Beautiful property, the rooms are enormous, excellent service. They prepared a delicious local vegan dinner for us 🤤. I love that it's a female-owned and black-owned business. More business like this should be supported.

Stayed in July 2023

We had booked two rooms, but because of renovations in the hotel complex, they upgraded us to occupy an entire 5-bedroom house ("The Residence", actually a different property next door, under the same management). Very spacious, with a huge balcony with a bit of a view of the Chobe River. Every morning, they brought breakfast up to the balcony for us! They also served us dinner (which we only had once at the property) in the dining room in "our" house. Activities (boat cruise, trip to Victoria Falls, game drive) were organized very diligently, at a very reasonable price.

Stayed in July 2023

Well Maintained. Nice scenery and perfect location

Stayed in July 2023

Was a little difficult to find coming from Kasane as we arrived after dark

Beautiful hotel, very spacious rooms and very friendly staff

Stayed in July 2023

Noty

Sunbird’s Hotel was exactly like the pictures Boa and her staff we very friendly they went out of there way to make us feel very comfortable

Stayed in June 2023

Nothing

Very beautiful guest house in Kazungula/Kasane. We booked a lot of activities with the structure at good prices (6h safari and boat safari, pick up at the structure). The room was very large, likes a suite! There Is a wonderful garden to relax. Boa was a very helpful host; She can arrange also short transfer to Kasane for lunch or other needs. For breakfast you have yogurth with fruit or muesli; in addition there Is a hot meal with bacon, eggs, toast...for dinner you can choose among 7/8 choises. Moreover Very good price!

Stayed in June 2023

Nothing. Everything was good.

Very friendly and helpful staff. Very nice room with enough space and a garden patio. Delicious breakfasts and dinners, especially the Chobe River Bream

Stayed in May 2023

No food on premises, the bar is to far from the restaurant, not enough parking, windows were left open during the day and I suffered with mosquitoes all night.

Friendly staff and spacious rooms, Netflix, good wifi

Stayed in May 2023

I was told by Booking.com that a transfer to the airport was included in the room price. However, this was not understood by the staff, so the driver had to take me to an ATM to get the cash to pay him for the ride. This was a little embarrasing and caused a little delay. Booking.com maybe should make it clear to the hotel staff what they have told the customer is included in the price.

For a very reasonable price, I had a suite of rooms larger than my apartment back home! All facilities were in good working order. Tea and coffee making facilities provided as well as complimentary bottles of mineral water. The breakfast was excellent. The hotel has extensive gardens attracting many birds. The staff, especially Ms Lelantle, and the cook [whose name I don't remember] were friendly and helpful.

Stayed in May 2023

The food was great. Great location.

Stayed in April 2023

There are few suggestions which the hotel can consider: 1. there is no telephone in the room and the staffs wont be around during the night time. So incase of any emergency its difficult to contact anyone 2. We couldnt find reception/office at the lodge. 3.Everytime we need the assistance we have to go and see the chef who will be there till 8pm. 4. There are no enough lightings for the lawn. On the first night there were lanterns kept in few places and rest of the nights the whole area was too dark.

We really enjoyed the stay at sunbirds and will recommend to others. The staffs are providing good service to the guests. The garden/lawn pool etc are well maintained

Stayed in April 2023

The slower Wi-Fi, it’s usable though and streams very well.

The bigger bed in house 7. Good quality air conditioning. A very large smart TV with the right streaming apps😀.

Stayed in March 2023

The bed was normal length, extra length would have been best.

The house was spacious. The place is quiet. It’s close to banks, shops, safari tours. The place exceeded my expectations. I’m definitely returning here.

Stayed in March 2023

A little remote! The hotel is about 10km from the centre of Kasane - a taxi ride away. However, there are are some closer shops which are a 10-15 minute walk away.

Very friendly staff. The outbuildings, gardens and swimming pools are beautiful

Stayed in February 2023

nothing. All was very good

Very nice hotel in Kasane. All was very good. The hotel is around 7 Km from Kasane town but no problems if you have a car The garden is also very nive with the 2 swimming pools

Stayed in January 2023

The parking place was a bit far from the room we occupied and the parking lot was inadequate.

The breakfast was great as there was variety. It was also served on time and in a place with a great view.

Stayed in January 2023

Cockroaches Very limited breakfast, which wasn’t satisfying - I left hungry No staff after 5pm at the premises; only a security guard. Additionally no number is given for emergencies (no phones in the rooms) There seemed to have been confusion over the fee chargeable, which led to delays over our checking in as the owner had to be called for confirmation No proper kitchen in the rooms (i get the sense that these are meant to be self catering)

Modern facilities Very spacious and clean rooms Very nice gardens Pleasant staff

Stayed in December 2022

The location is very good and excellent service.

Stayed in December 2022

i was the only guest at the time and that felt a bit weird no tv in the room, only a screen, so I missed two matches of the world cup ;)

Excellent stay, nice well-maintained property with two swimming pools, 20 mins walk from the shopping centre (with pizzeria, supermarkets, atms etc). when I indicated I needed to do a work-related video call and needed good wifi, they put the router in my room, which I highly appreciated. excellent breakfast as well nice hot shower

Stayed in December 2022

need more parking space, although I did fit in my double cab Land Cruiser and caravan. but I was the only one there and took up all the available space. I was informed they are working on it.

close to town. wonderful apartment size rooms. very clean. good value, highly recommended

Stayed in November 2022

The special Independence day dinner ... a really nice touch

Stayed in October 2022

Lovely staff who will take fantastic care of you and and make you feel comfortable! The food is great, and the gardens are just marvellous. You will have your breakfast with an amazing view by the swimming pool. As this is outside Kasane it is very quiet and relaxing, the perfect place to wind down. We even got an upgrade to our rooms and saw lots of elephants from the balcony. We cannot recommend them enough!

Stayed in October 2022

Beautiful gardens. Special Independence Day meal

Stayed in October 2022

The interior of the rooms is not the most modern but everything was clean and considering the prices in the area it was a good value for the money.

The owner was most helpful and friendly, easy to talk to and has a wonderful laugh. The garden and seating area are beautiful and the food was delicious and even a vegetarian option was prepared for us.

Stayed in October 2022

Norhing

Lovely large room, very clean, beautiful gardens and a great swimming pool/relaxing area. The owner is wonderful! Very friendly and helpful. Our game drives were arranged for us.

Stayed in October 2022