The location is super. Staff is very friendly and helpful and patience. The room size is very good for a family.

Stayed in August 2024

The sauna was amazing

Stayed in August 2024

Nothing really. The bathroom sink drain was a bit blocked in room 463 but that was very minor.

Excellent customer service at check in, really polite and informative. Very clean everywhere, love the electronic doors and good service at the bar/restaurant. Great location close to the underground station.

Stayed in August 2024

The entrance as well as the corridors have stinky smell. The atmosphere of the place is very dry and formal.

The room was clean and comfortable

Stayed in August 2024

We booked 4 rooms and asked to be close but they put 2 on one floor, 2 on other floor and neither close and you can't go at other floors without propper key card so we met our family only at the reception.

Big clean rooms. Very nice staff and facilities. Good and diverse breakfast, a lot to choose from. Metro very close, parliament also close. Safe neighborhood, not many restaurants close by but the hotel has a restaurant where you can eat something ( a little expensive and just a few to choose from but delicious)

Stayed in August 2024

Nothing really.

Breakfast was absolutely amazing and the staff was incredibly nice, kind and helpful.

Stayed in July 2024

Classical excellent hospitality Amazing staff always willing to help fast and efficient service

Stayed in July 2024

I had a falafel salad at the hotel restaurant for lunch that I was well below average. Service is good however otherwise my entire week long stay was comfortable and super well received. There could have been hot tub and that would have made it perfect.

Rooms were nice and cozy, staff were friendly and accommodated for small requests. They're a more green and sustainable hotel so if you don't want housekeeping, they actually don't even enter your room (giving you a discount at the bar). I did request a firmer mattress and no hotel so far has been able to provide this in the 3 star to 4 star range. Hopefully in the future that changes and the hotels some backup mattresses available for customers with lower back issues. The breakfasts are quite the spread, lots of options and very filling! Nothing like a hearty meal before getting on with your busy day.

Stayed in July 2024

The location was great for the business we had to conduct, but a little less central for tourism purposes. Not a huge negative at all, as it was closer to EU-related sites and many green spaces. No separate kettle and so we had to run tons of water through the coffee maker in order to brew tea.

Spacious room with great view to courtyard. Many sustainability initiatives. There’s a mini-fridge and tea/coffee service in the room, as well as access to a microwave in the crew room. I truly felt like the staff wanted to help us enjoy our stay. Rental umbrellas are available. From our room we could see the rooftop garden, including the beehives, being tended. Foregoing housekeeping gave us the option for a coupon we could use towards a snack or donate to one of the causes the hotel supports!

Stayed in June 2024

The hotel is great but I actually did not need that much. Could have been up to me to go somewhere else but we took what we could and location was important for work. Maybe more lower price range option could be great.

I felt good in the room and the hotel facility. I did not use much of its services, as I came for work and just used the hotel to sleep and work a bit in my room. The staff at the welcome desk was very helpful and nice.

Stayed in June 2024

breakfast

Stayed in June 2024

Excellent location

Stayed in June 2024

Room Service wasn’t too accurate in terms of cleaning. Although putting out the hanger for no “cleaning needed”, it would be nice to at least have the coffee tabs a the toilet roll filled up.

Lokation ist Great because of the accessibility to the Metro. Reception was very friendly.

Stayed in May 2024

There was a power cut. The place is a bit pricy.

Everything just worked. I liked the option to not have room service. I find it unnecessary for short stays.

Stayed in May 2024

The fact that the parking was not functioning correctly but it was not the hotel fault to the contrary they went out of their way to help 👍

Spacious & confortable including all the facilities in and around the complex

Stayed in May 2024

Nothing

Great hotel in a good location, excellent choice for breakfast

Stayed in May 2024

breakfast - for the value not happy. Sunny side up egs were cold when contacting directly front office, I was offered rate that was worse than booking com

staff, helpful, efficient, friendly - most satisfied comparing to others

Stayed in May 2024

Clean, Modern, Spacious

Stayed in May 2024

Not too many staff available at the reception at all times. Also if a gate/entrance is closed, it should be mentioned with booking details, like come via metro and exit via 5/2

Room and cleanliness

Stayed in May 2024

Can't find find a good reason,

Good location!

Stayed in April 2024

Nothing.

Beautiful sophisticated hotel. Great location and easily accessed.

Stayed in April 2024

Everything great. Thank you!

Stayed in March 2024

I believe the bed pillows could receive an upgrade, as for me personally I found them uncomfortable not being breathable. The staff was great and helpful but there were always complications regarding booking and payment process The bar/restaurant area beeing closed between 12pm and 17pm

All the facilities, breakfast diversity, exceptionally friendly staff

Stayed in April 2024

WiFi, it worked well but was slow.

I arrived early and the girl, Rosalind (I think), was extremely helpful and arranged a room early for me, so I could get a shower and sleep after 25 hours of travelling. Very modern hotel for business people. The only negative thing, the free WiFi was sooo slow.

Stayed in April 2024

Very comfortable bad and excellant breakfast.

Stayed in March 2024