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  5. Reviews of The Juniper Hotel & Bistro

Reviews of The Juniper Hotel & Bistro 3 stars

1 Juniper Way and Mount Norquay Road Box 3449, T1L 1E1 Banff, Canada

#23 of 50 hotels in Banff

Guests' Choice

Review score

Based on 739 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 3 April 2025

    9.0
    It was a nice stay.we got upgraded when we arrived
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Nice view

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    Guest satisfaction
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Guest service Excellente!! Lady in the front help me to microwave our food, thank you very much. Room was comfortable and very clean. Facilities are very clean and organized l. Me and the wife enjoying the jacuzzi while viewing the mountains.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect view 🏔️

    Stayed in April 2025

  • Reviewed: 30 March 2025

    10
    Great location, beautiful facilities and just what we needed!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    We had upgraded to the Mountain View room and ended up switching back to the other side of the hotel… the Mountain View side is right on the highway and at least the room we were in was very loud

    Great location and comfortable room. Loved that the front desk let us borrow a boot drier for our ski gear.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    10
    Gorgeous Mountain Views
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Views from the room were out of this world. Only a few minute drive to the center of town. Friendly staff and clean accommodations.

    Stayed in February 2025

  • Reviewed: 25 March 2025

    10
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The view

    Stayed in March 2025

  • Reviewed: 15 March 2025

    8.0
    Beautiful building and view
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The air vent was quite noisy

    Great view, amenities and food.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Outdoors hottub Amenities available to borrow for hiking Fantastic restaurant

    Stayed in March 2025

  • Reviewed: 10 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The prices were pretty high for food

    The view, the jacuzzi tub. Beautiful room

    Stayed in February 2025

  • Reviewed: 9 March 2025

    10
    The combination of cozy ambiance and unbeatable views makes this hotel a must-visit
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Our stay at The Juniper Hotel & Bistro was nothing short of incredible! From the moment we arrived, we were captivated by the breathtaking mountain views that surround the hotel. Waking up to such a stunning landscape was an experience in itself! One of the absolute highlights was the outdoor jacuzzi—soaking in warm, bubbling water while admiring the panoramic view of the mountains was pure magic. It’s the perfect way to unwind after a day of exploring. The Bistro at The Juniper was another standout feature. The food was exceptional, and we were particularly impressed by their 5-course tasting menu for just $55 CAD (or $90 CAD with perfectly paired alcoholic beverages). Every dish was beautifully presented and bursting with flavor—a true culinary delight!

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    Really enjoyed the stay! Will definitely try it out again.
    • Leisure trip
    • Group
    • Standard Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Not ideal location across the highway (harder to walk to town) but still very close.

    Great staff and awesome shuttle service to town!

    Stayed in March 2025

  • Reviewed: 7 March 2025

    10
    Coming back immediately!!!!!!
    • Leisure trip
    • People with friends
    • Standard Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff was exceptional!!! The hot tub and views were to diiiiiieeeee for 😍 the greatest experience ever. Carolina and Marou were just the absolute best we'll definitely be coming back !!!

    Stayed in March 2025

  • Reviewed: 2 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was great

    Stayed in February 2025

  • Reviewed: 25 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Expensive but good in comparison to other Banff hotels really.

    Very nice facilities and comfortable room. S’mores was a nice extra too

    Stayed in February 2025

  • Reviewed: 22 February 2025

    10
    Great staff and we look forward to coming back.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything. We enjoyed a wedding brunch in your private dining area and the food and service were excellent.

    Lovely vibe and the bed was sooo comfortable. Front desk staff were great.

    Stayed in February 2025

  • Reviewed: 9 February 2025

    9.0
    We had a great night stop here on our way to Revelstoke.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It isn’t convenient for the town but was perfect for us, as we were just passing through.

    Great views, friendly staff.

    Stayed in January 2025

  • Reviewed: 7 February 2025

    10
    It was a wonderful experience, great location for those who want to relax.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The chalet is beautiful, clean and spacious. They have a full kitchen with plates and cutlery. Staffs are friendly and accommodating.

    Stayed in February 2025

  • Reviewed: 5 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Double Beds
    • Stayed 7 nights
    • Submitted via mobile

    The staff was amazing, the ladies at reception and the drivers were all really kind and helpful. Being able to request a shuttle from and to downtown was pretty convenient. The place was beautiful as well

    Stayed in February 2025

  • Reviewed: 4 February 2025

    10
    A perfect getaway from Calgary
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 1 night

    Nothing, it was perfect

    This is a perfectly situated hotel just on the outskirts of Banff therefore calm and quiet with outstanding views of Rundle and other mountains for the rooms facing east. The staff couldn't be nicer and the decor is a perfect blend between minimalism and a museum-like quality with their installations about the history of the area. There is a highly rated restaurant on premises which we will try on our next visit. I think we have found our perfect getaway from Calgary

    Stayed in January 2025

  • Reviewed: 4 February 2025

    8.0
    Missing the finer service points
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Missed a real opportunity not staying open after 1030pm on NYE. No shuttles into Banff either after 6pm.

    Great family friendly hotel. Great cocktails by the 🔥.

    Stayed in January 2025

  • Reviewed: 28 January 2025

    10
    Perfect location with a wonderful view!
    • Leisure trip
    • Couple
    • Deluxe King Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful service in all areas of the hotel. Polite and helpful staff. Perfect location with a wonderful view! I highly recommend it!

    Stayed in January 2025

  • Reviewed: 28 January 2025

    8.0
    Friendly family atmosphere
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No shuttle service into/back from banff after 6 pm, meant driving was unavoidable when going out for meal. Bar closed at 10pm even on New Years - missed opportunity to make the night special for guests. The room we had on first night was not soundproof, and the couple next door, having a huge fight, wasn't ideal. We were moved, and the next room didn't seem as bad sound prrof wise?

    Staff and facilitators were good. Others like our male server on New years were great. Great cocktails, we loved the hot brie dish. Other food in the restaurant was nice but pricey, which meant we only ate there once.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    10
    Price-quality correlation is great. Staff is always nice and the place is comfortable.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 6 nights
    • Submitted via mobile

    The hour shuttle service to downtown are not enough. Most of the tours starts earlier than 10 am and it could be better if it was possible to have the shuttle after 6 pm so we could have dinner at downtown. There is no other option to get there besides a taxi. If you could have a car the experience could be far more enjoyable.

    The staff was always nice and helpful.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    9.0
    Super place with great mountain view’s.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great place!

    Stayed in January 2025

Showing 1 – 25

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