Place Victor Horta 1, Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium
#67 of 194 hotels in Brussels
Guests' ChoiceBased on 1506 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.7
Value for money
8.0
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 25, 2023
Nikita
IsraelAll is great. Just no food options in Room Service at night for those who arrive late.
Comfortable for those travelling by train or bus, very close to the station, good location. Clean and comfortable. The staff is friendly and helpful. Great breakfast.
Stayed in July 2023
Reviewed: July 21, 2023
Craig
AustraliaNothing, just be careful not to wander the wrong way in the streets as it’s close to a well know no-go area
A hop skip and jump from the station, great room with everything you needed for a quick city visit
Stayed in July 2023
Reviewed: July 13, 2023
Pamela
United KingdomView from room not brilliant but it meant it was quiet.
Perfect location for the train. Comfortable bed. Very good breakfast. Very quiet.
Stayed in July 2023
Reviewed: July 13, 2023
Zehra
TurkeyNot much area to walk around the hotel. It does not feel safe.
Friendly staff, rooms are comfy. Plus there is an entrance in the train station.
Stayed in May 2023
Reviewed: July 12, 2023
Tony
United KingdomLovely room, very comfortable, spacious. Excellent location for Eurostar travel and onward train journeys.
Stayed in July 2023
Reviewed: July 10, 2023
Moloney
AustraliaBreakfast excellent
Stayed in July 2023
Reviewed: July 7, 2023
Mark
AustraliaNo USB charging port in room!? I had to seek assistance plugging phone into TV back of wall-mounted TV The television in the room would occasionally turn off of its own accord. Bath/shower would not drain quickly enough when showering.
Staff at Concierge (especially Robert) were attentive and of great assistance in finding me a car & driver to take me on for a day trip to a WWII Memorial of significance to my family. Breakfast was generous and recommended.
Stayed in July 2023
Reviewed: July 3, 2023
Mike
United KingdomThe area close by was a little intimidating
Proximity to Eurostar
Stayed in June 2023
Reviewed: June 30, 2023
Ali
United KingdomN/A
Convenient location
Stayed in June 2023
Reviewed: June 26, 2023
Many
United KingdomSlow draining shower and no sink where the solo toilet is..
Location
Stayed in June 2023
Reviewed: June 23, 2023
Azadeh
IrelandThe trains nose
Comfy, clean and hassle free
Stayed in June 2023
Reviewed: June 19, 2023
Rosalind
United KingdomI had problems getting the shower to work - gave up in the end and had a bath. The 50 euro deposit charged against damage. This is refundable if there's no damage to the room, and the fact that such a deposit is charged is made clear at the time of booking, but it is annoying, given the already high price of the room.
The hotel is very convenient for Brussels Midi station - turn right out of the Place Horta exit, and it is a few steps away. Friendly staff. Good choice at breakfast of cooked and continental choices. Breakfast during the week served from 6 am, which is convenient if one has an early train. Room was a good size, and a pleasant temperature.
Stayed in June 2023
Reviewed: June 17, 2023
Juho
FranceOne morning I did not have warm water, so the shower was "short"... The area is "up and coming" and gas greatly improved from past years, but it's still not that nice in case you are in town for pleasure.
The hotel is at the Gare du Midi, so very easy access from the trains. Great location for business meetings. Nice-size rooms and rather well appointed. Very good standard overall. Friendly staff and very clean. Both breakfast and lunch also very tasty.
Stayed in June 2023
Reviewed: June 15, 2023
I-ping
TaiwanHotel is just directly connection Brussell-midi station, very convinent and safe for train travellers. Room decoration is specious and modern. Roomy to pack large luggages. Rececption staff is nice and efficient. Strongly recommend to travellers who would like to visit some small towns in belgium for several one-day trip.
Stayed in June 2023
Reviewed: June 13, 2023
Abdulrahman
United StatesThe bathtub is high and slippery, be careful. The AC wasn’t working and I told staff but nothing happened.
Very clean and comfortable. Room nice and big and very comfortable bed. Just outside the station which was handy as I came by train and not very far from city centre (20 minute walk - 10 scooter or car). Nice breakfast.
Stayed in June 2023
Reviewed: June 11, 2023
Gal
Netherlandsall
Stayed in June 2023
Reviewed: June 11, 2023
Maurizio
Italysome problem with the hot water in pick hours (morning)
clean and nice room good breakfast
Stayed in June 2023
Reviewed: June 9, 2023
Fiona
NetherlandsThe matress was very hard and I think it missed a top layer as I could feel all the springs. The bathroom had an outdated shower adaptor that didn't work well.
The room was furnished well, with extra seating and was quiet.
Stayed in June 2023
Reviewed: June 6, 2023
Gilbert
Belgiumthe coffee machine was not clean
comfortable
Stayed in June 2023
Reviewed: June 3, 2023
David
United KingdomAll good
Perfect for a stop over
Stayed in June 2023
Reviewed: May 31, 2023
Clare
United Kingdomcould not be more convenient for an overnight getting off the Eurostar. v comfortable bed. slept very well.
Stayed in May 2023
Reviewed: May 21, 2023
Mathias
United KingdomGreat staff
Stayed in May 2023
Reviewed: May 15, 2023
Kenneth
United Kingdomlocation
Stayed in May 2023
Reviewed: May 12, 2023
Phil
United KingdomVery little to fault, sometimes the air con can be be a bit temperamental. Price can be a little high, though reasonable if booked in advance. The benefits of convenience for late arrival or early departure on Eurostar outweigh any small down sides. If I was staying for longer and exploring Brussels I would stay elsewhere, but as a top & tail of a Belgium trip via Eurostar I don't think this place can be beaten
This has become a firm favourite of mine to stay. Convenience for Eurostar and Thalys is unbeatable. Arrive, greeted by superb friendly staff. Able to check in, freshen up and straight out to enjoy the city. Very comfortable bed, great amenities
Stayed in May 2023
Reviewed: May 9, 2023
Laureen
FranceThe room was very comfortable and the staff very professional and friendly
Stayed in May 2023
Mérignac, France
Siena, Italy
Limenas, Greece
Ulan-Ude, Russia
Topolobampo, Mexico
Shelly Beach, South Africa
Leutasch, Austria
Penha, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content