This is an older hotel. The TV was very small, 32" I think. The pool was too cool for us to use. You had to stretch to see the river from the first-floor rooms. Parking was an extra charge. No free breakfast.

What I really liked about our stay was the location. Niagara can be a very busy active place with lots of visitors and noise late into the night, however this location is on the edge of the tourist area and was nicely quiet and yet in easy walking distance to many of the places we like to visit and see. We used the jacuzzi several times. I liked they provide a list of the local TV stations in the room, not all hotels provide that.

Stayed in September 2022

I like the convenience of this hotel like room and amenities

Stayed in September 2022

Paying for parking. Breakfast not included. Toilet doesn't flush properly.

The location is close to everything especially Clifton Hills. The room was clean and the bed comfortable.

Stayed in September 2022

VERY outdated old carpet everywhere, rooms are clean however small washrooms with broken shower tiles. They could definitely use a remake especially as it's a tourist destination. It's embarrassing as a Canadian to have worldwide visitors come and would stay at such an outdated hotel such as this foe the price of 300$ a night.

Location was very good from the falls.

Stayed in September 2022

I love this hotel. It's in a good spot your away from everything but close enough to walk to cliffton hill

Stayed in September 2022

This review has been hidden because it doesn't meet our guidelines.

We got a really old out dated room this time. The shower head was extreamily short in the bath. I'm average hight of 5 foot 7 inches and It was at my neck so I really had to bend down to wash my hair. This was the 1st time we have ever had an out mated room like this .. wasn't the best especially for the price I was expecting a ni e room as per usual.

We have came to this hotel every year since 2015 normally always a great experence. Staff is always friendly. The view I wonderful. They are very accommodating to any requests. Kids likes the pool area.

Stayed in September 2022

Need little renovation to be done like replacing the carpet and bathtub.

I like the view, price was affordable and 5 mins walk to Niagara Falls view.

Stayed in August 2022

the stuff wasn’t so welcoming and the parking costs 15$ a day

i liked the room, it was very clean and pleasant. it is 5 min walk from the noisy center

Stayed in September 2022

the owner coming up to me when I first walked in and say that Im with the bachelor party and and its a family institution and things are quiet at 11. I was there with my new girl friend. I explained that and he was sorry I didnt like how he jumped to conclusions. the next day he offered an older couple free breakfast and we we offered nothing.

it was good. very nice and good view

Stayed in September 2022

view

Stayed in August 2022

The rooms needs to be update and so does the photos

Location towards the falls and Clifton hill was great

Stayed in September 2022

The room could be bigger.

Service, location, price for family.

Stayed in September 2022

Very humid in the room and the carpet needed a shampooing and didn't like the resort fees

Room was nice with a huge hot tub and the location was perfect.

Stayed in September 2022

decor is outdated I was unaware that we had to pay for breakfast I was unaware that we had to pay for parking i was unaware that you did not clean our room during our stay. some staff were nice, but others border line...

the security guy on saturday night was really nice and helpful

Stayed in September 2022

The balcony had dozens of massive spiders everywhere!!!

Stayed in September 2022

Facilities look outdated, but it was still okay.

location is perfect! walking distance to Niagara falls. Very friendly & helpful staff & crew..

Stayed in August 2022

dirty balcony and our neighbours flooded us

Good location and friendly staff ready to help

Stayed in September 2022

No flexibility in checkin times, not very impressive wifi, and rooms kind of old.

Clean room and walkable distance from the falls

Stayed in August 2022

We heard some drilling or room maintenance at 1am in the morning which woke some of us up.

The front desk was amazing! They were welcoming and even helped my girlfriend find the closest place to pick up some tylenol for her headache. Parking was validated until 3pm after check out, so we had time to walk around the falls and Clifton Hills without having to worry about our parking. The location of the hotel is walking distance to the falls and Clifton hills. The Bird Kingdom across the street is a fun attraction as well!

Stayed in August 2022

Good

Stayed in July 2022

Room didn’t have air conditioning.

great location. The pool area was nice.

Stayed in August 2022

$15 dollars extra for parking, wasn’t enough lighting in the room.

perfect location, was able to walk to all attractions. The rooms were clean, the pool area was nice and clean.

Stayed in August 2022

Parking

Stayed in August 2022

When checking out the concierge at the desk did not have a pleasant greeting or a smile.. she looked miserable and looked like she did not want to be there... As I am also in customer service it is always service with a smile :)

Loved the room with the Hot Tub and loved it was on the ground floor.. very clean and quiet.. will be staying here again in the future.. plus their was a lovely young lady when we checked in that informed us about Caribbean food in the area.. We were very happy with the food and how she went out and beyond to find this for us!!! Thank you!!

Stayed in August 2022