close to railroad tracks

modern and clean

Stayed in July 2022

Was quoted a high price and only preference was one king bed in room . Went on trivago and booked for less and there was more rooms available

Stayed in July 2022

N/A

Location

Stayed in July 2022

expensive

location and bar

Stayed in June 2022

probably didn’t asked our expectation, as, cleaning daily the room. close to the rail station. our room faced the rail station. trains with more than 100 road trail cars passed under our widows during all day long and night. the insulation is very bad. they could shift more customers to the other side.

very comfortable hotel.

Stayed in July 2022

Rooms with city view extremely noisy due to train tracks in front of the hotel. Trains are operating throughout the whole night, so it‘s perfect for rail enthusiasts but all others should book rooms on the river side). In-room air conditioning system available which tends to be even noisier than the trains outside. Pool area currently closed due to renovation (however, that was mentioned at booking, so we were aware of that) Staff quite unmotivated.

Located close to the center of Kamloops with coffee shops, bars and restaurants, all reachable by foot. Clean and spacious room, modern equipment. Small kitchen area within the living room. Parking available for hotel guests.

Stayed in June 2022

No free breakfast

Clean z, quite pet

Stayed in June 2022

although we had a room on the river/park side of the hotel, there are rooms on the other side which are exposed to the train tracks which can be noisy.

Off the main highway. Quiet hotel & clean hotel. newly renovated. Two restaurants to choose from with good food. parking was super convenient. Starbucks less than 300-feet away.

Stayed in June 2022

When we checked in only one staff member was checking in people and there was a long long line and it was frustrating having to wait for so long. Renting out the parkade to the public was a major issue. There was a hockey game and extremely low parking availability. When I’m paying $300 for 1 night, the least I expect is an on-site parking spot. I’d say most guests that night had to park on the street and there was a lot of unhappy guests including us. We also booked through booking . Com and there was zero memos that the pool was closed and that’s the only reason we picked this hotel, so we were majorly disappointed. Lastly, we asked if we could get some tea for our room, and they brought us a keireg tea pod but our room didn’t have a keireg so we couldn’t drink our tea.

The rooms were clean and nice, and hallways nice.

Stayed in May 2022

The train , the hot tub jets didn't work. Trouble sleeping

Decent food

Stayed in April 2025

No breakfast included

Really clean and convenient !

Stayed in April 2025

Being charged extra for a room at the back of the hotel as I wanted to be away from the train track. The room was still very noisy even though we had a room overlooking the park

Staff very friendly

Stayed in April 2025

Horrible. Absolutely horrible Couldn't check in because of booking.com didn't do the one job they're supposed to do.....

Stayed in March 2025

Weird parking

Modern, clean, good location

Stayed in January 2025

All went well. Clean and friendly

Stayed in January 2025

The room was filthy. Blood stains on the sheets (not an exaggeration) the curtains had stains that looked like happy man stains. I'm pretty sure if I had used a black light in there I would have just noped out of there.

Nice pool. Big hot tub. Common areas look very nice. Staff was professional and helpful. Location is hard to Beat

Stayed in January 2025

Nothing really they did an awesome job

the Room was Awesome Beds were very comfortable. Will stay again next year. Games at Sandman Centre

Stayed in January 2025

The room has been used and abused. And was so dirty. The previous guests items were still in the room upon check in.

The layout of the room

Stayed in January 2025

The disability is very close to the entrance which made it handy

Stayed in December 2024

The train noise was a little off putting to n the middle of the night but the staff at check in warned me about it. It didn’t disturb me as much as the the lorry driver who parked his U-Haul truck outside and kept the engine running!

Staff were great. Room was very comfortable if a little noisy because of proximity to rail line. Wouldn’t put me off though. Restaurants on site were excellent as were the staff.

Stayed in October 2024

Goods trains on one side throughout night. A number of homeless people wandering local streets and car park.

Really helpful receptionist who helped find a room near the lift on the river/park side of the hotel. Plenty of parking _ open air and covered. Restaurant on site. Park opposite.

Stayed in October 2024

N/A.

Very comfortable room overlooking the park and the lake. Great evening meal and breakfast. Friendly and helpful staff.

Stayed in September 2024

Sofa bed mattress very poor. Could feel bar that is underneath. Coming into building first door automatic but no button to open second door. Button to activate on inside hidden. Traveling with someone in wheelchair. Train noise not great. No warning as to that when booking rooms. Too late when you check in!!!!

Stayed in September 2024

Location is right beside train tracks and the trains run through all night. We got NO sleep. My bad, as I could have taken a closer look at a map before booking to recognize this. I was surprised to not have heard about it in the Google reviews, but then I found out they bribe people for 5 star ratings with a prize draw. In the room, the couch and ottomans looked like they fished them out of a bin at the Salvation Army, tattered, torn, and stained with a bleached spot on the couch. The bottom of the bathtub flexes down when you stand in it, which is unnerving. The moulding in the bathroom is damaged with paint chipping, with yellow grout in the shower. Generally dusty surfaces/ledges around the room, likely worse due to the train right outside, even though we are on the 5th floor. Windows and window sill track were filthy.

Location is convenient, if you have activities planned in town and you want walkable access, instead of easy on/off the highway. The room is spacious. Our interaction with the staff on check-in was pleasant, and the lobby looks nice and modern.

Stayed in September 2024

Lots of parking and easy access. The rooms were really nice and clean.

Stayed in August 2024