1 Royal Palm Way, 78062 Freeport, Bahamas
#7 of 13 hotels in Freeport
Guests' ChoiceBased on 35 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.2
Staff
8.2
Value for money
7.7
Free Wifi
7.5
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Showing 1 - 25
Reviewed: January 7, 2025
Delia
Italythe stuff is not particularly friendly
the location is fantastic with the hotel just by the beautiful beach
Stayed in January 2025
Reviewed: January 1, 2025
Johan
SwedenRooms a bit tired
Outdoor environment, AI selection
Stayed in December 2024
Reviewed: January 28, 2024
Kimberly
United StatesFront desk clerk rude when we checked in - she was the only one but started vacation with a sour taste. Restaurant was great - days 1,2,3 but by day 4 same food with zero change / can only eat the same thing for so long! Great having pizza place on site but they either were never open or when they were, didn’t want to actually make pizzas.
Beautiful resort - pool and beach are top notch. Bartenders, lifeguards, DJ are phenomenal! Had an AC issue and they moved us to a suite for the last night which was great!
Stayed in January 2024
Reviewed: January 27, 2024
Joe
United StatesBeach and pool!
Stayed in December 2023
Reviewed: January 24, 2024
Fiona
CanadaLobby too cold Not enough menu variety Music too loud
Great beach
Stayed in January 2024
Reviewed: December 10, 2023
Jud
United StatesNot much else to do outside the resort within walking distance. The market is disappointing and nearby restaurants are expensive.
First, the staff was awesome. Absolutely wonderful people. Friendly and kind. The grounds were well kept and felt safe. A variety of food and beverages. Infinity pool looked out over the beach. Quiet and relaxing.
Stayed in December 2023
Reviewed: September 14, 2023
Francis
United StatesN/A
The staff and residents in the market place were so friendly and a joy to be with.
Stayed in September 2023
Reviewed: July 22, 2023
Ricardor
United StatesNot much! They had a breakfast omelette station and then stopped but that’s not much to complain about
Service and quality of resort was amazing
Stayed in July 2023
Reviewed: March 27, 2023
Fiorentino
United StatesBreakfast and dinner were buffet and we were a little disappointed in that. It was good food, there just was no option to get a menu item for dinner.
Staff was friendly and definitely took time to take care of you. It was clean.
Stayed in March 2023
Reviewed: January 16, 2023
Sheila
United KingdomWe understand that the hotel is about to have some investment and this is great news. The room needs upgrading in particular the showers and baths and also the air in which is hard to regulate and noisy. Carpets need replacement.
This hotel is amazing considering the affects of storm Dorian and the impact it has had on the island. The location is exceptional the pool the sea are just amazing. Staff were welcoming and friendly. It was very quiet with day passengers from cruise ships and it was out of season. food choices for me personally were a bit limited but as the number of people arriving increased them by offering buffet options which provided more choice. However the table service meal quality in terms of presentation and heat of food were much better.
Stayed in January 2023
Reviewed: March 26, 2025
Beatriz
United StatesClose to the beach, beautiful landscape
I love the property
Stayed in March 2025
Reviewed: March 24, 2025
Teresa
United StatesAdd another food venue to the property.
Quiet and not congested.
Stayed in March 2025
Reviewed: May 27, 2024
Steve
United KingdomNothing
Stunning location
Stayed in May 2024
Reviewed: April 8, 2024
Mitchell
United StatesLONG WALKS ALONG THE SHORELINE, SEEMS TO BE STRANGERS LURKING ABOUT THAT MAYBE TROUBLE UNITS.
LOVE IT AND MY FAMILY AS WELL, LOOK FORWARD TO ANOTHER TRIP THERE THIS YEAR. HOWEVER, NEED MORE ISLAND TOUR OPPORTUNITIES FRIOM LIGHTHOUSE POINTE AND/OR INFORMATION REGARDING.
Stayed in March 2024
Reviewed: February 19, 2024
Pirhayati
SwitzerlandThe music is too loud at the swimming pool. And just the receptionist can be more careful of the details of reservation : we booked for an all-inclusive but the receptionist told us first there was no all-inclusive… so just be careful
It was awesome. The staff is so kind thank you especially for the waiters ! The food was pretty great ! The property is just beautiful so peaceful and our room was clean!
Stayed in February 2024
Reviewed: June 28, 2023
Stephanie
United StatesNothing
It is absolutely beautiful. What a awesome resort.
Stayed in June 2023
Reviewed: May 20, 2023
Jose
United StatesNo ice vending machine, only one in the first floor, and no microwave in the room, but no big deal.
This place is Amazing. Like a hidden gem in the Grand Bahamas. All the staff treated us really nice, super friendly, very respectful. Place is clean. Their food was very delicious along with the drinks. You ll love the view to the ocean from the pool !!
Stayed in May 2023
Reviewed: April 15, 2023
David
United StatesFood at Portabelos (one of only 3 restaurants on property) and food was bland and at times over cooked. Waves had good drinks and burgers and hot dogs. Capri had good pizza. Other than that you have to go outside of resort. If you paid for all-inclusive it is a gut punch. Sometime very expensive but very good food.
Nice location and very friendly staff.
Stayed in April 2023
Reviewed: August 23, 2022
Oliver
GermanyNo air-condition for half of our stay. Management did nothing to help solve the situation.
Stayed in August 2022
Reviewed: July 11, 2023
Anonymous
United StatesA/C went out . Limited eating facilities
Staff were very friendly and helpful
Stayed in July 2023
Reviewed: January 26, 2025
Sukhvinder
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: June 6, 2024
Deangelo
BahamasThere are no comments available for this review
Stayed in June 2024
Reviewed: January 27, 2025
Alvaro
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: January 22, 2025
Exuma
United StatesThere are no comments available for this review
Stayed in December 2024
Showing 1 - 25
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