Reviews of Pullman Brussels Centre Midi
Place Victor Horta 1, Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium
#68 of 194 hotels in Brussels
Guests' ChoiceReview Score
Based on 1511 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
8.9
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Facilities
8.5
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Staff
8.7
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Value for money
8.0
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Free Wifi
8.4
Verified guest reviews from real Bookers
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Reviewed: June 16, 2024
Isabelle
France2 Reviews4.0“Staff doesn’t know the minimum to work in such an hôtel. People should return to school !”- • Business trip
- • Solo traveler
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast ! Difficult to get a cold chocolate !!!
Availability of tables for breakfast. Cleanliness of tables !
Stayed in June 2024
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Reviewed: June 9, 2024
Wayne
United States11 Reviews2 helpful votes10“Wxcellwnt stay great staff great hotel and convenient”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No issues
Location is perfect
Stayed in June 2024
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Reviewed: June 8, 2024
Sandra
Ireland30 Reviews1 helpful vote4.0“Expensive, lacking soul”- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
Signage from station and decent breakfast
Location
Stayed in June 2024
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Reviewed: June 3, 2024
Carl
United States2 Reviews5.0“Disappointed in facilities. In addition to my water issue, the hotel was showing wear and tear in rooms and common areas”- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Shower backed up and flooded bathroom. Changed rooms next day no problem.
Connected directly to Brussels trains and metro rails. Many shops and eateries in train terminal.
Stayed in June 2024
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Reviewed: June 2, 2024
Eve
United Kingdom20 Reviews6.0“The train station is downstairs”- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 1 night
This was the last night of my holiday so i treated myself to the most expensive room of my trip. I was expecting a bit of luxury but it was very standard for a large hotel. Some of the furniture in my room was scuffed. The room wasnt as big as I had expected. The surrounding area feels quite run down.
It was clean and a comfortable bed. You're paying for the location as the hotel is part of the train station.
Stayed in May 2024
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Reviewed: June 1, 2024
Dan
Canada16 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
None
Big room and the location is great.
Stayed in April 2024
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Reviewed: May 28, 2024
Christine
United Kingdom26 Reviews4 helpful votes10“An excellent stay at an amazing hotel.”- • Leisure trip
- • Family with young children
- • Superior Twin Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
The location was excellent. Spacious room and very comfortable beds.
Stayed in May 2024
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Reviewed: May 24, 2024
Angela
United States4 Reviews5.0“Just ok”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
It was crowded and dirty
Rooms nice but location is noisy and dirty. Also need better menu for dinner.
Stayed in April 2024
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Reviewed: May 21, 2024
Yang
United States64 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
None
Stayed in April 2024
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Reviewed: May 17, 2024
Sandra
United Kingdom11 Reviews1 helpful vote10“Brussels 1 night”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
Well located for train and city. Clean and large rooms
Stayed in May 2024
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Reviewed: May 15, 2024
Janet
United Kingdom106 Reviews5 helpful votes5.0“Be careful you get a room as quoted.”- • Leisure trip
- • Couple
- • Deluxe King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Given room 912 first. TV not working so after a long delay given room 428 a poky room and overcharged.
Location excellent .
Stayed in May 2024
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Reviewed: May 14, 2024
Alison
Australia36 Reviews6 helpful votes10“Great location, comfy bed, good breakfast.”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room was a bit warm overnight.
Great location near Eurostar and 25 min walk into town square. Comfy bed, clean room and helpful staff.
Stayed in May 2024
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Reviewed: May 11, 2024
Ghiath
Algeria20 Reviews4 helpful votes10Exceptional- • Business trip
- • Couple
- • Superior King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
No
A beautiful, average hotel in Brussels, directly above the train station. Very nice staff, especially Abdul. Thank you for the hospitality. I advise everyone who loves speed, serious work and comfort to stay in this hotel.
Stayed in May 2024
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Reviewed: May 7, 2024
Aliaa
Kuwait2 Reviews1.0“Terrible stay”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 4 nights
- • Submitted from a mobile device
The hotel needs significant improvement in service standards. The staff are uncooperative, with no response to room calls. The reception is always busy, answering phone calls and ignoring guests standing at the front desk. Room service is poor; we requested a bathrobe and were denied, as they said it's only available for luxury rooms! When we asked for an extra water bottle, they said we're only entitled to two bottles per day. We were told luggage trollies were available, but none were sent when requested, we had to carry four bags from the eighth floor to reception without assistance. We requested an extra half-hour for check-out, and the receptionist agreed with a strained expression. However, less than 10 minutes later, another receptionist called, rudely informing us that we were late for check-out.
