Really noise at night, very little rooms and not to clean.

Stayed in August 2023

It was too loud with the window open and too hot with the window closed. I did not sleep comfortably as I was too hot.

It is in the center, so super convenient to walk around and see sights. There are lots of restaurants nearby. There is a nice common area where breakfast is served in the morning. The bathroom in my room was clean.

Stayed in August 2023

My mother and I got bitten by the bed bugs (both my arms and legs were bitten). The queen bed for 2 people was slanted in the middle. Hence, our back was uncomfortable at the next morning. The facility was poor - the fan in the room didn't work, it was really hot in the summer as there wasn't any air conditioner. There was no kettle and microwave in the property at all, even when we asked the staff they didn't have any.

Location was convenient

Stayed in August 2023

it is an hostel, no towels ,no soap,nothing!!!

nothing it was terrible because it is ah hostel !!!

Stayed in August 2023

Bed a little uncomfortable

Nice cosy room, large beds, great location, private

Stayed in August 2023

The whole hostel is pretty old. The bunk beds are shrieking everytime you move and it is not possible to get to sleep. In the room there is not even one chair and no table. There is no kitchen or a place big enough where to hang out. The locker room is between ground and first floor and there is no lift to reach it.

The only good think about this hostel is its location very close to the main points of interest. Actually you could walk to the main Brussels attractions, including the European Parliament.

Stayed in August 2023

1 - i had booked with booking.com with number ans confirmation and by arrival they said they dont have my confirmation,2- the said no charge for luggage during my stay and the next morning another guy told me i should pay, 3- no elevator,you have to carry in the stairs everything......plus no breakfast ,etc

Location

Stayed in August 2023

Lousy place with disfunctional showers, poor ventilation, extremely noisy and worst mattress ever.

Stayed in August 2023

Very noisy at night but this is due to the location of the hotel.

Lovely hotel and easy to check in, we were even able to check in an hour early. Very nice room and lovely staff.

Stayed in July 2023

No kitchen for cooking and no hang out room

Nice and forward check in, secure and great location. Awesome showers & curtains on the beds

Stayed in August 2023

They have no kitchen Or their so called breakfast room Nothing in it works No kettle for boiling water , u can’t get a hot water . I had my tea bag and a cup and Sugar . I just needed hot water to make a cup of tea and I couldn’t do that and the staff member male guy went in front of me to the staff kitchen and made himself a coffee or late while seeing me looking and asking for hot water and didn’t care to help. I even asked him to give me hot water from the staff kitchen and he refused.

Stayed in August 2023

Extra charges for luggage storage (per day); one really old and tiny elevator and tiny staircase, not recommended for people traveling with bigger luggage; it can get really hot in the summertime in the room

Great location in the middle of the city

Stayed in June 2023

The hotel has a good location, it is clean, there is a good staff, and it is worth to pay the breakfast.

Stayed in July 2023

We couldn't sleep because the bedrooms are not isolated, you can hear everything from the other rooms, even when someone walks. Mattress is not comfortable

Stayed in July 2023

We had to ask for towels. Not supplied in the room. The lift was broken on the first day but fixed by the second.

Great location. Staff friendly. We were a family of four, in a 4 bed room. Two bunks. Spacious room, clean, airy, and quiet. Good shower and big private bathroom. Basic, but we were only in Brussels for two days and only in the rom to sleep.

Stayed in July 2023

The stairs are long and tiring, especially with luggage. The elevator doesn’t always work. My room had such a horrible drain/mold smell from the bathroom. Window was always closed yet small bugs always in the room.

Good location in central Brussels.

Stayed in July 2023

That the hostel is located right in the center, possibly on one of the loudest streets, but on the other hand, that is its biggest advantage also, so grab ear plugs and you will have no problems sleeping.

Clean facilities, friendly staff

Stayed in July 2023

Upon entering the room, I was immediately overwhelmed by a foul smell of sewage that permeated the entire space, making it unbearable to spend any significant time inside. To add to my distress, when I went to bed I discovered that the bed in the room was infested with bedbugs, making it impossible for me to rest or sleep. Fearing for my well-being and hygiene, I was left with no choice but to spend the night on the bathroom floor, which was the only marginally cleaner area available to me. Throughout the night, I attempted to contact the customer service multiple times, but to my frustration, there was no one available to address my concerns. The following morning, when I tried to file a complaint and express my concerns at the reception, I was met with dismissiveness. The receptionist refused to take my complaint seriously and stated that there was nothing he could do. I find it unacceptable that the situation was not taken seriously, and my right as a guest to be heard was ignored. As a customer, I had the right to expect a clean and hygienic accommodation, which unfortunately was not provided to me.

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Stayed in July 2023

Elevators and lack of laundry

Close to center, clean bathrooms

Stayed in July 2023

The location is perfect. Close to the central sation and also in the city centre.

Stayed in June 2023

Great location! Near to everything

Stayed in July 2023

The smell, its not that clean

Location

Stayed in July 2023

Lot of noise no ventilation squeaky beds Some people had their phone tones on all night Spoke on loudspeakers on calls till 1am Deeply disturbing

Location was good that's all

Stayed in July 2023

None

Room is clean. Location is near Grand Place. They have elevator which is great

Stayed in July 2023

The size of the room is too small. This would fit just for one person.

The location.

Stayed in July 2023