Reviews of Hotel Champlain 3 stars
115 Rue Sainte-Anne, G1R 3X6 Quebec City, Canada
#50 of 104 hotels in Quebec City
Guests' ChoiceReview score
Based on 450 hotel reviews
8.3Score breakdown
-
Cleanliness
8.7
-
Comfort
8.7
-
Location
9.5
-
Facilities
8.2
-
Staff
8.9
-
Value for money
8.0
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 16 March 2025
Jennifer
United States4 reviews9.0“A wonderful home away from home while we explored the city!”- • Leisure trip
- • Family with young children
- • Double Room with 1 Queen Bed and Sofa Bed
- • Stayed 3 nights
Wish we had known about the difference in the room types- I felt a bit bad for those of us who had the newer rooms because the rooms on the older side were gorgeous.
We had multiple rooms for our family members. One side of this hotel is newer- facilities were fine, modern and clean but not necessarily charming or memorable. We had 2 rooms on the older side that were beautiful. Room 1- lovely victorian decor with high ceilings. Room 2. The attic was large but cozy, exposed beams and stone walls- with a full kitchen..it was fabulous and became the room in which we all gathered in the evening. Free coffee all day- and good coffee, was a plus! Wine on site was appreciated. We visited for Winter Carnival and all festivities were easy to walk to. The staff was great.
Stayed in February 2025
-
Reviewed: 4 March 2025
Christine
Canada31 reviews8.0Very good- • Leisure trip
- • People with friends
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
The pillows and bed were not comfortable but that's just my opinion, too firm for my personal liking. More coffee and tea options would've been nice in the room.
The location was good.the staff were lovely and helpful. The room was large and very clean. Coffee and tea were available in reception . Breakfast was $15 for a buffet.
Stayed in March 2025
-
Reviewed: 18 February 2025
Karen
United States22 reviews1 helpful vote9.0“Great hotel in great location”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
Great location, clean and good breakfast option.
Stayed in February 2025
-
Reviewed: 27 January 2025
Alice
United States23 reviews3 helpful votes9.0“We had a magical time. Love winter in Quebec! 🩷”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Parking was listed as an amenity, but it said nowhere (I looked on Booking.com and hotel website) how much it would cost - it was around $22 a night US. The parking garage 200 yds away is cheaper, but the convenience was worth it in January.
Friendly, cozy, comfortable for a small hotel. Perfect location. We’ve stayed here on and off for years. State of the art coffee machine was a great addition - available free at all hours!
Stayed in January 2025
-
Reviewed: 14 January 2025
Kevin
Canada8 reviews8.0“A comfortable and well located hotel with 3 J1772 level two chargers in the hotel parking lot.”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
The EV chargers in the parking behind the hotel.
Stayed in November 2024
-
Reviewed: 31 December 2024
Michael
United States95 reviews15 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
A fitness room would be helpful
The room is very nice Parking garage is convenient Great location
Stayed in December 2024
-
Reviewed: 30 December 2024
Sharon
United States4 reviews8.0“It was a good value uncomfortable. Dealing with the breach in Booking.com security was the only problem”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted via mobile
There was no view out my window. I was looking at a brick building.
Close to shops and activities
Stayed in December 2024
-
Reviewed: 27 December 2024
Albert
United States2 reviews8.0Very good- • Leisure trip
- • Group
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 3 nights
The location was great. A 3 minute walk to the Christmas festival locations. The only drawback was the parking situation.
Stayed in December 2024
-
Reviewed: 14 December 2024
Susan
United States6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 1 night
Pull out couch was very uncomfortable. Breakfast was not great.
Lovely spot within walking distance of all the Christmas markets. Fireplaces in the rooms an added bonus.
Stayed in December 2024
-
Reviewed: 4 December 2024
Elizabeth
Canada2 reviews8.0“If was nice comfortable quiet nice location for visiting old Quebec! I was”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Parking
Stayed in December 2024
-
Reviewed: 3 December 2024
Jeremy
United States1 review9.0“Awesome experience.”- • Leisure trip
- • Solo traveller
- • Standard Room
- • Stayed 3 nights
Only thing I can think of is to just put a small safe for valuables in the room.
The staff was great. In particular Phillippe and William (Atypiq) were really helpful towards the end of the stay when I wanted to extend for one night and they helped coordinate having me stay at Atypiq for one night in light of Champlain being fully booked. In terms of the room, it was clean and well-appointed. The location was awesome too. Thanks so much. I plan on coming back.
Stayed in November 2024
-
Reviewed: 30 November 2024
Sharon
United States7 reviews1 helpful vote8.0“Great little hotel.”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
No parking available on site for a van but the city lot was close by.
Perfect location to visit Old Quebec City. Walkable to all the top historic areas. Plenty of restaurants to choose, little shops and a Simons dept. store. Don’t miss visiting the Museum of Civilization Liked the coffee bar at the hotel. Buffett breakfast was ok and convenient. Comfortable beds.