Stayed in April 2024
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Reviewed: May 6, 2024
Evelyn
Netherlands12 Reviews6.0“Not a four star hotel room”- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Our first room had noodle on the floor, refrigerator didn't work and worst of all there is no window to open en the airco didn't work. Also the person, who checked us in had a thick French accent talks quickly. I had to repeat his sentences to make sure I followed him. He wasn't friendly either with greeting on other days. In the second room, we received a new room to stay, there were no free toiletries, not a seperate air-conditioning unit, a bed that is large > 2 m. No slippers, no airpurifier... All were mentioned, when we booked through Booking.com. No fresh air in the room, not great when you have hayfever or allergies. The bedsheet keeps in warmth, but doesn't release it when it is too warm. Nice to have two pillows.
Abdul from the reception, very friendly and helpful. Helped us with storing our luggage, greeted us on other mornings and also helped us on the last day with checkout, retrieving our deposit back. Also he speaks very well English, French and tries Vlaams/Dutch. The breakfast buffet was nice, the staff were kind and also very helpfull.
Stayed in May 2024
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Reviewed: April 24, 2024
Robin
United States7 Reviews10“Nice hotel, super convenient to MIDI train station and would stay again.”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to note.
Staff was very helpful storing our luggage at beginning and end of our stay. Staff was helpful helping us work hvac controls to properly cool down room. Convenience to train station made this excellent choice for us.
Stayed in April 2024
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Reviewed: April 24, 2024
Rodrique
United States7 Reviews1 helpful vote10“excellent location and staffs”- • Business trip
- • Solo traveler
- • Classic Twin Room
- • Stayed 1 night
need to add the volume of drinking water in the rooms
nice rooms with beautiful city view less noise once the windows and doors are closed nice shower with clean towels
Stayed in February 2024
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Reviewed: April 21, 2024
David
United Kingdom10 Reviews5.0“Disappointed about an expensive overnight stay. I would not want to stay here again.”- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
The room was too warm and stuffy, the air conditioning was ineffective. There was no possibility of opening a window. The station, the hotel and the shopping centre is very clean and modern but the area around the station, especially on the walking route to the city centre smells like a public urinal and does not feel safe.
The room was very clean, and well furnished it could be very comfortable.. It is located next to the railway station, it should be a good place for an overnight stay between railway journeys.
Stayed in April 2024
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Reviewed: April 15, 2024
Nurita
Belgium80 Reviews2 helpful votes10“excellent”- • Business trip
- • Couple
- • Superior King Room with City View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The bed is confortable, the room is bigger than I expected, the staff were very nice 👍 O booke again for today because it’s excellent hotel
Stayed in April 2024
-
Reviewed: April 11, 2024
Lalida
Thailand3 Reviews1 helpful vote10“I am so happy to stay here and will definitely recommend to others as well.”- • Leisure trip
- • Couple
- • Superior King Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
The location is very convenient as it is just inside the train station (Bruxelles MIDI). The property is new decoration with a modern style and the staff here are very welcome and friendly.
Stayed in April 2024
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Reviewed: April 7, 2024
Brock
United States1 review3.0Poor- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was so hot inside that we avoided staying in it as much as possible. There was zero air flow, no fan or A/C and was the most uncomfortable I have been sleeping outside of camping. The surrounding neighborhood is absolutely awful and not safe for travelers.
The hotel was super clean and extremely convenient to the train station.
Stayed in April 2024
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Reviewed: April 7, 2024
Eryl
United Kingdom23 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
We were upgraded - the room was spacious and had everything that we needed for a very comfortable night’s stay. The breakfast was great.
Stayed in April 2024
-
Reviewed: March 31, 2024
Hector
Mexico4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Classic King Room
- • Stayed 1 night
- • Submitted from a mobile device
Excelente spa
Stayed in March 2024
-
Reviewed: March 16, 2024
Miteteno
United Kingdom1 review10“My staying at Pullman hotel in Belgium was very nice and I enjoyed it very well and I am glad to be.”- • Leisure trip
- • Solo traveler
- • Classic King Room
- • Stayed 3 nights
- • Submitted from a mobile device
No comment
Hello I like the hotel location and the restaurant and it’s nice to see the people there and I like the food and the bar and everything else I just want to make sure that we are good for the hotel Pullman Belgium and I will be booking again soon and recommend my family and friends to stay there , because it’s very nice and clean and they are very friendly people. Thanks again
Stayed in February 2024
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Reviewed: March 10, 2024
Natalia
Germany27 Reviews4 helpful votes6.0“Fits for a short-time stay, but expected more from Pullman branded hotel”- • Business trip
- • Solo traveler
- • Classic King Room
- • Stayed 2 nights
Unfortunately there was a unpleasant smell coming from the shower, yellow stains on the sink and no good ventilation. You won't be able to open the curtains to the window, as they have a view of the other rooms. Location of the hotel is convenient (directly next to train station), but this comes with noise and hustle as well.
specious room, comfortable bed, diverse breakfast, very professional and helpful staff
Stayed in March 2024
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