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Reviews of Safestay Brussels Grand Place

Rue Grétry 53, 1000 Brussels, Belgium

#160 of 194 hotels in Brussels

Guests' Choice

Review Score

Based on 2224 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    9.3

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.6

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 901 - 925

  • Reviewed: January 8, 2023

    4.0
    I am glad we only had to sleep in the hostel and nothing more than that.
    • Leisure trip
    • Group
    • Quadruple Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very unhygenic; spit on the toilet seat, very dusty and some ‘interesting’ stains. The staff also was not very friendly…

    The location is perfect, right in the centre of Brussels.

    Stayed in January 2023

  • Reviewed: January 8, 2023

    9.0
    very good and clean
    • Leisure trip
    • Group
    • Triple (Single over Double) Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    the location was away from the bus stations 30 min away

    the location is amazing in the center of the famous square and streets. clean and good staff comfortable

    Stayed in January 2023

  • Reviewed: January 7, 2023

    10
    Exceptional
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean And the reception guy it was so helpfull with me because my problem with the credit card. Thanks bro :)

    Stayed in January 2023

  • Reviewed: January 3, 2023

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Female Dormitory Ensuite
    • Stayed 2 nights
    • Submitted from a mobile device

    The booking was for a womens dorm but they put a man in the room. When i asked reception about it they were totally unhelpful and said i needed to find the guy and tell him to go to reception to change rooms. Ended up leaving after 1 night rather than my booked 2 nights to stay at a better place where i felt safer.

    Location was amazing, right in the centre of it all. The bathroom was nice.

    Stayed in December 2022

  • Reviewed: January 2, 2023

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    No security My friend's stuff got stolen.

    Except for good location, nothing to liked about.

    Stayed in December 2022

  • Reviewed: December 31, 2022

    1.0
    Very irresponsible
    • Leisure trip
    • Travelers with friends
    • Quadruple Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Although I booked a whole private room , they changed my booking to a shared room when I arrived at the hostel and didn't even bother to inform me before arrival. Very irresponsible

    Stayed in December 2022

  • Reviewed: December 30, 2022

    4.0
    Disappointing 😞
    • Leisure trip
    • Family with young children
    • Triple (Single over Double) Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    I don't call it as a hotel, very small, no table or chairs in the room where you can put your drinks or little things in it. Less than I expected compared to the website itself. Rugs were so dirty with stains everywhere.

    The Location is in the middle of the city. Restaurants and cafés are close bij, near to places of interest.

    Stayed in December 2022

  • Reviewed: December 30, 2022

    9.0
    I will come back to stay again
    • Leisure trip
    • Group
    • Triple (Single over Double) Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    clean, very good price, good location

    Stayed in December 2022

  • Reviewed: December 29, 2022

    2.0
    Never again
    • Leisure trip
    • Solo traveler
    • Single Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in the whole hostel, the elevator didn’t work, people didn’t find their bags in the storage room ,

    The location of the hostel

    Stayed in December 2022

  • Reviewed: December 29, 2022

    1.0
    Bag Stolen with Passport from Luggage Room. Beware!!!!
    • Leisure trip
    • Group
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night

    Our Bag (with Passport & clothes) was stolen from luggage room which has the lock and keys is only accessible by the management or the person who put the luggage there. Hotel Management didn't show us the video recording, apparently only owner has the access and owner is not available which seems very shaddy to us. How on earth there were running their business when owner is not there to show us the video

    Location and price is good

    Stayed in December 2022

  • Reviewed: December 28, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator wasn’t working.

    The location was very convenient, only 7 mins walking distance from the central station. Quick check-in process. I liked how clean the bedroom, and specially the bed were.

    Stayed in December 2022

  • Reviewed: December 27, 2022

    4.0
    Not a very good "backpacker" hostel.... just a bed to sleep. But good location.
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room Ensuite
    • Stayed 3 nights

    Reception is very narrow and staff is "emotional-less" (not that they are not friendly, you just feel like check-in with machine). So they will not tell you what facilities the hostel offered and what's nearby. (Like Brussels is famous city, you should know what you want to do. Don't ask me.) It's just a place for you to sleep, there is no common area to handout. (I had better experience with Safestay Brastilava, I believe they are under the same group!)

