5334 Kitchener Street, L2G 1B5 Niagara Falls, Canada
#30 of 76 hotels in Niagara Falls
Guests' ChoiceBased on 1193 hotel reviews
7.6Cleanliness
7.7
Comfort
7.9
Location
8.6
Facilities
7.5
Staff
8.6
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 11 April 2024
Shannon
United StatesThe air conditioner/heater was pretty loud and would periodically make a gurgling(?) sound that would wake me up sometimes during the night. The day after the eclipse I went out in the morning (walking) and when I returned in the afternoon all the other guests in my block (entrance on Slater Ave) had left, leaving just my car and the gate was closed leading into the lot. It remained closed off for the rest of the day and the next day when I left. I had to go around the building to get to my room. I could still drive in and out by going through the other lot, but I just thought it was weird they couldn't wait another day for me to leave before closing off the lot.
Overall, the room was nice and spacious. I liked that it had a small refrigerator and microwave, and the bed was comfortable. It was a bit of a walk to/from some of the main attractions, but more convenient for driving to/from Toronto, the Rainbow Bridge, and other locations further out due to its proximity to the major roads. The price had obviously been jacked up at least double because of the eclipse but was lower than what a lot of other places in the area were charging and included free parking, which was a plus. The breakfast included was sparse, but I was warned about it. Staff were pleasant.
Stayed in April 2024
Reviewed: 10 April 2024
Tina
CanadaGreat value, very clean
Stayed in April 2024
Reviewed: 9 April 2024
Андрей
CanadaVery noisy conditioner/ heater, No caps/ glasses , no teapot in the room, Very poor internet.
Big room, clean, comfortable beds, very friendly staff, free parking, good location
Stayed in April 2024
Reviewed: 1 April 2024
Preeya
Trinidad and TobagoExcellent value for money. Excellent location. Great for families.
Stayed in March 2024
Reviewed: 18 March 2024
Katherine
CanadaFor the reasonably low price you pay, the room is definitely decent. It is not fancy and it is not brand new, you will see some wear and tear around the edges, the bathroom was a bit outdated, towels are rough, etc.
The check in process was easy and quick. Parking area is well lit, convenience factor is high because you can unload from your vehicle right to your door, and the parking is free. The room was large, with a small closet, desk, cupboard, mini fridge, microwave, etc. We found the beds to be comfortable, quite soft. We asked for extra pillows and our request was fulfilled. We also asked for permission to leave our vehicle parked in the front lot for a few hours after we checked out and that request was fulfilled too, so on the whole very accommodating.
Stayed in March 2024
Reviewed: 7 March 2024
Harpreet
CanadaGood sized rooms with microwave and fridge. Breakfast included.
Stayed in March 2024
Reviewed: 9 January 2024
Gulshan
CanadaGood value for money, they also provided parking, which is otherwise quite expensive in that location. The staff was very friendly. the room was pretty decent for the price we paid. Overall, it was a great stay.
Stayed in December 2023
Reviewed: 5 January 2024
Herve
FranceThe breakfast is too simple.
A good price for the situation who is close to downtown. As all parking places are very expensive, to be able to go for free in downtown or to the Niagara falls is appreciated.
Stayed in December 2023
Reviewed: 5 January 2024
Tarik
Qatarclean room, friendly and helpful staff, 10 minutes walk to restaurants and bars.
Stayed in January 2024
Reviewed: 31 December 2023
Vishvpreet
CanadaEverything was good
It was neat and clean
Stayed in December 2023
Reviewed: 19 December 2023
Anthi
CanadaThis establishment is a work in progress, however, it seems to be going in the right direction. I still recommend and I would not hesitate to stay here again.
This is a family business. The owners and staff were very friendly and helpful. They were kind to upgrade us from the Queen Room we booked to one that had a king size bed. The room we were given was spacious. There was laminate flooring throughout, the seemingly new furnishings were modern and overall, the room was clean. The water pressure of the shower was strong and the heating system kept us warm. I cannot comment on the air conditioning since we stayed there in December. We did not have any issues with the WiFi. I cannot stress enough how the location of this establishment is ideal. You can easily walk to the main attractions of Niagara such as the lively Clifton Hill and the spectacular Falls. It took only a few short minutes. Wonderful and less stressful not needing to drive there since traffic can be quite congested and parking difficult to find, especially on the weekend. Unlike some properties, this hotel did not charge for parking.
Stayed in December 2023
Reviewed: 7 December 2023
Sorin
RomaniaOver all was good! They answer very fast and are at your disposal any time!
Stayed in November 2023
Reviewed: 24 November 2023
Fernando
United StatesNo complaints.
The staff is very friendly, nice and kind. The room is very clean and comfortable. It has a microwave and a small fridge. The breakfast is good for a 2 Star Hotel: cereal, milk, bagels, bread, coffee and a toaster. We loved staying here.
Stayed in November 2023
Reviewed: 20 November 2023
Maria
CanadaNot much.
It has clean rooms, accommodating and friendly staff. Breakfast was basic cereal, toast / bagel and coffee, considering the price is not bad. Worth it.
Stayed in November 2023
Reviewed: 20 November 2023
Smriti
CanadaA very polite and helpfull staff
Stayed in November 2023
Reviewed: 6 November 2023
Carles
SpainHosts were very nice, really close to the falls by foot
Stayed in November 2023
Reviewed: 19 October 2023
Morshed
Bangladeshauthority was helpfull
good
Stayed in October 2023
Reviewed: 16 October 2023
Stein
CanadaCleanliness
Space
Stayed in October 2023
Reviewed: 15 October 2023
Saturnina
CanadaIn the washroom, no towel hanger near the tub and toilet bowl is not securely fixed.
The location, close to city centre.
Stayed in October 2023
Reviewed: 10 October 2023
Oleh
MexicoGood location, clean room, nice staff
Stayed in October 2023
Reviewed: 2 October 2023
Tetiana
UkraineOne of the sockets in the room didn’t work, so we had to charge one of our phones in the bathroom, but that wasn’t critical to us.
The location is great, not far from the waterfall but in a quiet area where one can have a good sleep. People at the reception were friendly and gave us a good room.
Stayed in October 2023
Reviewed: 2 October 2023
Fran
CanadaIt was super close to the falls. Walking distance!
Stayed in October 2023
Reviewed: 2 October 2023
Dan
CanadaI would recommend adding Kleenex to room and maybe upgrade to two ply toilet paper.
I booked last minute. Got a whirlpool room which was great. Every thing worked well
Stayed in October 2023
Reviewed: 28 September 2023
Fathah
Canadaall good
good
Stayed in September 2023
Reviewed: 25 September 2023
Patrick
CanadaEverything was ok
Nice and clean
Stayed in September 2023
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