No watter on the room, this was not expected. For 4 hotels stars at least a bottle of water.

Location was good, in general not bad. but details make the difference.

Stayed in October 2022

location is in rogier not the best place at night.

excellent facilities

Stayed in October 2022

The lobby area is rather unwelcoming. Staff at the reception was not really present at all times.

Close to Rogier station, Gare du Nord and main shopping street. Neat and tidy room. Also spacious and well equipped. Extremely comfortable bed.

Stayed in October 2022

Staff so human , perfect ,amazing have gym 24 hrs room is clean incredible quite good

Stayed in September 2022

A bit noisy due to its location. But I never mind for a 1-day business trip.

Directly in the center of Brussels. In a walking distance from train (express connection to BRU airport). Clean and cozy rooms. Safe building access via card. Helpful staff.

Stayed in September 2022

All was beyond expectations

Very clean and comfortable room. They also upgraded me to a suite loft

Stayed in September 2022

All very good, staff on arrival, late at night, exceptionally so :)

Stayed in August 2022

Very good room. Good gym in the hotel. Very good location (really close to train station)

Stayed in August 2022

Old facilities, sink not working, not clean

Walking distance to the center

Stayed in September 2022

Good breakfast and very central

Stayed in September 2022

very clean and comfortable and the location was very good

Stayed in August 2022

- Room wasn’t completely clean ( found someone’s hair in the wall of shower room) - Some staff told me to call me back when I asked for hair dryer, and he never called me back

location

Stayed in July 2022

Early check in, in your dreams. The personnel is not welcoming, very much lack warmth and smile. I was with my 6 yo kid and came back/called back several times to request an early checkin which I understand is not always possible but the guy at the reception didn't bother to check once before answering no. Did not even try to be helpful somehow. Just a plain and simple no. A small but meaningful gesture would be to propose a 15' or 30' earlier checkin (3 PM as per the hotel rules) but the guy just did not care. Rooms are far from being spotless. Walls were dirty. Some strange spots in the toilets, on the furniture. The coffee machine inside the room did not work. I let reception know. In a 2 nights/3 days stay, they did not bother to replace it either. So I had to take my coffee elsewhere. Last but not least, I called reception because there was no iron in my room. They asked me to come and get it myself. As I couldn't, they nicely sent me someone to get it to me. The small ironing board was disgusting (cf photos). After a few min I returned the iron & the board. Next day, after calling reception, I've been advised that no iron was available at that time. Deal with it.

Very well located. 50 m away for a major station with buses, tramways & subway lines.

Stayed in July 2022

It was such a pleasure to stay at your hotel. All the staff were welcoming, which made my stay relaxed and comfy. Although the hotel seemed business-oriented, it was surprisingly accommodating for a casual traveler, and I’m sure it is a great place for a family, too. I hope to stay at Progress Hotel next time I visit Brussels!

Stayed in June 2022

Mainly we didn't like the beds and the bathroom. They were a thorn in our side. Mainly we didn't like the beds and the bathroom. They were a thorn in our side.

The walls of the rooms were thin and you could hear the neighbours. Privacy was therefore not a given. The worst thing were the beds. We had a queen size bed, but the mattress springs gave way and we really sank into it. So there was no romantic atmosphere. My partner got up the next day with back pain and complained of tension all the way to her head. The bathroom was small and cramped. The shower had an old shower curtain. I was worried that there would be fungus on it, but unfortunately there was blood. Someone had forgotten to clean it thoroughly. In addition, the entrance to the bathtub, where you showered, was very high. Older people really have problems there. Not recommended. In addition, the extractor fan did not work properly, which caused humidity to build up. There was no window for ventilation.

Stayed in July 2022

If you want a good and extensive breakfast, you should either not book this hotel or be prepared to go for the breakfast in another place.

Close to the north station in Brussels and also to the center or the metro.

Stayed in June 2022

It is more like a 3-star than a 4-star hotel. I could not get drinks in the bar at 20:30. There were no hangers in the wardrobe. The walls of the room were dirty. One bulb was not lit in the bathroom. The toilet was slowly flushing constantly.

The staff was really kind. The location of the hotel is good. The room was big and the bed was comfortable.

Stayed in June 2022

Very helpful staff!

Stayed in June 2022

Nothing.

Close to Gare du Noord, the hotel is strategically located by metro and most sites can be reached within walking distance. The curtains block light and keep the room dark. Quiet. You have most amenities including a safe in the closet. There’s a gym too. Check out time is at noon. Guests can leave their luggage at front desk, free of charge.

Stayed in June 2022

They gave me another lower class Hotel because of overbooking

Check-out was done properly

Stayed in June 2022

no hair dryer no iron or ironing board. soap dispenser wasn’t working but fixed after we complained

location is good

Stayed in June 2022

tired and run down. no restaurant. couldn’t book breakfast included but that turned out well - Starbucks is outside

good location

Stayed in June 2022

Breakfast and comfort

Location

Stayed in June 2022

not very good breakfast

Stayed in June 2022

Unfriendly staff, lip prints on the windows & hairs in the shower, very uncomfortable bed

Nice location - you can walk to the most attractions

Stayed in May 2022