Reviews of Comfort Inn & Suites 2 stars
135 Gibbons Street, N7A 3J5 Goderich, Canada
#4 of 12 hotels in Goderich
Guests' ChoiceReview score
Based on 316 hotel reviews
8.6Score breakdown
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Cleanliness
9.2
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Comfort
9.1
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Location
9.3
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Facilities
8.8
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Staff
9.1
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Value for money
8.3
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Free WiFi
8.9
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Reviewed: 18 August 2022
Bouchard
Canada1 review5.0Passable- • Leisure trip
- • Couple
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Breakfast
The breakfast was poor
Stayed in August 2022
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Reviewed: 18 August 2022
James
Canada5 reviews7.0“It was a comfortable stay with a good breakfast and we enjoyed the pool.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
We had a few problems such as phone not working, and the door stop in the bathroom needed fixing,
Very good breakfast with several choices.
Stayed in July 2022
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Reviewed: 14 August 2022
Oleksii
Canada8 reviews1 helpful vote6.0“OK for a short stay but don't book because of the pool”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- Nasty pool - don't book this hotel because of the pool. Too cold, muddy water, algae, disgusting! - Windows do not open. - Poor soundproof, kids upstairs were jumping and we thought the ceiling would fall down. - You need to be really lucky to get your eggs or meat for breakfast or come early. Maybe that was because they close the breakfast at 9:30am and that is when most of the people come in. The schedule needs to be adjusted during summer when more people stay for leisure and not for business. - The staff will need to work hard to justify the asked price.
- Spotlessly clean and well equipped room. - Comfortable beds. - Almost everything looked brand new.
Stayed in August 2022
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Reviewed: 13 August 2022
Erin
Canada1 review6.0“would not go back and wouod not recommend but the staff were friendly”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
pool was closed and when was reopened there was algae all over the stairs and bottom of the pool-did not go in once during our stay. breakfast items were not replenished quickly-there were a lot of people in there, limited places to sit. overall value was not worth the money for lack of pool use and limited breakfast items and space
was clean, staff were friendly, good location
Stayed in August 2022
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Reviewed: 12 August 2022
Bill
Canada1 review6.0“For 200 a night I'm a little disappointed”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Pool out of service. Breakfast was sub par. There was no butter. No cream cheese . The coffee was terrible Waffle machine broken.
Staff and room where fine.
Stayed in August 2022
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Reviewed: 8 August 2022
Kayla
Canada2 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Slow elevator, a/c unit in the room was so loud that I couldn’t sleep, breakfast was lacklustre.
Location is great. Excellent parking.
Stayed in August 2022
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Reviewed: 1 August 2022
Judy
Canada1 review5.0“Adequate.”- • With a pet
- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Curtains could close across full window block light outside. to
Stayed in July 2022
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Reviewed: 1 August 2022
Tyler
Canada1 review3.0Poor- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
See review
Already left a review on Comfort Inn Goderich site
Stayed in July 2022
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Reviewed: 13 July 2022
Margaret
Canada6 reviews5.0“It was ok”- • Leisure trip
- • Solo traveller
- • King Room - Non-Smoking
- • Stayed 1 night
The rate promised breakfast. It was the worst breakfast. The tables were dirty in the eating area and several of the machines were "out of order". The only eggs available were hardboiled. The coffee was awful.
The room was clean and comfortable.
Stayed in July 2022
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Reviewed: 4 July 2022
Ajay
Canada3 reviews7.0“overall it was good.”- • Business trip
- • Family with young children
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
Rooms were not given opp or sideby side. Even after asking the reception at the check in, she did not even attempt to look for it. It was very pricey for one night. Paid over $800 for two rooms !
breakfast was good. less choice though.
