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Reviews of MTN House By Basecamp 4 stars

1 Silvertip Trail, T1W 2Z7 Canmore, Canada

#6 of 30 hotels in Canmore

Guests' Choice

Review score

Based on 1084 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 5 April 2025

    10
    The best hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    This is by far the best hotel we’ve ever stayed at! The interior is absolutely stunning, with incredible attention to detail that makes the whole experience feel luxurious. The service is outstanding, and the staff goes above and beyond to make you feel welcome and comfortable. The hotel’s restaurant is also fantastic – we had the most delicious pizza there! Everything about this place has exceeded our expectations, and we can’t recommend it enough. It’s truly a five-star experience in every way!

    Stayed in April 2025

  • Reviewed: 5 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Awsome hotel

    Stayed in April 2025

  • Reviewed: 5 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel and perfect base for exploring Banff. The room had everything we needed and the beds were super comfy. The in-house restaurant was also quite good.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    Perfect !!
    • Leisure trip
    • Couple
    • King Room (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Wonderful decor, super comfortable accommodations !

    Stayed in April 2025

  • Reviewed: 2 April 2025

    10
    A wonderful retreat in the mountains!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    We look forward to when there will be options for swimming and spa.

    We love the location, the view, cleanliness, great staff and the food!

    Stayed in April 2025

  • Reviewed: 30 March 2025

    10
    Very impressed with location, service, and atmosphere. Photo Booth was a nice touch.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Electronic check in and check out was brilliant. Food at the restaurant onsite was delicious and impeccable service. Room was spacious and clean. Very impressed and will return.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable room and restaurant had good food!

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Great atmosphere, helpful staff
    • Leisure trip
    • Solo traveller
    • King Room (Not Pet Friendly)
    • Stayed 6 nights
    • Submitted via mobile

    I did the whole trip alone without a car which works well if most of the activity are in Banff. For Canmore, public transport is not perfect for this location, but moving around without a car will get easier once the hotel adds rental bikes (I understood it will be in the summer of 2025)

    Great hotel! Good atmosphere and friendly, helpful staff. Spacious rooms - great value for money at the time of the year I was traveling (February)

    Stayed in February 2025

  • Reviewed: 24 March 2025

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • King Room (Not Pet Friendly)
    • Stayed 3 nights
    • Submitted via mobile

    Modern, clean room. Comfortable bed. Handy fridge. The toiletries smelt lovely.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    9.0
    Nice Stay in Canmore
    • Leisure trip
    • Solo traveller
    • King Room (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    Parking is limited…a bit of a struggle to make sure you’ll have spot, especially if you go out in the evening and come back past 10 pm, considering most of us will need a car while in Canmore, at least one parking spot should be guaranteed…, on site restaurant and bar is pretty good but closes at 9 pm and the selection of snacks and drinks past that hour is rather lacklustre,

    The hotel seems brand new, very clean, with a nice sober decor, the fireplace in the lobby is a great idea, the room was large, clean and comfy, the staff was courteous and available, the location is accessible, great place to be!

    Stayed in March 2025

  • Reviewed: 23 March 2025

    10
    Exceptional
    • Business trip
    • Couple
    • King Room (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Nice new place, bed was exceptionally comfortable. We had a really pleasant stay and will be back again. Enjoyed the food in the restaurant too

    Stayed in March 2025

  • Reviewed: 21 March 2025

    8.0
    Great
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    NA

    Very unique design and friendly staff and clean room

    Stayed in February 2025

  • Reviewed: 20 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    There are no microwaves in the room

    The location is so close to everything in Canmore.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 1 night

    checking in and lack of reception

    none

    Stayed in February 2025

  • Reviewed: 19 March 2025

    10
    Perfect spot ! Great views ! Everything was lovely & clean !
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Great location to the town of Canmore !

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Executive Suite (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant didn’t offer breakfast I think it could be a great addition to this amazing property .

    The staff was very friendly , helpful and knowledgeable . The restaurant is also delicious and convenient no need to go anywhere .

    Stayed in February 2025

  • Reviewed: 15 March 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Queen Room (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Very easy check in. Pleasant helpful lady at front desk Shower water pressure a little weak. Very small hot tub, but if new Nordic Spa gets completed, that will be a huge improvement

    Stayed in March 2025

  • Reviewed: 14 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    Other guests unsocialized pets

    All of it was great, one issue on our first night and was rectified immediately, liked it so much we cancelled plans for the next leg of the trip and rebooked for the second night

    Stayed in March 2025

  • Reviewed: 14 March 2025

    8.0
    Overall nice stay, just a few issues.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 4 nights
    • Submitted via mobile

    The only downfalls we had were that the housekeeping staff made an unnecessary amount of noise/banging in the early hours which isn’t great when people have been out hiking/skiing the previous day. Also, the grab to go staff weren’t very attentive; when we went down for coffee and asked for water she said no and didn’t give any other options for this.

    The rooms were really nice and was in a good location

    Stayed in March 2025

  • Reviewed: 13 March 2025

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Clean and friendly staff.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room (Not Pet Friendly)
    • Stayed 3 nights

    none.

    We had such an amazing stay at MTN House Basecamp in Canmore! The staff was super friendly and always happy to help. The rooms were modern, cozy, and spotless, with little details that made our stay extra comfortable. Waking up to those gorgeous mountain views every morning was the best! The location was perfect—just minutes from great trails, cute shops, and awesome restaurants and right next to Banff. It was the perfect spot to relax after a day of exploring. We’re already looking forward to our next stay!

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Great experience and would absolutely come back & recommend.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    I’m waiting for the spa to open and a little disappointed that the indoor parking isn’t available yet either.

    I’ve stayed here before and it’s been nice I appreciate the friendly staff and how clean the rooms are. I also enjoy the Nespresso in the morning and nice selection of teas in the room. The check in and out process is also very easy and I like that I don’t need a key card for the door. Overall, great stays.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    Like the hotel, it’s so nice and lovely
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 2 nights
    • Submitted via mobile

    Everything, especially the fireplace 😁😁

    Stayed in February 2025

  • Reviewed: 28 February 2025

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds (Not Pet Friendly)
    • Stayed 1 night
    • Submitted via mobile

    record player & fire

    none

    Stayed in February 2025

Showing 1 – 25

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