Stayed in November 2024
-
Reviewed: 13 November 2024
Nitesh
Canada1 review8.0“Amazing experience and will go this hotel again”- • Leisure trip
- • Group
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted via mobile
Nothing special
Location is amazing Value for money too Room are big and I like it
Stayed in November 2024
-
Reviewed: 8 November 2024
Sung-joo
United Kingdom9 reviews1 helpful vote9.0“An excellent place to stay, great location and clean”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted via mobile
Some parts of the room felt old - the door knob on the shower wouldn't shut unless closed a certain way for example. We felt the breakfast we paid for one morning was not at all worth the price, items were very basic and limited.
Location was excellent with everything we wanted to see in walking distance, but also quiet and safe. The premises were very well managed and the room was clean and well equipped. A great stay overall.
Stayed in November 2024
-
Reviewed: 8 November 2024
Janice
United States1 review7.0“It was quick overnight stay . Didn’t have much time to assess it”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Didn’t feel cozy
A little less expensive
Stayed in October 2024
-
Reviewed: 25 October 2024
Elliot
United States2 reviews8.0“Good location Helpful Staff”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
- • Submitted via mobile
Small room which has 1 chair with ottoman along with basics. Bed has flat sheet on bottom which doesn't stay down.. Breakfast is convenient but just ok..
Good location. Staff is very pleasant and helpful for directions and suggestions. Bed is comfortable. Room was quiet. Make sure to reserve paid parking behind hotel ahead of arrival or download local parking app. Good coffee available in lobby all day.. Cute wine setup for happy hour. Never saw vending type machine for different wines! Lots of restaurants within walking distance. Fun to explore this walking city. Bring comfy shoes!
Stayed in October 2024
-
Reviewed: 20 October 2024
Peter
Canada2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted via mobile
Stayed for one quick night before heading to Lagos. Staff was friendly and helpful. Breakfast was great!
Stayed in September 2024
-
Reviewed: 19 October 2024
Xiaoyi
Canada1 review9.0“Wonderful time at this hotel.”- • With a pet
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
Honestly nothing I really didn't like. I would choose this hotel again if I come back to Quebec city. Maybe one small thing, if the hotel allows dog to be alone in the room for 1 hr or a short-time that would be amazing, as it would allow us to explore more great food nearby. As you know, with dog there aren't many options of restaurants.
1. Room is spacious and clean 2. Very quiet 3. Pet-friendly and there were even pet bowls prepared in the room! That was a surprisingly warm and sweet welcome! 4. Staff were very nice and recommended a few good pet-friendly restaurants to us 5. Location is perfect 6. On-site parking
Stayed in October 2024
-
Reviewed: 18 October 2024
Philip
United States20 reviews2 helpful votes8.0“Nice hotel with friendly staff”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 4 nights
- • Submitted via mobile
Parking needed to be reserved. Very limited on-site. There are parking garages around the city for about $25 overnight.
Excellent coffee machine in the lobby. Great centralized location in Old Quebec City. Easy walk to all the touristy spots.
Stayed in October 2024
-
Reviewed: 17 October 2024
Jill
Canada4 reviews8.0“It was a very clean, comfortable and convenient hotel to stay in.”- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
The parking lot was rather small and somewhat difficult to maneuver into and out of the space. On a more positive note it was very convenient to have a parking space so central at all.
Very clean and the staff very friendly and accommodating. Also the location was excellent for exploring the city.
Stayed in September 2024
-
Reviewed: 16 October 2024
Diane
United States7 reviews9.0Superb- • Family with young children
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
Would have loved a rooftop deck.
Location and decor
Stayed in September 2024
-
Reviewed: 15 October 2024
Ziegler
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location
Stayed in October 2024
-
Reviewed: 13 October 2024
Louis
Canada5 reviews9.0“Our stay at Hotel Champlain was fantastic!!”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted via mobile
Slow elevator..only one elevator and small car parking spaces.
Location was terrific!! Clean and friendly staff. Only two minor issues..very small car spaces and slow elevator..only one. But fantastic hotel overall!!
Stayed in October 2024
-
Reviewed: 12 October 2024
Cynthia
Canada6 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted via mobile
The breakfast was just okay, go to the local bakeries!
Great staff. Great coffee machine
Stayed in October 2024
Guests also reviewed these properties:
-
Transamerica Executive Faria LimaSao Paulo, Brazil
-
Relais Villa Belpoggio - Residenza D'EpocaLoro Ciuffenna, Italy
-
Hotel AljiIndaiatuba, Brazil
-
Premier Inn Ayr A77/RacecourseAyr, UK
-
Solar Apartments - Town Hall SquareTallinn, Estonia
-
Hotel PirschRamstein-Miesenbach, Germany
-
Romantic Wellness BnB NoordwijkNoordwijk aan Zee, Netherlands
-
Gästehaus BergruhTux, Austria
