Next to the railway and was really noisy. Didn’t sleep any of the four nights we were there.

Cool decor and felt different to normal hotels

Stayed in February 2024

First, the floor is concrete and is very cold in January but somehow the hotel ran out of stock for room slippers. This indicates poor supply chain management. Second, we arrived at the hotel pretty late in the evening. The receptionist gave us a different suite (no balcony & no dining table as advertised) upon check-in because THE HOTEL WAS FULLY BOOKED. I'm not sure if this is ethical or even legal. We even found a welcome card on the bed addressed to "Mohammed" which is obviously not my name. The next morning, we asked to speak to the hotel manager. Any competent manager who's managing the hotel would have immediately attend to their guests, but God did he make us wait. He hide behind the reception in the office room refusing to come out, the receptionist went back into the office and came out and told us to have breakfast first and the manager will speak to us later. After breakfast, we went back to the reception, he made us wait again. When he finally came out, we realized the manager is a really young chap, we showed him the welcomed card addressed to another guest. He said it was because another guest did not show up the day before and the housekeeping forgot to remove them. I'm pretty sure HE LIED about this because the hotel was full the night before, and from my own observation of the housekeeping team, they're so detailed and diligent (they even cleaned our room when we didn't put the housekeeping sign up - which we were told was what's required for this specific hotel), I highly doubt that they would have missed the card. Anyway, after probably realizing it was their fault, the hotel manager Chris shared he understands our frustration and promised to see what he can do, and eventually gave us our actual booked room at around 12 noon.

The vibe of the hotel especially at the lobby and the bar area, dinner menu, free mini bar, location, housekeeping team were excellent, the co-working area and pacman arcade machine on level 1 (we had so much fun there). This is our second time staying at 25 hours chain, the first was also a great one in Florence. The only problem with this hotel however, is the people running its management, incompetence at the top.

Stayed in January 2024

There were people partying in the bar patio until 6am both nights we were there. It was incredibly loud. Breakfast was ok - not worth the price.

It was comfortable and close to the train station

Stayed in October 2023

Hotel did not have a room when checking in

Stayed in December 2023

Being able to adjust the heat in my room. Room service An adapter for my hairdryer

The staff were very friendly

Stayed in November 2023

Very loud music playing until night. This should have been disclosed before booking .

Stayed in October 2023

The didn’t clean the room after we ask to do it. The hotel is on the train lines so you always hear the trains.

The room and the hotel style. Free minibar

Stayed in September 2023

No one helped with the luggage, was told that I have to pay a deposit and it will be returned back but since 1 month now and the deposit didn’t yet received, i found some insects in the room and I had to call everyday to ask for toilet papers so there is no cleaning or house keeping everyday which is weird for a 4 star hotel, the lobby entrance it’s like u have to enter to the bar was crowded , uncomfortable and not safe for residents whom is staying ( family) category

Location , some stuff were helpful

Stayed in August 2023

Low light in all where hotel from room till common area

Abnormal property and location closed to mail railway very noisy

Stayed in July 2023

WC is separate from the sink which is separate from the shower. This is common at 25H, so we expected it. Requested bike rental or the MINI Cooper Test Drive again -- this has never been acknowledged or ever mentioned at check-in during a single stay, Langstrasse was no exception. Convinced these programs are for marketing only and don't actually exist. We paid extra for the breakfast buffet, which was good quality, but absolutely overpriced for level of service (other patrons seemed to be offered free extras, like mimosas and a la carte menu items from the kitchen). Not enough staff working the restaurant. You'd really be paying for convenience as not a lot of places are open early in Zürich.

Loved our corner room overlooking the train tracks! Have stayed in other 25Hours "Medium" rooms before and having two extra windows was a real luxury and made the 194 sq ft feel much more spacious. I imagine the non-corner rooms would feel much more cramped.

Stayed in July 2023

Room was not serviced

Location; free mini bar goodies and waters

Stayed in July 2023

Breakfast fantastic

Stayed in May 2023

Everything about this hotel is excellent except we asked for a refill of the free minibar that we are entitled to but it was never done even after sending our request twice to the front desk.

A stylish boutique hotel with a great theme around environmental friendliness. Good facilities and very comfy room.

Stayed in May 2023

Room is too warm. Pillows are too thin

Stayed in February 2023

The mattress was really not comfortable.

Stayed in February 2023

there is a party downstairs and you can hear from your room when trying to sleep

location

Stayed in December 2022

it’s not my first time here and I was disappointed… The terrasse of the sauna area upstairs was occupied by people smocking and drinking… plus some people weee walking with their shoes on the shower area which is really not ok… we then decided to call the reception and they just told us « thanks for the feedback » not very nice. Room: the air in the room is very dry and it’s was too warm, they don’t have A/C and it’s impossible to open the window due to the on-going noise in the streets. anyway it’s my last time here. it’s a cool funky hotel but it’s beginning to really not be worth the money…

it’s very well located if you like the. if it life of zurich or want to be close to the station.

Stayed in October 2022

Over heated rooms, no way to cool them, had to open windows which was very noisy.

Stayed in October 2022

1) Too close to railway route and there is no sound isolation. Noisy 25-hours!! 2) No air conditioning (neither cooling nor heating) 3) too dark / insufficient interior light

modern designs

Stayed in September 2022

silverfish in the room

Stayed in August 2022

Very close to the train bridge and tracks - this means the rooms facing the railway tracks can be noisy given the frequency of the train services. Hallway felt like a underlit student dorm. Forgot credit card (my mistake), however they refused to let me check in even though I've got my ID that proves my identity and that they were able to charge my card and were going to to deduct the first night of charge anyways. Very stupid system.

Stayed in July 2022

noisy location and poor air conditioning

location

Stayed in June 2022

I called room service to ask for a coffee to be brought up which was refused - had to go down to pick it up. I was in a rush so really didn't have time to go down to the counter to pick up a coffee in a mug. Also, there was a weird noise in my room which kept going off all night, and the windows didn't keep out the noise of the trains running so I didn't sleep very well. Also, was boiling in the middle of the night and couldn't turn down the temperature; even a fan would have been nice.

Room was big and loved the touches like complementary drink at the bar and rooftop gym. Appreciated the eco-friendly approach and the excellent menu.

Stayed in May 2022

Room cleaning service.

Great breakfast. Awesome location.

Stayed in May 2022

The staff in the restaurant scowled me for putting the menu on a different table. The room was quite uncomfortable with no normal place to put your clothes in. There was a disgusting insect coming out of the sink that was very unexpected.

The check -in and out process was very fast and efficient. The location is really great!

Stayed in April 2022