While my stay at Onyx was overall pleasant, one thing that could be improved is the layout of the elevator area. The guest elevator was located right next to the service elevator, which often made the area busy with luggage and service staff. This created some congestion and waiting time for guests. Improving the flow in this area would enhance the overall experience.

I had a wonderful stay at Onyx! The property exceeded my expectations in so many ways. The rooms were clean, spacious, and well-maintained, offering a perfect blend of comfort and style. The staff were incredibly friendly and attentive, always ensuring that every need was met.

Stayed in January 2025

Nothing

Everything

Stayed in January 2025

The Hotel tends to cater for the Arabic community but putting that to one side a very friendly, luxurious with great amenities Hotel

Not applicable for us

Stayed in January 2025

when someone is using the bathroom, the sound is coming from the bathroom loudly so it's disturbing

the view of the rooms was fantastic

Stayed in January 2025

Best choice in Bahrain Great for families A lot of facilities, and liked the indoor kids play area

Stayed in December 2024

Rooms were extremely extremely cold.. we had to do double blankets .. my daughter got sick because of that .. some serious attention need ro take place for the glazing as its single layer only!!. It was freezing despite ACs were switched off.

Clean and spotless..its 9 months old.. spacious rooms

Stayed in December 2024

Very excellent modern facilities. Enjoyed our stay, would definitely& absolutely recommend. Staff are very attentive, and highly motivated. Nice food, very high standard. Very gorgeous looking gym area, and extremely stunning pool area as well. Really appreciate the attentiveness to providing very superb & excellent facilities. Really looking forward to coming back!

Stayed in November 2024

No have

I would like to commend the exceptional service provided by Raymond. His cheerful demeanor and outstanding professionalism truly make me want to return to the hotel because of him. Additionally, the reception experience with Faheem was exceptional, offering a warm and welcoming atmosphere. Lastly, I would like to thank the operations team for ensuring a seamless stay. When I faced an issue with the central air conditioning in the room, it was resolved promptly and efficiently. A truly wonderful experience, and I look forward to coming back soon!

Stayed in December 2024

All was perfect except the Spa was not yet opened due to newly opening of the hotel, which i totally understand. The AC was not very cold. The curtains were not blacked out (the room was soo bright from 6am) :) The room service menu to be enhanced as there was no variety in the selection.

cleanness, friendly staff and location

Stayed in December 2024

Pillow is not comgort

Everything

Stayed in December 2024

The AC is not really cold for people who like a cold room, its doesn’t go below 20/21 max, also the bed and the pillow are not comfortable enough

The location and cleanliness

Stayed in December 2024

Kids club is unsupervised Elevators take long time to become available

Stayed in December 2024

We could hear the water drain in the plumbing from inside the wall several times in our short stay.

The space of the room is very nice. The bed is very comfortable.

Stayed in November 2024

Excellent location, spectacular views!!!! super luxurious experience and the hotels design best in bahrain!

Stayed in November 2024

flexibility on the check out time, and elevator system to be adjusted

perfect location, new place

Stayed in November 2024

Delay in luggage delivery to room

Stayed in November 2024

Perfect location and friendly staff Clean rooms

Stayed in November 2024

Great location. Amazing view and facilities. Spacious rooms great for family's.

Stayed in November 2024

The view was spectacular. Food was amazing and worth the prices.

Stayed in November 2024

The pillows were not comfortable and the valet service was slow bringing the car. Other than that it was great.

Stayed in November 2024

Pool food menu limited Increase the hygiene in the breakfast restaurant.

pool gym: excellent big, clean room concierge: excellent free parking

Stayed in October 2024

Slow check-in process Be careful with valet the scratch my car and the did not tell me

Clean and big rooms Nice view and good location

Stayed in August 2024

I asked one guy in the reception by phone to extend my stay for one hour only & he refused. He said it's a busy day while it was not! It was Tuesday, no vacation, no holiday & no events! I felt stupid asking him 👎

Luxurious stay, beautiful hotel, beautiful rooms, best location & amazing view. The ladies in the reception "Alyssa & Karla" were so helpful during the check in/out procedure. They were friendly & made us feel at home & the made sure our stay is exeptional ❤️

Stayed in October 2024

Need to improve the voice isolation for more privacy especially for the one bedroom apartment.

It was a very pleasant and peaceful experience the hotel atmosphere was wonderful, the rooms were very clean and comfortable and wide, the Hotel facilities were very nice the pool and everything. Breakfast was nice and the food was great and varied. the staff were friendly and welcoming special thanks for Taher he was very friendly and cooperative and special thanks to Bader the concierge he was very nice and welcoming.

Stayed in October 2024

water was cold in outdoor swimming pool. I don't like the deposit that taken in check-in, however they return it in check-out. the bathtub need to improve as not contain the water inside and water flood on the floor.

the hotel facilities is fantastic and family friendly. the kids play room is clean and suit for kids, the hotel aroma is clean. I like gaming room for youth and adult. Breakfast has enough variety. Staff are friendly and helpful. overall this hotel is family friendly. Hope they will improve or at least continue with the same service.

Stayed in October 2024