nothing

everything

Stayed in November 2022

nothing

location

Stayed in December 2022

Nothing.

The hotel is situated really close to the falls, so you can walk to the site. The room was spatious and the beds really comfortable. The pool and sauna work till 11pm.

Stayed in December 2022

Not at this moment

The receptionist Susan was wonderful and extremely pleasant.. she made sure we had everything we needed and more.. the room was excellent..w loved the hot tub and the bed..

Stayed in December 2022

jacuzzi tub was very nice and relaxing

Stayed in December 2022

I would return anytime

Stayed in September 2022

Heating system old and noisy Adtitional fee for parrking. Should be part of the stay. No beakfast Expensive Please don't use falls view in the name because there is no direct falls view. It is tricky.

Location near falls.

Stayed in November 2022

Tbh my last stay the room was perfect. But no outlets in walls. All outlets were in tables so the charging was poor. No outlet in bathroom either. Otherwise it was the best room view ive had.

Honestly I love this place. I Stay here all the time. Perfect location , great price. Awesome staff.

Stayed in November 2022

this was an awful visit there was loud music played all night kids running up and down hallways playing ding dong ditch on our door the staff said if was free breakfast and then it turned out to be 15$ each

nothing

Stayed in November 2022

Location was great! Pool was nice as well as the hottub! Room was clean. View was amazing!

Stayed in November 2022

TV had been left unplugged. Room lighting could be improved.

Hotel is close to Fallsview Casino, Bird Kingdom and Clifton Hill. The room was large and air con was effective. Bed was very comfortable. Servicing wasn't performed due to COVID (Oct 2022) but staff were prompt in providing more utilities when asked.

Stayed in October 2022

nothing!

my family and I travel to Niagara Falls often and always stay at this hotel. every time we come it’s always an enjoyable experience. the view is amazing, staff is lovely, pool is great & so is the hot tub. always a relaxing stay & will always stay at this hotel every time I am there!

Stayed in October 2022

They chrage you for a hundre dollar for a deposit buy don’t refund it.

Stayed in October 2022

There are 3 travel lodges in Niagara

Room was STUNNING. Individual working the front desk FANTASTIC. Best Anniversary ever !!!! <3

Stayed in October 2022

room and balcony policy

location

Stayed in October 2022

The room had 3 outlets, 1 didn’t work, 1 behind the nightstand had the phone and light plugged in. The last outlet had the tv and a power bar plugged in. The power bars cord was torn and would stop working. Tv didn’t work. Wifi constantly cut out or wouldn’t connect. Bathroom “vent” (hole in the ceiling) is directly over you in the shower making you feel watched. The water for the toilet would never stop running and barely flush.

The 2 male, 1 female staff members we seen were nice and friendly. Not overly crowded. Clean, comfy beds. Lobby, Pool and hot tub area was very clean!

Stayed in October 2022

Nothing.

The employee in the dinner for breakfast was so nice and helpful even If she had her hands full. She's excellent at her job.

Stayed in October 2022

Paying to park in a hotel you paid to stay at

Location

Stayed in October 2022

Very big room, huge balcony with a view on the river and fall. Nice pool with a sauna. Very clean and calm. What i like is that is 5 minutes by foot from the main street with all the restaurants and activities but snce it's a little more secluded we dont hear people walking and screaming outside all night. Perfect for families or couples.

Stayed in August 2022

Bit tired now

Staff location food at breakfast

Stayed in October 2022

Nothing

The room was very clean and comfortable.

Stayed in October 2022

it was’t near the downtown area.

Stayed in October 2022

Staying 5 nights and having to bother the reception for coffee, garage bags, cups every day was ridiculous. If housekeeping is not replenishing the stock, why not leave a table for it at the front desk. This would save the receptions from having to deal with this along with guests arriving and checking out. I can understand no housekeeping, but you think they would have a something set up for guests. The charge for the breakfast was $13 per person, and was terrible. Bring back the continental breakfast of fresh muffins and a yogurt cup would be so much healthier than eating reheated old food. Hot Tub was dirty, and I am sure the water had not been tested nor treated in quite some time. Pool water was ice cold. Bathroom was not clean, corners had dirt and the vent above the shower was full of dust. Couch in our room had broken springs and we could not sit with out using pillows from the bed. We are normally not that particular, but I will not stay again. Staff was wonderful, helpful and always smiling.

Location was perfect, away from the main strip, which we liked very much. Balcony was a lovely touch and one of the main reasons we chose this hotel

Stayed in September 2022

dated , small bathroom, we have family in Ontario, so we first of all wanted a cot or maybe an option for a larger room, was rudely questioned on how would we ever have room for a cot!! second unfortunately we had a family emergency and left one day early from our reservation, and was not refunded !!

good location, very dated and no maid service available

Stayed in September 2022

The room was so outdated, and needed repairs as it has water stains and cracks on the ceiling

Stayed in September 2022