Best hostel I’ve ever stayed in. Great hospitality.

Stayed in March 2025

Amazingly staff and very good atmosphere .

Stayed in March 2025

Very clean and organized! Bed is really comfortable.

Stayed in March 2025

I could not hear the instructions for keypad numbers. Although there were instructions left at front desk, I had some trouble entering front door as the recorded message was a little garbled. It would have been nice if the instructions were emailed as I was later than the stated check in time so there was a bit of stress related to getting in to the hostel. I had requested for more info about ev charging but only received confirmation that could be accommodated.Now I know it is an outdoor plug beside the entrance/motorcycle parking.

Clean, leaving outdoor shoes at door helps everyone Community kitchen gave a sharing feeling

Stayed in February 2025

welcoming staff, felt like home

Stayed in November 2024

We've stayed here twice passing through Thunder Bay and both times have been so lovely. This place is so well cared for and the owners/staff put in so much effort to make you feel welcome, even for a one night stay. Super clean, great facilities, perfect walkable location. Makes us want to come back to TBay for an actual vacation one day!

Stayed in December 2024

I can’t think of a single thing. Exceeded all expectations.

It was clean, with thoughtful touches everywhere. I checked in late, the staff called for my eta, confirmed my access code and left me a note with everything I needed to know when I got in. Earplugs and a mint on my pillow! Coffee was included and delicious, staff was amazing and so warm.

Stayed in October 2024

Very practical yet classy, the room was spacious and clean. No unnecessary frills, just a nice comfy sleep.

Stayed in October 2024

Great vibe! Fabulous staff! Super clean! If I ever pass through again, would definitely stay!

Stayed in October 2024

Nothing

Upbeat with a great vibe. The suite was very comfortable and quiet. Nice to se a hostel that works so well. Darren was a super great staff member who was warm and welcoming.

Stayed in October 2024

Nice aesthetic vibe about the place.

Stayed in September 2024

Great staff, lovely location close to the waterfront, good places to eat nearby. I would stay here again.

Stayed in September 2024

Bed was super soft. Not good for back issues.

Clean. Quiet. Nice common area. Friendly staff. Good parking.

Stayed in September 2024

Clean. Friendly. Communal.

Stayed in August 2024

Nada, great place!

Very cool unique decor, lots of custom rustic woodworking and tables. My 4 bed female dorm had a fan, light shelf and charging outlets plus curtains to close so the light wouldn’t disturb my roommates. Security codes for outer door and my dorm, good kitchen and refrigerator plus they stored my blue ice in their freezer for me to pick up the day I left. Friendly, helpful staff that actually sat and visited with me while I had dinner so I wouldn’t be on my own. Good suggestions for groceries and restaurants.

Stayed in August 2024

One staff was not really helpful with explaining the facility.

Great vibe and comfort. Travel friendly.

Stayed in August 2024

Everything was good, the staff was friendly and informative. I got 1 bunk bed in the male dorm room, it's clean, tidy and my name was written on the bed as welcome, thank you. I highly recommend this place.

Stayed in August 2024

Fellow roommate with a flashlight @ 1:30am. Not staffs fault, just incredibly inconvenient​ because I really needed the sleep for the following days activities.

Stayed in August 2024

A very well-kept property! The space was clean and orderly.

Stayed in July 2024

After a few of hostels in Canada I can say the Haven Hostel is a very warm place to stay. Everybody was giving me a feeling to be very welcome. The staff member always tried to address us by our first names and took care of your feelings. The manager helped me with a free lift to the airport and monument. The housekeeping crew did the best and took care that our rooms had a good temperature by the heat. It was the best stay so far in my whole year in Canada.

Stayed in July 2024

A bit pricy but totally worth it!

I liked everything. One of the best hostel I've been to (and I've been to a lot!). The staff was awesome! The place is very clean and comfortable, there were some ear buds on the bed, I felt very welcomed and there was a lot of attention to details. There was a small fan for each bed and a curtain for more privacy. The showers are super clean.

Stayed in June 2024

stairs to carry my heavy bags

Curteous staff

Stayed in July 2024

The linens, they only give you one blanket.

Quiet place, nice stuff, clean and organized.

Stayed in July 2024

Wasn’t crazy about having to take off our shoes…but we understand.

Very friendly staff who even gave us a lift to the Thunder Bay cruise port!😃

Stayed in July 2024