Stayed in July 2022
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Reviewed: 27 June 2022
Ann
Canada1 review4.0“Hotel room was fine - payment for room was a nightmare.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
The staff at the front desk weren't to 'with it'. - Comfort Inn - GODERICH, ONTARIO We had a huge problem with our booking. Original booking was done online at the Comfort Inn website for the evening of Saturday, June 25th, 2022 - GODERICH, ONTARIO. We discovered that we could go a day early (work responsibilities changed and we had the opportunity to add another day to our getaway), therefore, I called the hotel DIRECTLY and added the additional evening. We arrived at the hotel and our booking did not show in the system. I had the booking in an email in my phone to prove it (for both nights) but it didn't seem to matter. I have already been billed by Booking.com for my original booking of the evening of June 25th (I have my Visa statement). The person at the front desk ended up cancelling my reservation (?? but remember, this reservation didn't show in the system ????). He then re-booked our room for 2 nights and I had to pay June 24th and June 25th at the hotel. So, to sum it up, I have paid 'twice' for the room that I booked for June 24th - online and then again at the hotel. I would appreciate it someone would contact me regarding this as I have money owing to me. The original booking that was done online for 1 evening - June 25th - was $337.87. The total bill for 2 nights at the hotel was $449.74. I am owed $337.87. The front desk person told me that I'd have to solve this problem with VISA and did not offer to 'make things right' at the hotel. This was at approximately 11:30 pm, Friday, June 24th/22 - which was also our 39th wedding anniversary - great way to end our anniversary with this experience - NOT ! My email address is: davanhove@gmail.com My phone number is: 519-983-6101 Looking forward to hearing from you. Thank you
The room was fine and mattress was very comfortable.
Stayed in June 2022
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Reviewed: 20 June 2022
James
Canada12 reviews6.0“The experience was dampened due to the incorrect billing upon check in.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
There was a mixup with the billing upon checking in. Put a bit of a damper on the evening not knowing what to expect at check out time. The bill was 3 times as much when we first checked in and I was told not to worry about it. They would get it sorted out. However upon check out, the bill came to what I was originally quoted. But, as I say, we worried all night not knowing what the bill would be in the morning believing that we would be in negotiations in the morning.
Breakfast was very good
Stayed in May 2022
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Reviewed: 15 May 2022
Pereira
Canada1 review6.0“Pleasant”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Breakfast could have been better. Little healthy options for families who watch what they eat. We were hoping there would be a good source of protein but we were disappointed. Lots of sugary / cheesy food.
Location great. Very clean and comfortable. Staff were very friendly. One woman even turned on the water machine so I could fill up my child's cup before we left the hotel. Would return.
Stayed in May 2022
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Reviewed: 9 May 2022
Andrew
United States2 reviews4.0“Staff were excellent, hotel clean: 2.5 out of 5 stars”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
For my room being a suite, the size of the room was smaller than what was expected it to be. I was at a hotel the night before in Sarnia, and the suite I had there was almost 3/4 bigger in size than what I had at the Comfort Inn. The cost of the room in my opinion, was quite overpriced. Bed was very uncomfortable as was the pull out couch for my son
The location of the hotel is perfect. Very accessible for anywhere you want to go in town. The front desk ahs lots of brochures for restaurants and different things to do. Can't say enough about the staff.......very pleasant and professional from the minute we walked in the door. Parking lot very spacious and lots of handicap parking for those like myself who require that.
Stayed in May 2022
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Reviewed: 7 November 2022
Anonymous
Canada3 reviews9.0“A welcoming, clean hotel with very friendly staff.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
We were in room 219 and faced the parking lot. Noisy as people left in the morning
Excellent staff! A very welcoming arrival at the front desk Everything was clean. Pool was great. Neighbourhood great for a morning walk
Stayed in November 2022
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Reviewed: 24 April 2025
Rohit
Canada8 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2025
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Reviewed: 25 February 2025
Sandy
Canada20 reviews5 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2025
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Reviewed: 21 February 2025
Dustin
Canada10 reviews10Exceptional- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2025
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Reviewed: 23 January 2025
Ziren
Canada7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
There are no comments available for this review
Stayed in December 2024
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Reviewed: 26 December 2024
Maria
Canada2 reviews9.0“Great Hotel with Great Continental Breakfast & Good location”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 16 December 2024
Lili
Canada7 reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
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Reviewed: 28 November 2024
Sandra
United States20 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
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Reviewed: 2 November 2024
Donald
Canada1 review10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
There are no comments available for this review
Stayed in October 2024
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Reviewed: 28 October 2024
Rob
Canada8 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
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Reviewed: 27 October 2024
Tina
Canada1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