    Good location as the central square is right at the corner.

    Stayed in October 2022

  • Reviewed: December 26, 2022

    5.0
    perfect location but only for some nights
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room Ensuite
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was not very clean. The rooms neither.

    The location was great!

    Stayed in October 2022

  • Reviewed: December 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Quadruple Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    There isn’t hot water in shower , very small room

    Stayed in December 2022

  • Reviewed: December 25, 2022

    5.0
    Clean, good privacy, unpleasant service
    • Leisure trip
    • Travelers with friends
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water, unfriendly staff.

    Curtains for privacy in shared dorm.

    Stayed in December 2022

  • Reviewed: December 25, 2022

    2.0
    Not good
    • Leisure trip
    • Family with young children
    • Triple (Single over Double) Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water and the elevator was also broken. The heating in the room also did not work. Without the elevator, my 67 year old mom had to climb up and down 5 flights of stairs. The staff had no clue as to when these issues would be fixed. We had to take a shower in cold water in December. To compensate all this, they offered us free breakfast but it was not worth all this hassle and not at all worth the money we paid. I would definitely not recommend this place.

    Stayed in December 2022

  • Reviewed: December 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room Ensuite
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms definitely left something to be desired - the doors were just big wood slabs 😂 and there were only 2 for the room, which had around 8 beds. This wasn't a problem for me but I could see it being an issue if the room was full. Some of the staff was less friendly than others. Elevator also was extremely slow and the signage in the hostel was confusing- there are 2 stairwells that don't seem to connect to each other and I got lost once lol

    I always love a curtain over my bed! And there was an elevator which is always great. Bathroom connected to room instead of down the hall and is a residential-style bathroom so theres plenty of room to get dressed after a shower. The location is awesome - right in the center, minutes walk from la grand place and everything else downtown. I visited in December and it was sandwiched between no fewer than 4 Christmas markets.

    Stayed in December 2022

  • Reviewed: December 25, 2022

    9.0
    Good hostel in center of Brussels
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    You need to pay 3€/day if you want to keep your luggage in a room before checking in.

    Perfect location, the room and bathroom was clean. Was not noisy because I got the room facing the interior garden, not the main street. The room was warm. There are lockers in the room, but bring your own lock

    Stayed in November 2022

  • Reviewed: December 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room Ensuite
    • Stayed 2 nights
    • Submitted from a mobile device

    the location

    Stayed in December 2022

  • Reviewed: December 20, 2022

    3.0
    Good location but terrible staff service
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night

    A guy was loudly talking over the phone until am and playing music. I complained to the desk administrator, but the guy refused to solve the issue. He was very dismissive and did not care at all. I am glad that I only paid for one night at this place.

    Location near the center

    Stayed in December 2022

  • Reviewed: December 19, 2022

    10
    Great location
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    No living room or common areas to meet people or relax

    The location

    Stayed in December 2022

  • Reviewed: December 17, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was a 4 person room, but was actually lofted with a room below. You could hear their comings and goings.. Lights left on late we're also easily visible and access to room below was via stairs. No one came up and we didn't go down, but not a true 4 person room.

    Rooms were spacious, warm and bathroom was nicely sized. Beds were comfortable and pillows were plush.

    Stayed in December 2022

  • Reviewed: December 16, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 3 nights

    some comments in public mais be listen and have consequence; the irony is helpfull: unless that is exactly the opposite you are proning stop use symbols for hate; trasncend use them for fair social dedication and ask for reading and thinking. The difference between fake empathy and right ones is that it needs some thinking; first duty of telencephalic humans believe or not.

    Stayed in December 2022

  • Reviewed: December 15, 2022

    4.0
    Ok but now wow, no common space
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    You can hear a lot the noise from outside A room for 10 was very small You have to pay 3€ for leave the luggage before check in or after check out. Incredible! They said to keep the price competitive but I saw cheaper prices for other capital even they are more visited Wifi ok but now wow No common space, so even more with this cold, people start to talk on the phone etc in the room Warm but so so because outside were -6C

    It was in the city centre and it was clean

    Stayed in December 2022

  • Reviewed: December 12, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Mixed Dormitory Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice receptionists and rooms

    Stayed in December 2022

Showing 901 - 925

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