The only thing we didn't like was the noisy residents in the room above us from very early on in the morning. It wasn't too much of an issue because we were up and out anyway

The location was absolutely perfect for wandering around the city. Close to everything, no need for taxis and close to some great eateries. The room was great for our stay, clean and comfortable

Stayed in April 2023

Room was a little warm

Great location, a couple of side streets away from Markt. Comfortable, clean and attractively decorated. Breakfast was fabulous with a wide choice of cooked, cheeses, cold meats, fruits, breads and pastries. Even sparkling if you fancy a Buck’s Fizz! The staff were very friendly and the female receptionist was so helpful with recommendations of places to eat.

Stayed in April 2023

Breakfast was a-bit expensive for a family of five.

Location was fantastic, family room for five was really clean and cosy, beds were really comfortable. The staff were super helpful.

Stayed in April 2023

Nothing

A beautiful property. Less than 2 mins walk to Markt Square and all the main sights. The hotel is spotlessly clean and breakfast is fabulous. I will definitely stay here again when I’m back in Brugge.

Stayed in April 2023

Noise from a nightclub down the street was unfortunate.

Room was lovely, breakfast was particularly good.

Stayed in February 2023

the window didn’t close properly and it was too loud till 3 am

it was clean and comfortable

Stayed in April 2023

Room Carpet not in great condition otherwise it would have been a 10/10. Otherwise the room was excellent and hotel was great.

Large Room. Great Location. Good breakfast,.

Stayed in April 2023

Location and breakfast

staff were so friendly

Stayed in April 2023

Small room but very well thought out. Lovely breakfast room. Good breakfast.

Stayed in April 2023

The stairs are a little clumsy. Managing the room temperature was a little bit difficult.

The location is awesome. Very close to the Belfry. Rooms are quite small but they are comfortable. It was very clean. The receptionist offered to keep our luggage on the last day while we explored a little bit more the city.

Stayed in April 2023

Strange noise coming out from the room safe.

Beautiful design, clean and fresh, whole hotel smells nice. When you walked in you where warmly welcome by friendly and helpful staff. After a day of sightseeing in Bruges, I love to sit back in an armchair in the hotel's beautiful bar, enjoy a glass of whiskey and relaxing music.

Stayed in April 2023

Location

Stayed in April 2023

n/a

Loved the décor and style of the room. Great location and comfortable bed. One staff member in particular was great! On the day I was checking out and returning to Amsterdam on the final leg of my travels, I was notified of a strike and possible train cancellations/delays. I had a seat booked from Antwerp to Amsterdam at a specific time and was concerned about missing it. The women at the front desk reassured me that the trains in Belgium would run as usual. She looked up the train schedule and told me the time and platform for a train to Antwerp. She then followed me outside to point me in the right direction of the free shuttle (that I had no idea about!) that would take me to the train station. I did not get her name (I checked out the morning of March 12, 2023), but I would like to thank her for easing the anxiety of a solo female traveler. :-)

Stayed in March 2023

Fantastic location, 5 minute walk to the Markt. the staff were so friendly. Nice and quiet and comfortable.

Stayed in March 2023

no 24 hour reception

great location and nice comfortable beds

Stayed in March 2023

the façade of the hotel is in progress and the labors were not so quiet early in the morning. they offer us only 1 entrance key and we had some difficulties with our schedule alignment. very uncomfortable pillow - large and not soft at all!

breakfast location - impressive, room was quite large, nice bathroom. very good breakfast with all kind of cheese selection and pastries.

Stayed in March 2023

There were a few noisy guests who were slamming doors and talking loudly in the corridors but I don’t think that’s the hotels fault.

Clean room with very comfy beds and blackout blinds. Huge bathroom with power shower. Really lovely, helpful staff. The hotel is close to the main sights. We didn’t opt in for breakfast as we wanted to go out for our food but it smelt good for our room!

Stayed in March 2023

when you take shower, the water flows on the bathroom floor, a bit uncomfortable no drinking water in the room the towels was not changed, except the one for the legs

great location in the center of Brugge, clean room, breakfast was very tasty, lovely staff, in the first day the lady from reception gave a map with Brugge’s attractions and tips what to visit

Stayed in March 2023

street noise

location & staff

Stayed in March 2023

Lovely friendly staff, spacious room and exceptionally clean. A lovely stay right in the centre of Bruge

Stayed in February 2023

perfect location.

Stayed in February 2023

The room was very hot, didn’t even turn heat on, had to open windows and was a bit noisy. Rooms are not really sound proof, could here a lot from hallway and upstairs.

The location was fantastic. Hotel was very clean and family room was great size for us with 2 teens. The breakfast was good. Hotel updated. Staff was awesome and very helpful. Excited that room had plenty of pillow and towels.

Stayed in February 2023

Brand new hotel!! Everything was new and fresh👍💝

Stayed in February 2023

No suggestions for improvement.

The location was excellent, the staff was friendly, the accommodations were perfect for our family and the breakfast was great.

Stayed in January 2023

nothing

perfect

Stayed in February 2023