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Reviews of Hospitality Inn 3 stars

500 West Columbia Street, V2C 1K6 Kamloops, Canada

#46 of 46 hotels in Kamloops

Guests' Choice

Review score

Based on 379 hotel reviews

4.1

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    5.1

  • Location

    6.6

  • Facilities

    4.7

  • Staff

    5.9

  • Value for money

    5.5

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 20 March 2025

    5.0
    Good budget friendly option if you are OK with the basics.
    • Business trip
    • Solo traveller
    • Room with One Bed
    • Stayed 1 night
    • Submitted via mobile

    Property could use upgrading and or renovations as it's outdated.

    Good value. Good location. Follow up call prior to check in was appreciated. Clean, comfortable bed. .

    Stayed in March 2025

  • Reviewed: 16 January 2025

    3.0
    I was not impressed won’t be back.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, customer service, appreciation, ability to tend to customer needs and requests very poor Wifi and hot water… not happy at all wouldn’t recommend to anyone

    No breakfast😟

    Stayed in January 2025

  • Reviewed: 5 January 2025

    4.0
    Disappointing room
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 1 night

    The room was gross. I'm usually not horribly picky about places, but I got there at 8 and the person wasn't even at the desk. I had to call, even though it said check-in was before 9. When I got into my room, the thermostat was broken and there was a space-heater fan on one of the bedside tables. It was -4 outside. There was hardly any light. It smelled of mold. The bottom of the bathtub was next to black and the shower was only at about 5'6. Maybe lower. It was only up to my chest. The coffee machine didn't work either. It just boiled up top and then spilled out the bottom. I'm not sure how the other rooms are, but I don't think I will be staying at this place again.

    It's in a good, central location. It was inexpensive.

    Stayed in January 2025

  • Reviewed: 25 November 2024

    3.0
    Pat the extra and go somewhere else.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy neighbours was playing music until 3am. Power went out because I used a microwave. Room doesn’t feel clean.

    They catered to my off hours emergency within 30mins. The power went out because I turned on the microwave and it turns out the whole room only has one power/plug?

    Stayed in November 2024

  • Reviewed: 1 October 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Internet and cleanliness was below average

    Stayed in September 2024

  • Reviewed: 25 September 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poll is very dirty Burn in the house

    Stayed in September 2024

  • Reviewed: 2 September 2024

    3.0
    You get what you pay for maybe less
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pool wasn't operational tv didn't work in the first room wasn't clean

    Not much the entire place needs renovation

    Stayed in August 2024

  • Reviewed: 21 August 2024

    4.0
    Was disappointed in the appearance for the price I paid
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 1 night

    room smelled funny. No instructions for coffee machine, no carafe for coffee, Window didn't close so heard the neighbors all night. The cost for the stay, way too much.

    staff was great! TV didn't work and he came and fixed it but had to go and get another remote. Was quick which was appreciated. Polite and helpful for sure.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    5.0
    An old building that should be torn down and rebuilt.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a foul smell l like swamp water.

    It was quiet.

    Stayed in August 2024

  • Reviewed: 26 July 2024

    3.0
    Shocked state of Room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The windows had dead bugs at the bottom of it Walls were not clean. Mold on the bathroom ceiling The cups that came with th coffee maker not in a good state. The plastic cups were melted. The paper cups were not in a sealed plastic. Only decaf coffee bags were available. The bath tub was all scratched / scoured

    The beds were clean. The toilet bowl was clean.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Little bit run down and dirty

    Curry joint next door was delicious

    Stayed in July 2024

  • Reviewed: 18 July 2024

    3.0
    Not family friendly, used as a place to buy drugs.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Before we even entered our room, other gusts of the property offered us drugs. The staff were usually not around or difficult to locate. It was obvious that this type of business was tolerated by the facility, who turned a blind eye to the drug dealing going on.

    Its proximity to shopping locations.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    5.0
    Doors lock
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room door didn't lock so we did a room change and when I went to check out I got locked in the room and their was no landline and the front desk number on the internet was incorrect so it was a little bit scary .. panicked a bit... Was 25 mins late for check out due to this reason. And front desk didn't take me seriously and tried to charge me a late check out fee...

    Beautiful view

    Stayed in June 2024

  • Reviewed: 8 July 2024

    4.0
    My stay was good enough for the 2 days but please folks clean the place up.
    • Leisure trip
    • Solo traveller
    • Double Room with View
    • Stayed 2 nights
    • Submitted via mobile

    I did not like the smell in the bathroom and the look of the stained bath tub. The sliding door to go out side was dirty too. Pick up the cigarette buts please!!

    I liked the swimming pool was clean and refreshing swim. Also had a outdoor BBQ for guests to cook your own food.

    Stayed in July 2024

  • Reviewed: 8 June 2024

    3.0
    Gross. Never again
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Filthy carpet. Of course place is old and run down but this was disgusting

    Utterly filthy carpet. They were sticky they were so dirty and too many stains, large and small to count. You think they could spend 40 minutes and tear up carpet then put some cheap but washable linoleum down!

    Stayed in June 2024

  • Reviewed: 6 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    Towels were badly stained Air conditioning not fitted right. Didn't dare to try gaps of an inch or more. Coffee pot not working. Needed to get cups and so unable to make coffee.

    Picture sliding door. Unfortunately the windows were quite dirty.

    Stayed in June 2024

  • Reviewed: 24 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The other guests some of them were fighting and drinking all night was quite disturbing.

    The front desk staff was awesome,super polite and very friendly.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Maybe new owners , they can make this a better place with some upgrades and exterior refurbishment. My wife would never
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Good Priceline

    Stayed in May 2024

  • Reviewed: 23 April 2024

    5.0
    good enough for rest and go, not for lingering
    • Leisure trip
    • Couple
    • Double Room with View
    • Stayed 1 night

    electrical plugs are a hazard, TV didn't receive cable

    relatively easy to get to. nice view of the hills and city

    Stayed in April 2024

  • Reviewed: 7 April 2024

    5.0
    Try to make safe and comfortable stay for the guest
    • Leisure trip
    • Couple
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    The back door was not working properly. Anyone can open from outside. Not comfortable at all. The door curtains as not completely covered the door. People can see from outside to inside.

    Good location

    Stayed in April 2024

  • Reviewed: 29 March 2024

    3.0
    Good price but won’t stay there again.
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 1 night
    • Submitted via mobile

    Insecure patio door, filthy floors and less than clean table surfaces.

    I didn’t pay much. Nice staff. Clean sheets and tub and bathroom fixtures.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Room with One Bed with View
    • Stayed 2 nights
    • Submitted via mobile

    Really run down, noisy guests, worried my truck was going to get stolen or broke into

    The view

    Stayed in March 2024

  • Reviewed: 25 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Room with One Bed
    • Stayed 2 nights
    • Submitted via mobile

    crooked floors, no hair dryer, bathroom could be cleaner, towels should be white, uncomfortable blankets

    Privacy, view from the room, easy check out, quiet area

    Stayed in March 2024

  • Reviewed: 13 March 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very dirty and nasty.. room was smelling and too untidy

    View in back if room

    Stayed in March 2024

Showing 1 – 25

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