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Reviews of DoubleTree by Hilton Windsor, ON 4 stars

333 Riverside Drive West, n9a 5k4 Windsor, Canada

#1 of 19 hotels in Windsor

Guests' Choice

Review score

Based on 500 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 151 – 175

  • Reviewed: 9 February 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was nice and check in was easy the room was nice and comfortable

    Stayed in February 2023

  • Reviewed: 5 February 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    Probably the cleanest hotel I've ever stayed at. The cookie I was given upon check-in started everything on the right foot.

    Stayed in February 2023

  • Reviewed: 30 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite with Water View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fantastic

    Stayed in January 2023

  • Reviewed: 24 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 2 nights
    • Submitted via mobile

    No hot water for most of our stay.

    Stayed in January 2023

  • Reviewed: 6 January 2023

    10
    lovely environment, helpful staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The River Room restaurant needs some tightening up on their menu. The dining room is beautiful but the breakfast was a little disappointing.

    The finishings and furnishings throughout the property are excellent. Fresh, clean and comfortable. We liked the bed pillows so much that we purchased 2 of them to take home!

    Stayed in January 2023

  • Reviewed: 5 January 2023

    10
    excellent
    • Leisure trip
    • Family with young children
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    Restaurant

    Room

    Stayed in January 2023

  • Reviewed: 2 January 2023

    8.0
    Beautiful hotel & romantic! Right by the border.
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night

    Taste of eggs benedict wasn't as expected but the restaurant overall was beautiful. I almost would prefer a buffet breakfast instead!

    Breakfast was included with our stay. I assumed it was like a brunch but it was a sit down breakfast where you choose one item on the menu and coffee or tea is included. The aesthetic of our eggs benedict was nice and the restaurant itself had a nice view.

    Stayed in December 2022

  • Reviewed: 19 December 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Room - Mobility/Hearing Accessible with Roll-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    We really like the location and the room they provided for us had an exceptional view of the river.We can opened our curtains and the magnificent lights of the Detroit side reflects the water.We are able to do our walking exercises anytime we want to outside the hotel.They had also a delicious menu as well as their wine.The swimming pool also is great as well as the 24 hour fitness.Staffs are helpful.Parking is very convenient as well.

    Stayed in December 2022

  • Reviewed: 16 December 2022

    10
    We will stay there again.
    • Leisure trip
    • Couple
    • King Studio Suite with Water View
    • Stayed 2 nights
    • Submitted via mobile

    the building is a new building and is centrally. it is right on the waterfront with fantastic views of the Detroit skyline. they also have added security features, with the elevator. for the guests who stay there.

    Stayed in December 2022

  • Reviewed: 2 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    I had to wait for more than half an hour to get checked into the room. There were multiple agents in the front desk but it seemed that only one was working or they were having issues with the system. The pool area was messy and there were a lot of dirty towels in the floor.

    The room was really nice and the view was great. It was clean and comfortable.

    Stayed in November 2022

  • Reviewed: 1 December 2022

    10
    stayed there for one night, wish it could’ve been more.
    • Leisure trip
    • Couple
    • King Studio Suite with Water View
    • Stayed 1 night
    • Submitted via mobile

    nothing, everything was perfect.

    property was extremely clean and well put together! My fiancé and I were only there for one night and I wouldn’t have stayed anywhere else! our room had a great view of the water and was also very clean and updated. Great job DoubleTree!

    Stayed in November 2022

  • Reviewed: 28 November 2022

    8.0
    Nice hotel with great view across river to Detroit.
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night

    My remote wouldn't work. After checking and replacing batteries correctly, still no change. I went into hallway, where I'd seen a couple employees working and asked one, who was cleaning adjacent room for help. He said, give me 10 minutes. Never showed. Went out again and caught another employee who took the remote and said she'd return with another. Never showed. Called front desk who said they'd have one delivered. Never showed. An hour later, front desk called and asked if I needed a remote. Had the remote in 5 mins and worked perfectly. Bad evening for the staff.

    Great setting and river view of Detroit. Good breakfast with great service. Convenient parking behind hotel.

    Stayed in November 2022

  • Reviewed: 28 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing. Great stay.

    Very clean and the staff was amazing! Cookies were a bonus!

    Stayed in November 2022

  • Reviewed: 26 November 2022

    9.0
    enjoyed my stay
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    I checked in as a rewards member but didn’t get the water and cookie on my arrival - Desk person seemed to be rushed although there wasn’t anyone checking in but me.

