Plot 5824, Kwena Road, Kazungula, Kasane, Botswana
#1 of 13 hotels in Kasane
Guests' ChoiceBased on 162 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 15, 2023
Caroline
Australialoved it all!
What a great place to stay to explore Chobe, the rooms are freshly renovated in a modern safari style with coffee facilities (not all lodges have this) The staff are all super friendly keen to chat, the dinners, breakfast and safari tea were all home cooking at its best. meeting other guests to chat to each evening really made the stay 5 stars! They organise their own boat safaris at a very reasonable price as well as land safaris in their own safari vehicles. beautiful spot on the river with a good little bar to enjoy a drink round the Boma each night. Would recommend to family and friends.
Stayed in July 2023
Reviewed: July 3, 2023
Diane
United StatesThe property is beautiful. It is on the river and very peaceful. The staff were very friendly and helpful. The room was spotless, large and very comfortable. We enjoyed breakfast and dinner each day as well as game drives and boat rides.
Stayed in June 2023
Reviewed: June 23, 2023
Dirk
South AfricaShower can do with a little attention
Location. Beautiful view. Private room with chobe river view. Beautiful maintained buildings and garden. Tranquil surroundings. The breakfast and dinner was very well prepared and presented. Stunning sunset view. Very efficient and friendly staff. We just loved our stay.
Stayed in June 2023
Reviewed: June 12, 2023
Gregory
United KingdomThe staff went out of their way to make our stay special. When they found out it was our honeymoon they gave us a complimentary bottle of sparkling and sent up a private romantic dinner for us with candles etc. Food was excellent. The game drive and boat ride they offered were also great - their guide is very knowledgeable and was able to get us close to the animals including lions, elephants and hippos
Stayed in June 2023
Reviewed: June 2, 2023
Tatjana
AustraliaBed was rather uncomfortable and linen saw better times
Good breakfast Big room Excellent tours organised by the hotel,amazing guide Matthew
Stayed in May 2023
Reviewed: May 7, 2023
Julio
Puerto RicoThe owners have done a nice job maintaining the property, and the staff enjoy their jobs. All very friendly and willing to help. The rooms are very well decorated, and the grounds well taken care of. The personal touches, like freshly baked muffins and cookies at the coffee stand available all day. An exceptional place to relaxed and unwind, with a beautiful location. Sofia, the manager and member of the family that owns the place, is another reason why our stay was so incredible, she is a delight!!
Stayed in May 2023
Reviewed: May 6, 2023
Iuliia
Russiavery nice and modern rooms, beautiful and cosy territory outdoor. Friendly and polite staff and amazing activities (boat and safari). It’s really nice to chill in the evening at terrace listening to nature’a sounds. I recommend river view lodge to everyone)
Stayed in March 2023
Reviewed: April 22, 2023
Mélissande
GermanyEverything was made with love (e.g. dinner, room decorations) and perfectly orchestrated (e.g. activities). Everyone was very caring (e.g. helping us see leopards during game drives :D). We could feel they wanted us to have the best possible stay and we did! We'll definitely come back to their lodge for our next trip to Botswana.
Stayed in April 2023
Reviewed: April 18, 2023
Kgomotso
BotswanaNearly missed my engagement the following morning as the security was no where to be found to open the gate. They should make prior arrangement with guests who have morning engagements.
The place offered a good time for relaxation and the ambience was great as its right on the river bank. The staff was friendly and their customer service was great. Will call again.
Stayed in February 2023
Reviewed: April 2, 2023
Thomas
Austrialocation, rooms and very friendly staff
Stayed in March 2023
Reviewed: March 25, 2023
Florian
GermanySofia and her team are fantastic - we have enjoyed any minute and will definitely try to come back!
Stayed in March 2023
Reviewed: March 16, 2023
Victoria
United KingdomNothing - all was fantastic
Breakfast was amazing. Staff were exceptional
Stayed in February 2023
Reviewed: March 2, 2023
Adriana
ArgentinaStaff were very friendly and made sure every request was promptly attended to. Complimentary lunch was available as a plus
Stayed in February 2023
Reviewed: February 28, 2023
Lesley
South AfricaNothing
An absolute treasure in Kazungula on the banks of the Chobe River. Wonderful staff including our ranger Matthews who took us out on a game drive and sunset cruise. Stunning rooms especially our free upgrade!!!!Lovely food although portions are very very generous!!! Safe undercover parking. We would definitely visit again
Stayed in February 2023
Reviewed: January 11, 2023
Ronald
South Africamore variety
fresh fruit cereals cheeses cold meats biscuits muffins all fresh and good. limited choice of cooked breakfast and all delicious.
Stayed in January 2023
Reviewed: January 8, 2023
Richard
BotswanaEverything about the place , nice location nice rooms nice view staff excellent
Stayed in December 2022
Reviewed: January 2, 2023
Manu
United KingdomGreat lodge with cosy rooms and lots of activities to book. You get served dinner if you want to and it's always delicious.
Stayed in January 2023
Reviewed: January 2, 2023
Manu
United KingdomSofia is an excellent host. She's very knowledgeable and we could book game drives and sunset cruises via the lodge. Comfortable rooms and we loved that for dinner we were all sitting together on a big table. This way we could exchange tips and ideas with other guests.
Stayed in December 2022
Reviewed: December 30, 2022
Sohoni
BotswanaExcellent room, great location, Great staff. Will stay again
Stayed in December 2022
Reviewed: November 12, 2022
Caroline
NetherlandsWe had a great place in this very nice lodge. We booked last minute one night but extended our stay due to the friendliness and great activities! We had 2 very nice dinners in the restaurants! The activities (boat trip, morning game drive and visit to Vic falls) were very well organised and of high quality. Our guide Matthew knew a lot and could explain everything to our sons! The pool, garden and bar are all great! Highly recommend the place! And great vakue for money!
Stayed in November 2022
Reviewed: October 26, 2022
Luis
Portugalhighly recommended
Stayed in October 2022
Reviewed: October 25, 2022
Georgina
United KingdomGorgeous setting, delicious food and thoughtful touches like ‘safari tea’. Fantastic organisation for the boat trip and game drives. Absolutely loved it!
Stayed in September 2022
Reviewed: September 26, 2022
Stella
United KingdomHaving to leave!
The comfortable, spacious, well appointed rooms; the tranquility; delicious food; meeting other travellers at dinner; friendly, helpful staff; excellent trips (game drives, river cruises, day visit to Vic Falls). An unforgettable 4 days.
Stayed in September 2022
Reviewed: August 28, 2022
Federico
Italythe garden isn’t as big as it looks in pictures and you can’t get close to the river because there is a fence (to protect from cocodriles and hyppos). breakfast should be improved. Rooms are average
staff is very nice, nice location, fair quality-price ratio
Stayed in August 2022
Reviewed: August 14, 2022
Martin
NetherlandsGreat staff, beautiful location. A bit on the expensive side.
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content