the hotel asked for 50 euros security deposit. the money was only returned to my account after 7 days. (checked out on Dec 31st) I followed it up with the hotel 2 times (Jan 2nd and Jan 6th) they replied Jan 7th and was told that the reason for the delay was their system did not automatically released the security deposit to my account.

the hotel is next to the main train station. good option for those arriving in Brussels late at night. the hotel have big and comfy rooms.

Stayed in December 2024

The neighbourhood around the hotel doesn't look safe in the evening because lots of homeless people are sleeping on the street. It took 30 minutes to reach the tourist centre on foot.

The hotel is clean and modern. The room was spacious and quiet despite the view of the road and trains. The beds were comfortable. The breakfast was delicious, with a great variety of fruits, pastries, and hot dishes. We could also order eggs cooked by the chef. The location is right in the central station, with metro, bus, and trams nearby. The staff was friendly and helpful. The restaurant offers very tasty dishes for dinner.

Stayed in December 2024

Modern, clean, friendly and helpful staff. Ideal location next to Eurostar train station.

Stayed in January 2025

Set up of toilet and bath not conducive to proper hygiene… No sleepers available ( for a 4 star hotel it should be mandatory) No english channel option except news No laundry services available on weekends ( again it should be available for four star hotels)

I like that its within the train station only and staff speaks english

Stayed in January 2025

Breakfast was less than ordinary.

Excellent location. Evening menu was good.

Stayed in October 2024

Bedroom windows on the outside could do with a clean 🧽

Friendly staff. A clean and cosy room with a lovely bathroom and shower 🚿 very handy if your travelling Eurostar as it’s right next door to the entrance 😆

Stayed in December 2024

Breakfast was rather basic; the gym was small and cramped

Size of the room, very close to the train station, everything was there and working; very pleasant staff

Stayed in December 2024

Preferred room not available ,

Location and brand

Stayed in December 2024

No

The location and staff

Stayed in December 2024

Housekeeping ladies came twice at our door in the morning. 8am and 9:00am. Woke us up twice… should check the rooms to clean with reception before entering the room.

The reception staff were very friendly and the breakfast staff as well. The rooms are comfy with a nice view of the station trains.

Stayed in December 2024

Room temperature couldn't be adjusted

Good location to the Midi Train station

Stayed in December 2024

Location next to the train station.

Stayed in December 2024

Amazing location as it is right inside the bruxxels-midi station that gives you connectivity to the city and also to other places like brugges.

Stayed in December 2024

The air conditioning was terrible and since there wasn’t a way to open up the windows it was really hot.

The hotel was located right next to the train station which was very nice and practical. The breakfast buffet was very yummy and had a lot to offer.

Stayed in December 2024

N/a

Don't know much about breakfast. Because I didn't order any. I really like the location it meet my needs

Stayed in November 2024

No slippers and no shower cup

Almost everything

Stayed in December 2024

The pillows are amazing. Very practical for Midi station.

Stayed in December 2024

N/A

It was a good decent room with all the amenities necessary .

Stayed in October 2024

Cleaners popped in a few times while we were asleep for housekeeping without really any notice so it took us by surprise. We've stayed in similar hotels before elsewhere and usually there is more of a warning, a loud knock and them yelling housekeeping so that you could respond before they came in abruptly but it seemed like they just look for the don't disturb sign and if it's not out then they will just enter. When they did clean our rooms it seemed that they were a bit careless and only reset the beds, replace the towels and reload the waters in the fridge. Not sure if that is their usual cleaning policy as bins were left uemptied and a random extra bedsheet was just left on our sofa and extra key card was left in the holder in the entrance.

Close to the station with great transport links, including the flibco shuttle to the airport. The room itself was very spacious, clean and included all the necessary amenities. All the staff we came into contact with were very polite and friendly. We were also able to leave our bags before and after check out which is always a plus.

Stayed in December 2024

Staff at breakfast seemed confused/not awake/distracted

V convenient to be in Brussels Midi station for access to city, despite unfortunately that station not being secure i.e. avoid asking directions if possible. Staff at reception were outstanding.

Stayed in November 2024

Priced as a downtown hotel but still a good walk away from Grand Place, and the neighborhood immediately surrounding seemed rather depressed/depressing. Seems to be undergoing a lot of construction.

Very convenient to Brussels Midi train and bus stations. Very comfortable accomodation.

Stayed in September 2024

.

Ligging

Stayed in December 2024

a lower price

the location

Stayed in November 2024

Found one of the towels in the bathroom had dark stains when I was about to use it after having shower, don't know what it was. I was too tired and scared to check further. Thankfully the other towels were fine. Reported this at the check out the next morning.

Nice comfy bed, clean bedsheet.

Stayed in September 2024

Bathtub in the room was really difficult to get out of the shower due to how it was placed in the bathroom. I fel when trying to step out.

Excellent location, really nice breakfast, good size room

Stayed in November 2024