Would benefit from in room dinner (hot meals) offer

Great location just next to central station, really easy to get to Brussels airport. Old town is 20 min walk away, while Queen Elisabeth Hall 7 min walk.

Stayed in October 2024

brekfast very good

Stayed in November 2024

The very nice scent in the hotel! The location. Near the centre, near the railway station. And parking at the hotel.

Stayed in November 2024

The breakfast is fantastic

Stayed in November 2024

Nothing really

Next to the station, super comfy bedroom, nice bathroom and great view.

Stayed in September 2024

The gym was tiny, no good exercise mats and there were no water in the automat. Otherwise clean facilities.

The breakfast was great, the rooms quiet and comfortable.

Stayed in November 2024

No bathtub

Stayed in November 2024

Option for a more expensive “room with a view” is not worth it: the view is the railroad tracks. You can also hear the trains arriving and leaving. On weekend arrive early for breakfast, otherwise there will be a queue (and not enough personnel, that day, at least)

Modern hotel. The basics are excellent: quiet, clean, enough space, comfortable bed, good shower. Extras like design furniture and lamps, nespresso Koffijberg machine, extra rain shower, radio in the wall, fridge, and two types of pillows, make the stay more special. Breakfast buffet is quite good

Stayed in November 2024

Plates in the breakfast room need additional attention.

Excellent hotel for a short stay. Very friendly staff. Hotel is located near railway station and thus very good for short and buisy trips.

Stayed in October 2024

The room was nice. The beds were comfortable. I had a great stay. I enjoyed the complimentary water bottle. The staff were friendly and helpful.

Stayed in October 2024

Nothing requires improvement.

The best 4 stars hotel I stayed ever. Option to choose my room in advance. Special atmosphere in the lobby and the restaurant. The breakfast was very rich and varied with fresh ingredients. TV screen was big and HD. Check out one hour later than in most hotels.

Stayed in October 2024

Cost of Breakfast should be less

Location, fast check-in/out

Stayed in October 2024

Fitness center

Stayed in October 2024

Check in took long

Location , new and clean

Stayed in September 2024

The heating/air conditioning controls in the room seemed overly complicated with, I think, eight different buttons and no instructions.

The location and breakfast. I had an issue with my credit card (nothing to do with the hotel) and Kaoutar at reception was very helpful in assisting me to resolve he matter.

Stayed in October 2024

Just after we checked in, the housekeeping came in directly for room cleaning. It happened two times. There should have been better coordination to understand which rooms are for cleaning. This just an observation. Not a concern.

We stayed for two nights. Very good location, just besides the main train station. Special mention for Adeline who was very welcoming at the time of check in. Good breakfast. Again staff was very polite and service with a smile. Will definitely come back.

Stayed in October 2024

N/A

I chose this hotel because it is ideally located if you have to go to a concert at the Sport Palais, as it is close to the metro which takes you directly there. It is also ideally located next to Antwerp Central Station. Our stay was for one night, the room was a little smaller than I expected, but...when we returned from the concert they had left a note on the door of the room inviting us to breakfast for the inconvenience. I really did not complain about the room, but this detail of going ahead and achieving, thanks to that invitation, a great experience for the client, is what distinguishes a good hotel. Of course the breakfast is totally recommendable, not only for the atmosphere, the breakfast room is beautiful, but for the great quality of the buffet, there was something for all options and tastes, really a great experience. As a Spaniard I always recommend the NH chain, since we take quality in accommodation and hospitality very seriously. Thank you very much, a good experience and highly recommended.

Stayed in October 2024

shower had low pressure

Absolutely everything we have stayed here many times and we will always come back. staff were polite and friendly, place was clean bed very comfortable

Stayed in October 2024

Excellent location across the street from train station. Sound proof rooms. Superb customer service.

Stayed in September 2024

While we were there for one night the Hotel's proximity to everything was just perfect and made our stay exceptional!

Stayed in August 2024

Fire alarm went off

Great location and comfortable and quality hotel

Stayed in October 2024

Excellent location right next to Antwerp Central station, and therefore not too far away from the old part of the city as well. Very comfortable room, and definitely recommend getting the breakfast, they had a wonderful selection (vegan and GF friendly for those with dietary restrictions!).

Stayed in September 2024

Nothing

It was near to train station n other attractions. Yassin at front desk was excellent. They noticed that I was checking in on my birthday n they gave me a free upgrade, free breakfast n a birthday tart. How sweet n thoughtful of them! They had provided excellent service n hospitality from room to breakfast. Deserves to be a five star hotel!

Stayed in October 2024

I would suggest add self laundry service and arrange clean up the rubbish bin and offer a bottle of water when customers chose not to made up room.

Highly recommend it just opposite to station. Modern and clean, the breakfast is delicious. I stayed there for 3 nights. We chose not made up room in return for free drinks in bar. Special thanks to Marrten & the beautiful guest relation manager. They delivered excellent service to us.

Stayed in September 2024

The only thing I didn’t like is the location, yet I understand the purpose

Stayed in September 2024