Hygiene

Location

Stayed in October 2024

The coffee could have been tastier. But that is a personal thing.

This was the best motel I have ever stayed in. The staff were exceptional. The room was perfect. The most comfortable bed ever, lovely sheets. Coffee maker, fridge, microwave. So many towels it was better than a hotel. No joke, The Cactus Tree Inn should not be driven past. And it was the best value in the whole of BC. It is clear that the people running this place care. The details show that. Make this your choice you will not regret it. I stayed an extra night rather than take a risk down the road with anything else. 10/10

Stayed in October 2024

Everything was great

Location and check in being all through text or website. Not having to go through front desk was awesome.

Stayed in August 2024

N/a

Very clean, comfortable beds, kitchen has all what you needed.

Stayed in July 2024

the pool wasn ' t heated

there was no breakfast included

Stayed in July 2024

N/a

Great location, good parking, clean, lighting in bathroom is really good.

Stayed in June 2024

It needs an update, pool wasn’t open but area around the pool is really tight. Check in hours are limited but apparently you can check in online as doors have codes not keys Cost was high for what you get. Coast would have been only $30 more and included breakfast. Would have been a much nicer place to stay.

It is run by a family who lives on site, so we were happy to support them. It was clean, on the main street but quiet. Had a kitchenette that we didn’t need but was nice for longer stays. Good shower

Stayed in May 2024

Coffee maker needs a good cleaning, would be scare to use it as is, cobs of silicone holding the flooring down at the edge of tub

Needs a upgrade for sure

Stayed in May 2024

Dirty, old, no personal contact, everything is via phone and key codes.rooms are nit as described.

Location

Stayed in December 2023

Not sure when under the bed was properly cleaned/vacuumed.

The staff were very helpful and friendly.

Stayed in October 2023

There were parts of the room where some cleaning was needed; splashes here and there which were missed. I leaned back in the tub and it was gritty.... It was very, very noisy every night and early in the morning. Both with people outside getting together and being loud, and with the walls being paper thing. I could hear someone sneeze (Literally) in the other room. I had hoped for a peaceful rest, and I did not get it. I woke up wondering if someone was in my room...at 1 in the morning.

I liked that I could walk down the street to get coffee and a muffin. I liked the lighting and that the bed only featured sheets, not blanket. I liked soaking in a tub. I liked the key pad entry. I never met staff as I did everything by text, which wasn't a bad thing, I just cannot comment on staff since I never met anyone.

Stayed in October 2023

It was very dirty. Hotplate liners were full of black dirt, toaster still full of crumbs. Fridges in bad need of defrosting. No maintenance has been done for a long time by the look of the inside the rooms and outside in the grounds, not even the gardens were attended to. Bbq was filthy, rubbish stored out in the open near the bbq facility which attracted flies. The cleanliness in the rooms was extremely poor. The sheets were paper thin and the pillows were more like cushions, the bedspreads reminded me of the 70s. One of the 3 rooms we booked did not have any kettle, toaster,cups etc fortunately we carry our own crockery and cutlery. Had we not paid for 2 nights we would have definitely found an alternative.The male owner/manager was very chatty but the female was not and it felt like she couldn't wait for us to get out of the office. The price charged did not reflect the quality of the rooms. Definitely not value for money. I also stated I would pay when I arrived but when we got there the receptionist had already taken the payment and didn't seem to care. There are lots of other motels in Oliver or move on to Oosyoos.

The location

Stayed in September 2023

The staff at front desk wouldn't acknowledge any of my issues. When I mentioned how dirty the room was, she told me that she has never heard that before. Any other issues I stated, were equally cancelled out by her response. She just didn't care.

Location

Stayed in September 2023

The bathroom door was brushing against the toilet upon closing or opening. 😳 It was paper thin walls - everything and everyone can be heard. The smoke alarm in one of the suites kept getting triggered too.

The location. It is located near a plaza , restaurants, gas stations, etc. 👌🏽

Stayed in September 2023

No breakfast. Very expensive for the level of the room. More electrical outlets needed for charging.

Stayed in August 2023

It is clean but old and tired.

There was no breakfast!

Stayed in August 2023

Limited access to front desk. No return of my phone message. The problem with entering room was not addressed at check in.

Stayed in August 2023

No staff onsite.

Clean room.

Stayed in July 2023

Very small room for the furniture in it. Coffee was offered only once in the room. No water glasses.

Location was central

Stayed in July 2023

Decent parking, and someone there after 6pm to speak with.

Didn't have any, even at the price they charged for the place.

Stayed in July 2023

Had absolutely NO contact with ANYBODY from the hotel. There are a/c fans in the room but they didn't move any air--very poor air ciculation which left room very stuffy and uncomfrotable.

location and the unheated pool

Stayed in June 2023

I had to clean the coffee maker. it hadn’t been cleaned. Noisy! water faucet spraying everywhere and hadn’t been fixed

close to event

Stayed in June 2023

stained sheets. mildew on shower curtain. curtain is too short for bathtub. obvious odour from washroom

stained sheets. mildew on shower curtain. curtain is too short for bathtub. obvious odour from washroom

Stayed in April 2023

Good price.

Stayed in June 2023

Seamless check in. And check out after hours. Accommodating

Stayed in May 2023