked in the Manor, but were upgraded into the main hotel at the last minute, which was a pleasant surprise. We originally booked one night an tacked an extra night on. It was the last 2 days of our summer road trip holiday. I stay at Martin's Chateau du Lac 1-3 times per year for a few days. It's a hidden gem in a nice nature area on a man-made lake. If you are looking for rest and a full-service hotel with spa and an excellent restaurant, you will be happy here. The breakfast was excellent as usual with everything you could desire. The spa, especially the steam bath is a personal favourite.

    Stayed in August 2024

  • Reviewed: April 23, 2024

    9.0
    Great hotel and location in stunning surrounding.
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I couldn’t get the wifi to work

    Setting

    Stayed in April 2024

  • Reviewed: February 23, 2024

    9.0
    SHort but sweet!
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night

    Check-in and staff at reception were super nice and friendly

    Stayed in February 2024

  • Reviewed: January 24, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Unfortunately, the hotel forgot to inform us that the reception is in a completely different building, a 5-7 minute walk from the Manoir. So upon arrival late in the evening, I had to walk in the rain, check in, and walk back. Breakfast was also in the main building, luckily the weather had already improved. There was also difficulty in getting my deposit back. Although the hotel employee sort of did it in front of me using my own card, the deposit was not refunded and it took me several emails to different addresses for them to fix the problem. The communication was pretty confusing and in the end, no one even apologized. So the service could definitely be better.

    The Manoir itself is stunning, the room was beautiful, spacious and very comfortable, there is plenty of parking, the area is quiet and peaceful. The breakfast exceeded our expectations, I definitely recommend it.

    Stayed in December 2023

  • Reviewed: October 24, 2023

    9.0
    Great place with a nice view
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too dark at the parking area and towards the property. You will need to use your phone light to be able to walk safely

    Location close to the lake. Nice view from the property window. Quiet area. Nice view of the lake during breakfast

    Stayed in October 2023

  • Reviewed: June 19, 2023

    8.0
    Excellent stay, loved the place and the location, and the staff were always very helpful and polite.
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night

    The bedroom did have a few cobwebs, and the bathroom door didn't close properly, and some cupboards were a little worn, didn't close well. Could have done with a few more hangers for the wardrobe. But this was fine.

    Conference at the hotel, went really well and all activities supported by the Hotel seemed to go very well. Nice areas, like the lounge and Restaurant. Nice and very supportive staff.

    Stayed in June 2023

  • Reviewed: May 24, 2023

    9.0
    Lovely stay in a park
    • Business trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Checkin at the Château du Lac (the hotel next door) - I knew that, but I can see how it can be an inconvenient if you go directly to the Manoir. No elevator and very steep staircase - could be problematic for bulky luggage.

    Setting « in the middle of forest », although technically in the village. The vila is surrounded by trees on all sides, the room have an antique feel to them (no two rooms are the same as layout).

    Stayed in May 2023

  • Reviewed: May 22, 2023

    9.0
    We would like to come back again.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The reception address is different from the hotel address, it took us some effort to find it.

    Good location and great breakfast.

    Stayed in May 2023

  • Reviewed: March 23, 2023

    9.0
    short stay, but nice and quite and nice location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    location

    Stayed in March 2023

  • Reviewed: March 19, 2023

    8.0
    Nice stay near Genval castel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception is in the chateau

    Nice calm location

    Stayed in February 2023

  • Reviewed: March 11, 2023

    8.0
    A hotel that gives you a vintage experience
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    For people who travel without a car, this hotel could turn out a bit inconvenient. The location was not very convenient as you have to walk down to the Chateau Du Lac for check in and for your breakfast. Good thing is they provide you a shuttle service to get back to your hotel. But that is still inconvenience when you had a long tiring day. I was happy with the housekeeping until I found that one of the mineral water bottle provided for me in my room was not sealed and half used.

    I really loved the vintage feel of the Hotel. You really get the feel of a vintage boutique hotel. The room was quite cozy and spacious. It is a great place to stay if you travel with a car.

    Stayed in January 2023

  • Reviewed: March 6, 2023

    9.0
    Thanks for the upgrade!
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 1 night

    The breakfast was fine with excellent choices. An all too common mistake, however, was the flaccidity of the bacon due to it being covered without access to air.

    This review is not about the Manoir but about the Château, because I was upgraded at minimal expense. So my glowing tributes are about the elegance and comfort of my room at the Château: the furnishings, the walk-in shower, the excellent pillows (soft and not too thick) and the cocktail imbibed in comfort in the restaurant.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The Manoir is linked to the Château du Lac and check-in has to be made in the latter, not very convenient when it rains..

    Nice place, manoir type. The house is not perfect but it has it charm. A really nice and quite place.

    Stayed in February 2023

  • Reviewed: December 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast is ok

    location and rooms

    Stayed in December 2022

  • Reviewed: December 10, 2022

    8.0
    Good value at a great hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was quite warm and it was difficult to control the temperature. Otherwise no complaints at all

    The Manoir is an old mansion converted to a number of classic hotel room. it’s part of the Château du Lac, where we’ve stayed before. The room was equipped with every expected item. Classic decorations. We made use of the spa in the Château, which was 5 minutes walk.

    Stayed in December 2022

  • Reviewed: August 15, 2022

    9.0
    Serenity and Luxury
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    This was a 3rd night add-on to our existing 2 day reservation. See that full review for details.

    Everything went well. This was a 3rd night add-on to our existing 2 day reservation. See that full review for details.

    Stayed in August 2022

Showing 1 - 25

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