    I loved the view of Detroit from the room and the bed was comfortable. Bathroom was clean and had soap and shampoo in shower.

    Stayed in November 2022

  • Reviewed: 21 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Water View
    • Stayed 2 nights
    • Submitted via mobile

    Food options not the best Wish the dinning experience was a little better. I felt the breakfast was simple and did not seem worth $18 plus tip and tax. Nearby restaurants offering made to order breakfast for $15 plus t and t

    Stayed in November 2022

  • Reviewed: 15 November 2022

    8.0
    Beautifully decorated, excellent view & within walking distance of several restaurants & tourist attractions.
    • Leisure trip
    • Family with young children
    • King Room with Water View
    • Stayed 3 nights
    • Submitted via mobile

    Parking was inconvenient & not explained well at check in. Didn’t realize breakfast was extra. The process was not explained at check in and we were super confused.

    Beautiful view, very comfortable bedding & exceptionally clean.

    Stayed in November 2022

  • Reviewed: 13 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    parking is a pain . especially if you have a truck can’t get I. to the garage

    breakfast was amazing g . well worth the money . bacon was cooked perfect

    Stayed in November 2022

  • Reviewed: 12 November 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is good, but could be better.

    Staff, fitness center and location

    Stayed in November 2022

  • Reviewed: 25 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower took forever to warm up. At least 5 full minutes having to run before any warm water started to flow. A/C unit was a little too noisy at night.

    Very clean, great amenities, loved the pool for an early morning swim workout. Also a nice gym. Nice decor, modern and updated. Lovely staff.

    Stayed in October 2022

  • Reviewed: 25 October 2022

    10
    great spot!
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    the only complaint is the body wash in the shower was empty and I had to use the bar of soap. it’s a little dry for the skin

    it was very nice and we had a beautiful view. I would definitely stay there again!

    Stayed in September 2022

  • Reviewed: 24 October 2022

    10
    Clean, quite, convenient stay in the heart of Windsor. Beautiful skyline
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    When I checked in they didn’t have the room I reserved available. Considering I booked this room a month in advance I was a little disappointed. Our stay was lovely, clean quite room, comfortable beds, we would definitely stay at this location again.

    Breakfast was delicious great selection, clean. Service was great as well.

    Stayed in October 2022

  • Reviewed: 22 October 2022

    10
    as they say in French - cet hôtel offre un excellent rapport qualité-prix
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    fabulous location, great room, wonderful bed and good breakfast - it also felt brand new when we stayed there. make sure you book with a view if the Detroit skyline, it is breathtaking.

    Stayed in September 2022

  • Reviewed: 6 October 2022

    9.0
    Wonderful Hotel for a weekend stay in Canada and Detroit
    • Leisure trip
    • Couple
    • King Room with Water View
    • Stayed 1 night

    The quality of the breakfast food was sub-par. But the service was very nice. The shower in the gym/pool changing room needs an update.

    A lucky mistake made me book the Hotel, as we wanted to visit a Detroit Lions Game and connected it with a weekend adventure. But even if the Hotel is only 1.4 miles away from Ford Field, it's in a different city and even a different Country. So bring your passport when you make the same “mistake” as me. The hotel is directly at the Detroit River and a beautiful promenade, has a connected Parking Garage for nice parking and a wonderful view for the Detroit Skyline. Everything is super fresh and clean - I assume it's just shortly renovated or new. The very nice service got us not only the warm cookies but also a room on the 16th floor with Waterview and this view was amazing. The bed is comfortable, the pillows amazing and the whole room was very clean. The bathroom has a spacey shower, maybe some illogical errors regarding doors and entrance placement but it worked out. Highlight of the Hotel for us was the well equipped Gym and the pool with a large window front to the Skyline and River which is amazing. The shower in the changing room should be repaired - but that's a minor inconvenience. The breakfast buffet was shared with the Best Western Hotel next door and had the best amazing service I ever had at a breakfast buffet. So nice, caring and up to every

    Stayed in October 2022

  • Reviewed: 6 October 2022

    10
    EXCELLENT LOCATION
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    THEY SHOULD EXPLAIN WHERE TO PARK

    DECOR, LOCATION AND COMFORT WERE AMAZING!

    Stayed in October 2022

  • Reviewed: 4 October 2022

    9.0
    excellent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The pillows are too puffy (I know it is hard to suit everyone)

    our stay was perfect

    Stayed in October 2022

Showing 151 – 175

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