The attention at the desk and maybe the cleanliness.

The bed was comfortable, the location is convenient if your train departs from the Brussels North Station. There are also some shops and food options close by.

Stayed in September 2022

Few: 1- Food is continental but it should be changed every two to three days, I stayed 8 nights same breakfast, I personally like the food and my family as well but change every at least two days will add value to spend money in breakfast 2- if you go out from hotel take right, the left side where is the north station I don’t recommend this area at all, it is not safe area to walk or visit especially after 8 PM in summer. 3- Water should be provided in the room rather than Receiption especially if you have children and water will finish even I bought a lot from outside but sometimes my children they want at mid night and I don’t have so we need to visit the reception to have some water. These only positive criticism I like the people and design of the loft room (suit) which I booked Thanks a lot !!!

I am to make special thanks to Mr. Hakeem, Mr. Roy and also Mr. Tim They are very friendly and professional in the treatment. The Suite we I stayed was awesome and they brought for my children a baby cot which my children they liked the Rogeir metro is very closed to the hotel, C&A and Primark, I like these locations including the grand place. Thanks for all who helped me in the hotel, it was so polite and i recommend who have family to stay there!!

Stayed in August 2022

telephone doesn't work to front desk. air conditioning always ON With noise (difficult to sleep troublers)

location. simplicity.

Stayed in August 2022

bed was soft. breakfast was expensive

location and price

Stayed in August 2022

nothing

We just stayed one night but was nice and confortable.

Stayed in August 2022

Big, comfy room. Soft beds. Clean and peaceful.

Stayed in August 2022

The space for breakfast is very tidy with very basic varieties that are the same everyday

Stayed in July 2022

close to the center shopping area, the staff was wonderful, and the room was big

Stayed in July 2022

The room cleanliness was not the greatest. The shower curtain had stain marks on it and the carpet in the room was also a bit stained.

The location is great and perfectly situated in proximity to public transport and the city center. Breakfast was good. The loft room that we stayed in was very spacious.

Stayed in July 2022

As always a pleasant stay and very helpful staff!

Stayed in July 2022

bathroom was not very clean. Hair in bath tub.

great location

Stayed in July 2022

The shower in my bathroom was broken, so it would spray water everywhere when i tried to shower.

Hotel was in a prime location to explore the main city, but also to the metro subway and train station. Breakfast was excellant and the room clean and comfortable.

Stayed in July 2022

The breakfast. Scrambled egg was rubbery, coffee was bitter, orange juice was out of a packet

Cleanliness, having a gym, being next to the metro and close to the EU area, having a proper coffee maker in the room

Stayed in July 2022

Small,noisy and no air-condition

Clean room,great location and friendly staff.

Stayed in July 2022

Nice staff, 0-24 access with magnetic card, quite large room and bathroom. The room is very bright. It is close to metro station Rogier and to the centre.

Stayed in July 2022

No soap in the shower

Bed was comfy ,nice staff and good service

Stayed in June 2022

It was impossible to arrange for a gluten free breakfast with kitchen staff (breakfast room attendant), despite a promise that it would be made available. This is unacceptable for a hotel that supposedly caters to the needs of people coming for short-term work related visits. I was offered a breakfast consisting of bread only, as no guarantee (or allergen info at all) could be provided for any of the other foods served. Any facility of this type should at least train some staff members on the matters of special dietary requirements. Misleading people that they will get a breakfast and then depriving them of that possibility on a very busy work day is not OK at all.

Most of the staff - everyone at the reception desk - are very nice and helpful. Room is adequate for a work short-term stay. Meeting facilities are comfortable and appropriate for smaller conferences/meetings.

Stayed in June 2022

The staff was amicable and the room was decent. As for the location of the hotel, it's close enough to the Nord Station in Brussels. Overall, the value for the money is alright in Brussels

Stayed in May 2022

The hotel it part of a 3 hotels group at the same location. Progress has the best and most expensive rooms, breakfast is in a shared room with the guests from these hotels which is not big. This means that the room can be quite packed, in addition, staff is not able to clean up tables in time. The quality of food is very mediocre.

Rooms are ok and relatively clean. For me location was just perfect. Walking distance to train stations and the offices in Covent Garden building.

Stayed in June 2022

Breakfast could have been a little bit better for 15 euros per day. But it was ok in general, the taste was good, but it could have been a bit more diversified, and refilled more frequently.

The staff is very nice and eager to help. The location is very good. It is wheelchair accessible so my recommendation to people with dissabillities.

Stayed in June 2022

The room were not ready at 15:00 for check in and in the reception they could not give us a valid reason just asked to wait. There was other people waiting for their room also and were getting nervous. They could not manage the arrivals and the loads of tourists. There is a common reception with other two hotels and the staff tries its best but the rooms they have to handle are many.

Very good location, next to subway and walking distance from the city center. Clean and spacious rooms, good facilities, comfy beds and brand new equipment, walls soundproof and good breakfast with good coffee. Staff helpful and kind. You should try it for Brussels city center! They allowed me for a late checkout (+1 hour) with no extra charge.

Stayed in June 2022

I did not like three small things: 1- they never answer your messages in the booking app. I had to search for their email address (but they answer fast from that email address). 2- after I requested the late check out and talked about that at least 4 times with 4 different staff, they called my room at 12 pm to inform me of check out...interrupting my business meeting. 3- breakfast is ok, but not great. But these are all very small things, everything was great and very nice for the price.

Internet was really good. Staff was really super nice. I needed a late check out because I had a business meeting during lunch and they did not charge me any extra, even though that service is tabled. Location is great, right in front of the bus stop of the bus that comes from airport. The walk from the hotel to the city center and etc, is very nice, and fast.

Stayed in June 2022

not proper sink, was not working, somebody can always check it after each visitor if everything still works.. same with the shampoon in the bath and coffee maker.. not working, problems with one lamp also, strange noise and very much "used" painting in the walls and carpet in the room so you feel like nobody cares how it looks.....but nice comfortable and clean bedings

nice people who were always very helpfull

Stayed in June 2022

The air conditioning system was quite loud. The mattress was really soft and was not really comfortable.

The hotel is very well located close to the Metro station (Rogier) and the city center. The staff was efficient.

Stayed in June 2022

nothing really

Clean, comfortable, what I needed for a working trip Excellent wifi

Stayed in June 2022