5577 Ellen Avenue, L2G 3P5 Niagara Falls, Canada
#42 of 76 hotels in Niagara Falls
Guests' ChoiceBased on 2520 hotel reviews
7.1Cleanliness
7.1
Comfort
7.3
Location
8.8
Facilities
7.0
Staff
8.6
Value for money
7.5
Free WiFi
7.7
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End of dialog contentReviewed: 10 October 2024
Deborah
IrelandRooms are in need to refurbishment, very dated and damage to the bath, just didn’t feel clean. The breakfast room was too small, not a nice place to have food
Great location, central to everything. Staff were very helpful and friendly.
Stayed in October 2024
Reviewed: 9 October 2024
Kazi
United StatesAll the properties really nice very close to the Niagara Falls. The parking area really great except the breakfast is very ordinary and very low quality and the stuff working in the breakfast is really unhelpful and unfriendly. Rest everybody in the room Service or the front desk people are really nice.
Stayed in October 2024
Reviewed: 9 October 2024
Becky
CanadaI was there for 2 nights, and our garbage was never taken out.
Stayed in September 2024
Reviewed: 8 October 2024
Maria
CanadaGood
Stayed in October 2024
Reviewed: 7 October 2024
Veronica
New ZealandNothing as it was good
Close to everything so no car really needed. Staff friendly and helpful. Car park undercover.
Stayed in October 2024
Reviewed: 7 October 2024
Ashton
United StatesUnfortunately we found a bug in our bed, we were offered a new room which was good. The hot tub had hairs in it when we tried to use it. The AC in our first room leaked. The floors in the first room were clearly dirty.
The staff were super friendly and willing to always help. The location was at max a 15 minute walk from the furthest attractions and just around the corner from Clifton Hill. Rooms were a good size for two people.
Stayed in October 2024
Reviewed: 7 October 2024
Robert
AustraliaBed was creaky and springs made noise whenever one of us rolled over or got up, that actually woke me up several times. Bath towels were like paper towels, dried my body and they were soaked.
Cheap, very close walking distance to the Falls. Breakfast not fancy but was ok for us. Room was quite big and had balcony which we didn't use but was there if you wanted to sit outside
Stayed in October 2024
Reviewed: 5 October 2024
Marlene
CanadaCould have more to offer for the breakfast
Wood floors, location and price.
Stayed in October 2024
Reviewed: 4 October 2024
Kristie
New ZealandLocation to the falls and entertainment streets.
Stayed in October 2024
Reviewed: 3 October 2024
Zenith
United StatesNo had water filters
Location
Stayed in September 2024
Reviewed: 2 October 2024
Andrea
GermanyVery clean room with a big, comfortable bed and a balcony, we arrived at 11 a.m. and got the room earlier. Good distance to the attractions and restaurants for a 5 minute walk but without any noise at night. Very friendly staff.
Stayed in October 2024
Reviewed: 1 October 2024
Irena
Czech RepublicThe room was dark and had only two small lights so it was very difficult even to unpack and the pack the luggages. I was also beaten by something during the night all over my body...
The location is great, indoor swimming pool was nice, also the recepcionists were really very helpfull, with earlier check in, orientation, parking etc
Stayed in September 2024
Reviewed: 1 October 2024
Renate
CanadaThe breakfast room is way too small, which meant long line-ups at breakfast time, and not enough seating.
The location is perfect. Pretty well everything is within easy walking distance. Our room was clean and spacious. The staff was friendly and helpful.
Stayed in September 2024
Reviewed: 30 September 2024
Brian
United StatesA little newer bathroom
price
Stayed in September 2024
Reviewed: 30 September 2024
Deborah
United StatesBreakfast
Location to the falls
Stayed in September 2024
Reviewed: 30 September 2024
Alfredo
MexicoArea was a little iffy and the person serving breakfast was not very hospitable. Not a friendly neighborhood and night time can be very scary. Also the building could use a good remodel, you can see it's degrading at certain parts of the building and rooms.
nice big room with a comfy bed and hot water, some staff was great and the early morning breakfast was nice. this place is more for solo travelers and courageous couples. Only a few blocks from main entertainment district.
Stayed in September 2024
Reviewed: 28 September 2024
Jen
United KingdomWindow would not open. No kettle or milk in room to make cup of tea. Could get hot water from coffee machine but no tea bags in room
Huge comfortable bed, whirlpool bath swimming pool and very helpful staff.
Stayed in September 2024
Reviewed: 25 September 2024
Gerald
United StatesNice pool. Decent breakfast. Nice room without balcony. Location is excellent ...staff is great.
Stayed in August 2024
Reviewed: 24 September 2024
Ledianis
CanadaThere is nothing in particular thet we didn't like.
Loved the location, very close to Clifton Hill and we could walk to the Falls from there. Beds were comfy and room was clean. Close to many restaurants as well. We really liked the included breakfast.
Stayed in September 2024
Reviewed: 24 September 2024
Choudhry
Saudi ArabiaMy suggestion Just little bit MODIFY room
I like one black guy reception very helpful and good supporting nature
Stayed in September 2024
Reviewed: 24 September 2024
Bruno
CanadaLocation was a key. Close to the falls and attractions.
Stayed in September 2024
Reviewed: 23 September 2024
Frans
CanadaWe didn’t like the breakfast room it was to small And it was in basement When there’s a fire you will be toast There’s no excape
It’s nice and clean
Stayed in September 2024
Reviewed: 22 September 2024
Nishad
CanadaWashrooms are very old and untidy. Needs a lot of improvement.
Location and cost effective.
Stayed in September 2024
Reviewed: 22 September 2024
Rachel
United KingdomThe room was quite run down and dark, there was a damp/musty smell present in the room every time we came back. The toilet was quite dark and the taps were lose. The bathroom extractor fan was very noisy and there was no option to not have the fan turn on with the light. The room air con was very noisy and the condensation was running across the balcony creating a patch of mould. The breakfast room was quite cramped and if everyone came at once there wouldn't be space. All breakfast consumables were plastic and all go in the trash, no recycling
Location was excellent, easy walking distance to the falls. The car park was meant to be $10 per day but they waived the charge. Good selection for the breakfast which was included. Having a balcony was nice.
Stayed in September 2024
Reviewed: 20 September 2024
Mrityunjoy
CanadaWater bottles are not available.
The reception and the staffs are courteous, warm hearted, very helpful, very supportive and human. The room is very clean and comfortable. Tha location is 15 mins walk from Niagara City Cruise and 2 to 3 mins from the hub of restaurants. Its a 3 mins walk to Clifton hill attractions and specifically 5 mins from the skywheel. Its 10mins drive from GoTransit Niagara. Breakfast was complimentary and exhaustive. Its a value for money.
Stayed in September 2024
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