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Reviews of Mercure Zürich City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Vulkanstraße 108b, Altstetten, 8048 Zurich, Switzerland

#84 of 125 hotels in Zurich

Guests' Choice

Review Score

Based on 1363 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.4

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 25, 2023

    9.0
    It was good and memorable ☺️
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast was good but it can be better ☺️ For my kids didn’t have pancakes,…

    Stayed in September 2023

  • Reviewed: October 23, 2023

    9.0
    All good.
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    hope to have air-condition especially in summer at Zurich.

    breakfast, clean room and location near train station is good

    Stayed in September 2023

  • Reviewed: October 22, 2023

    7.0
    just okay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    a decent place to stay if you’re travelling by car. it’s easy to find and has ample parking, both in an indoor garage and outdoors next to the hotel. the location is close to public transport, making central Zurich easily accessible.

    Stayed in September 2023

  • Reviewed: October 19, 2023

    9.0
    Loved this hotel, would recommend!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a weird smell by the towel room? Kinda like throw up.

    The people are wonderful! The breakfast is awesome! Great!

    Stayed in September 2023

  • Reviewed: October 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room wasn't clean. The bathroom was dirty. And the floor in the room wasn't clean at all. The sofa was covered in stains.

    The sauna facilities were great.

    Stayed in August 2023

  • Reviewed: October 4, 2023

    9.0
    10+ except if you stay on the railway just be prepare to hear the trains every 40seconds
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    I wish I knew from the beginning that the hotel is located next to the railway...

    Almost everything

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The A/C was a little rough. I like it cold when I sleep, so not being able to adjust the A/C below 75 was a little disappointing. And the beds were on the harder side for us.

    It was very convenient to public transit. The rooms were very well laid out and stylish. The amenities were all top notch.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location but good for trains. See through bathroom!

    Room size. Cleanliness. Bed, bedding, two duvets, feather pillows, robes,

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Comfortable and convenient stay
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in particular

    Staff was exceptional

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Wonderful
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the men at the reception

    the room

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    It was okay, but to expensive. I wouldn‘t recommend.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Partially unfriendly staff at breakfast. Reception personal was very forthcoming and friendly. The Hotel is a labyrinth, difficult orientation inside. Pretty expensive for so small rooms and I had to accept downgrade without refund because air conditioning not working the higher quality room I booked. Small rooms. Hypocrite ecological rules about one way bath sandals and room cleaning/towels, etc. But throwing sandwiches from breakfat, rather then letting customer take them? Small rooms, room cleaning weren‘t top. Bad information transmission on where you‘re allowed to park in payed parking. Yellow, white are for the residents (flats and Penthouses in two towers) and companies in the building

    Modern and clean.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Ideal Hotel for Big Room, Modern Accomadation, Great Value and Car Rider
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    new modern hotel with all conveniences and space your family need, not the old town small room; there is a bus (not train) within 5 minutes walk to downtown; big parking lot; grocery store in building; good view; no noise from train.

    Stayed in July 2023

  • Reviewed: September 9, 2023

    9.0
    Excellent value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was ideal literally 5 mins walk from the train station

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location near the train station, just 1-2 stops from central Zurich! Room was basic but comfortable. Parking was easy onsite for a fee.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The location is quite distant from the city center, and the road is not pleasant to walk through (quite industrial), definitely recommend taking a train (2 mins to train station, 6 min to Zürich HB by train)

    In general, I liked the hotel. The room was spacious and clean, and the sound isolation was good, so you don't hear the train station nearby. There is a coffee point in the hotel lobby where you can buy delicious coffee. And definitely, I recommend adding breakfast to your booking, there is a great variety of food, incl. fruit, cheese, nuts, etc.

    Stayed in August 2023

  • Reviewed: September 4, 2023

    8.0
    Very good quality hotel, spa, gym
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant on Sundays

    Very clean, liked the spa also. Breakfast is good and restaurant offers good quality food (nice homemade pizza)

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    ZZOERP

    Stayed in July 2023

  • Reviewed: September 3, 2023

    7.0
    Overall, still a good place to stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    They do not provide amenities and no fridge in the room.

    All is good - it is a good place to stay.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Basic facilities and necessity were missing and no free water .

    Std Breakfast was awesome . HOTEL is modern and easily accessible from Zurich HB main by train and tram however far.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    There was not enough facility in the room

    Great breakfast

    Stayed in August 2023

  • Reviewed: August 30, 2023

    7.0
    The perfect place for a one-night stay to meet friends.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been nice if the windows could open for fresh air. Maybe the “resort” branding is overplayed, although we didn’t have time to use the sauna, etc. The staff were perhaps a but abrupt, but that was partly our fault as we don’t speak German.

    The location was perfect for us - a 10-minute walk from a party venue. The rooms were big, with very large windows and a nice city-scape view. Beds extremely comfortable. Conveniently located - good tram and rail connections from Zurich main railway station. (But there did not appear to be many restaurants or shops in the vicinity.)

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    6,5
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room has no safety box and tea/coffee facility’s.

    The shower sound and corridor.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small rooms No coffee machine No iron

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Nice and Comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    Nice rooms

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    very pleased about our stay here, will hopefully come back again for the next visit to Zurich
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    We needed to pay for the parking space outside the hotel (under direct sun) (10€/night). Not in the city centre, but was relatively easily accessible by public transport (6-7 min walk to the train station), however, the train to the city centre was not very frequent No coffee machine/electric hotel was available inside the rooms (but not a big deal also)

    Clean room with Compfortable bed/pillows Brand New building Nice staff Good Wifi Spa/Sauna facility Nice Breakfast with lots of varieties Very quiet rooms with well sound proof windows Disctance to the train station (6-7 min walk) which goes to the main staition/city centre

    Stayed in August 2023

Showing 76 - 100

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