The hotel was in a good location. The bar and restaurant were good. The place was solid choice in Brussels.

Stayed in April 2025

Check in quite messy as one our party of 6 arrived early and checked in ahead of everyone else giving name of person who made the booking (myself) as well as her own of course. This completely threw the reception staff who then couldn’t figure out the name to room allocations. We got there - eventually. Rooms were very overheated - air con system needs attention Breakfast finished at 10am on Monday and granted I arrived just a few mins before as was unaware (due to complicated check in, we weren’t told times) Staff were not very accommodating and hurriedly starting clearing the buffet away at 10.05.

Lovely looking hotel. The lobby, bar/lounge and breakfast room all absolutely stunning (as was the breakfast itself) Beds super comfortable Fantastic central location

Stayed in March 2025

Not enough towels in the room

Terrific location. Hotel was beautiful! Staff friendly and helpful and the bar downstairs was Terrific

Stayed in March 2025

The room was extremely hot at arrival. It took hours to cool down as the window could not be opened for more than a few centimeters

Stayed in February 2025

The down comforter- they’re way too hot for me to sleep under. I wish an alternate blanket was provided.

Very comfortable bed

Stayed in February 2025

At first, we were given a room less proper but staff was prompt and offered upgrade. Otherwise, impeccable service!

From staff to facilities, the stay was fabulous

Stayed in February 2025

Great location. Room was nice, clean, and comfortable. We'd absolutely stay here again!

Stayed in January 2025

Nothing

Everything

Stayed in February 2025

Immaculate hotel, wonderful location, and very helpful and polite staff - from reception to bartenders and porters. Very comfortable beds, and quiet rooms - we didnt hear any noise either from the street or hotel and slept very well. Would recommend.

Stayed in January 2025

Very over-heated.

Helpful pleasant staff. Good sized comfortable room with windows that could open. Very good location.

Stayed in January 2025

The room was clearly advertised as with a bathtub but only had a shower (the shower was walk in and excellent) and we specifically booked the room as it had a bathtub. NOTE - We were only there for 2 nights so did not raise this as an issue as the rest of the room was great.

The location was great, less than 10 mins from Grand Place and other sites of interest. The bar area was well stocked and all staff were first class. The hotel was just a really lovely place to stay, I will definitely return.

Stayed in January 2025

N/A

Location Room size Accessibility Value Safety

Stayed in December 2024

Nothing.

Great location, professional staff, exceptional breakfast. This is really a heavenly place to stay when you are in Brussels. Don't look any further.

Stayed in December 2024

Very good location, charming atmosphere, nice restaurant & bar

Stayed in January 2025

Food

Location

Stayed in January 2025

Food

Location, staff

Stayed in January 2025

Great location and easy check in process

Stayed in October 2024

The location is amazing especially for that location it was right in the center if downtown.

It was clean and all was good

Stayed in January 2025

We really like everything, but to say something, we could not manage to find the heater control.

Amazing location, design and comfort.

Stayed in December 2024

Great breakfast. Wonderfully central location.

Stayed in December 2024

The heater was a bit noisy but otherwise, nothing at all.

The hotel was exceptional, as was the staff. Perfectly located less than 10 minutes' walk from the train station, it was also finely decorated, warm and welcoming. Loved it.

Stayed in November 2024

Nothing

Lovely room - excellent facilities

Stayed in December 2024

The design of our room was inconvenient because it had stairs. It was also very cold. We didn’t have hot water on the second and third mornings making moving to another room when we had booked tours and plans very inconvenient, esp since we expected it to be fixed after our report on the second morning. Other than that and a couple other minor issues, the bed was comfortable and the location ideal.

Staff was very helpful and sincere. It was very elegant decor, breakfast was lovely.

Stayed in December 2024

The breakfast: we were told it is available until 10.30h. At 9.30h the Buffet was almost empty. At 9.45h we wwre told that all food will be removed soon. Too little quality for 30 Euros.

The hotel is beautiful and ideally located. The room was gourgeous. The receptionist was so friendly and helpful. Excellent bed, totally quiet room.

Stayed in December 2024